Reviews

Review Details

• Review fromJacquelyn Y

  Date: 10/01/2024

  3 stars
  At first the hearing aids worked great. Loved the bluetooth capabilities. For the past 2 months I can not connect to the bluetooth to be able to adjust the volume of the aids. I have un-installed and reinstalled the app numerous times but it keeps saying no hearing aids to connect to. Very frustrating ??
  

  Hear.com, LLC

  Date: 10/02/2024

  *********, thank you for sharing your feedback, and we apologize for the frustration you've experienced with the Bluetooth connection. I'm glad we had the chance to speak, and that I was able to assist you in reconnecting your devices. As we discussed, I will be sending you a helpful video guide in case you encounter this issue again in the future. If you have any further questions or need assistance, please dont hesitate to reach out to us directly. Happy hearing! -********, Customer Success Team

• Review fromMichael R

  Date: 09/28/2024

  5 stars
  Everyone was extremely nice and helpful, I had back to back deaths in my family and thins here were a little upsetting and hectic. I cancelled the hearing aids but when I got home from the second funeral there was a box on my stoop from Hear.com, wow that was fast. Maybe next time I will get them, but thanks to everyone at hear.com for a smooth process
  

  Hear.com, LLC

  Date: 10/10/2024

  ****, thank you for taking the time to share your experience, especially during such a difficult time. Were so sorry to hear about your loss, and we completely understand the need to put things on hold. I'm glad to hear that despite the circumstances, you found the process with hear.com smooth and that our team was able to assist you during this time.
  If and when youre ready, well be here to help with anything you need. Wishing you and your family comfort, and we appreciate your kind words. All the best! -********, Customer Success Team

• Review fromDavid H

  Date: 09/27/2024

  5 stars
  I had a wonderful experience with Hear.com their product and support has been the best I have received in 30 years of wearing Hearing Aids.
  

  Hear.com, LLC

  Date: 10/10/2024

  *****, thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with hear.com and that our product and support have been the best youve received in 30 years of wearing hearing aids. That truly means the world to us!
  Were always here to continue supporting you on your hearing journey. If you need anything at all, please dont hesitate to reach out. Happy hearing! -********, Customer Success Team
  
  

• Review fromThomas D

  Date: 09/24/2024

  5 stars
  **** was very professional and spot on with all my questions and I really appreciate that. He doesnt need to be on the phone he needs a promotion and train all the other people. He was awesome . Thanks ****
  

  Hear.com, LLC

  Date: 09/26/2024

  ******, thank you for your fantastic review! We're thrilled to hear that **** provided such professional and thorough service. We agreehes truly an asset to our team! Well be sure to pass along your kind words to him. Your feedback means a lot to us, and were always here if you need any further assistance. Happy hearing! -********, Customer Success Team

• Review fromJessica B

  Date: 09/21/2024

  5 stars
  Hear.com provides convenient quality service .The clinic in a box is sent promptly to your home and shortly after your appointment begins! Excellent audiologist to help you test your hearing and fit and adjust hearing aides. Weekly zoom meetings to help address any concerns. I highly recommend them if you have a mild to moderate hearing loss. Great people to deal with!
  

  Hear.com, LLC

  Date: 09/23/2024

  *******, thank you so much for your fantastic review! We're thrilled to hear that you found our "Clinic in a ************ convenient and that your experience with our audiologists and weekly Zoom meetings has been positive. Were delighted that the process was smooth and that you felt well supported throughout your hearing journey.
  Your recommendation of hear.com means a lot to us, and were so glad we could meet your needs. If you ever have any further questions or concerns, dont hesitate to reach out to us.

  Happy hearing! -********, Customer Success Team

• Review fromJoanie K

  Date: 09/20/2024

  5 stars
  Im enjoying my hearing aids more than ever and especially appreciate the professional guidance. I received with each visit to the main office.
  

  Hear.com, LLC

  Date: 09/23/2024

  ******, thank you for your kind review! Were delighted to hear that youre enjoying your hearing aids and that our professional guidance has been helpful during your visits with your provider. Your satisfaction is our top priority, and its great to know weve been able to support you throughout your hearing journey. If you have any questions or need further assistance, please dont hesitate to reach out. Happy hearing! -********, Customer Success Team

• Review fromCatherine H

  Date: 09/20/2024

  5 stars
  Pleasantly surprised at how easy to arrange audiology exam and selection of hearing aids. ***** answered all my questions and was very pleasant to converse with. Audiologist was great. Even though not a candidate for aids, I know where I'll shop first when I do need them.
  

  Hear.com, LLC

  Date: 09/23/2024

  *********, thank you for your thoughtful review! Were so glad to hear that arranging your Audiology exam and hearing aid selection was a smooth and pleasant experience. Its wonderful to know that ***** was able to answer all your questions and that you had a great experience with your provider. While you may not be a candidate for hearing aids now, were delighted that you would consider us in the future. If you have any further questions or need assistance down the road, please dont hesitate to reach out to us. All the best! -********, Customer Success Team

• Review fromMyrna P

  Date: 09/19/2024

  5 stars
  Im truly satisfied with the service I experienced with hear.com. From the first time I communicated with them, to the hearing aid specialist who tested, fitted and adjusted the hearing aids to fit my needs. I adjusted easily to using them, able to make adjustments on my iPhone to the different environments I find myself in. I feel that hear.com team will always be an email or phone call away for any support I need.
  

  Hear.com, LLC

  Date: 09/20/2024

  *****, thank you so much for your wonderful review! Were thrilled to hear that youre truly satisfied with your experience from start to finish, and that our team was able to provide you with the personalized care and support you needed. Its great to know that youve adjusted easily to your hearing aids and find the iPhone adjustments helpful in different environments. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team
  

• Review fromFrank F

  Date: 09/09/2024

  5 stars
  Everyone that have Interacted with hear.com has my experience in procuring my hearing aids are top Notch in my opinion. I recommend hear.com to anyone needing help with a hearing problem.
  

  Hear.com, LLC

  Date: 09/11/2024

  *****, thank you so much for your kind words! Were thrilled to hear that your experience with hear.com has been top-notch and that our team was able to provide you with the support you needed. Your recommendation means a lot to us, and were so happy to have been part of your journey to better hearing. If you ever need anything in the future, please don't hesitate to reach out to us. Happy hearing! -********, Customer Success Team
  
  

• Review fromAnna T

  Date: 09/09/2024

  5 stars
  I am very pleased with my new hearing aids from Hear.com. So pleasant to eat lunch with my 2 girlfriends now and not have to sit forward trying to catch what they were saying and having to ask them to repeat what was being said. Totally felt out in left field being disconnected from the world with my lack of hearing. Am enjoying life so much better now being able to hear conversations with my friends and family, hear the phone ring, talking on the phone and hearing the door bell chime. Have been so pleased with my audiologist with Hear.com throughout the whole process from testing to explaining about the hearing aids and answering all my questions. They have a great service team that is also a pleasure to work with and r anxious to help with any question r problem u might have. My experience has been very good with Hear.Com. Its truly a life changing experience. Thanks so much, *. ******, ***** 09/09/2024
  

  Hear.com, LLC

  Date: 09/11/2024

  ****, thank you so much for sharing your experience with hear.com! Were absolutely thrilled to hear how much of a positive impact your new hearing aids have had on your life. Its wonderful that youre able to fully enjoy conversations with your friends and family again and hear all the little things that make life so much richer, like the phone ringing and the doorbell chiming.
  Were also glad that your provider and our customer service team have been there for you every step of the way. Your satisfaction and improved quality of life mean the world to us. If you ever need anything in the future, please dont hesitate to reach out to us. Happy hearing! -********, Customer Success Team