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Business Profile

Legal Document Help

Easy Form Filler

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 181 total complaints in the last 3 years.
  • 151 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website misrepresented itself as an official government entity when I was trying to renew my passport. I had no idea that the website was fake or illicit until I was asked for the receipt by my company. Please Help!

  • Initial Complaint

    Date:10/28/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction was 10/22/2024.This company made it seem like it was part of the process to renew a passport and not an option. It's actually free on the government website to renew a passport. It was completely deceptive and a terrible way to do business.

  • Initial Complaint

    Date:10/28/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was renewing my passport and this site offered a PDF version to upload my information. They stole all my information

  • Initial Complaint

    Date:10/03/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was looking to renew my passport online and filled out a form on August 31, 2024 and paid the renewal fee by credit card. I did not realize the form was not from the state department website but from this entity called "easy form filler". I received a notice today from the **************** saying they have received the payment. I then looked online and I see many references to "Easy Form Filler" being a scam that just takes the money and does not work with the passport office.

    Customer Answer

    Date: 10/21/2024

    Received your message regarding my complaint with ID ********. 
    I did in fact hear back from someone from "Passport Form Assistance" referencing my transaction with their website, and saying that they will refund my money. 
    I have also received the refund (actually a few days ago). 

    Thank you for the help from BBB in this matter. 

    Regards,
    -s

  • Initial Complaint

    Date:09/25/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today 9/25/24 I was trying to renew my passport. I did a search and went on a page titled, U.S. Passport Renewal, with the website, *******************. I thought this was an official site to renew passports. After filling out the information and making the payment of $67.88, it was then revealed that the site only helps you fill out the form to send into the real government agency. This is a complete scam and was not what I thought I was paying for. The company does not provide a phone number for which a customer can call to complain. I'm so concerned now that I've entered my information into a fraudulent site!!!

  • Initial Complaint

    Date:09/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fake passport Easy form filler! Not a government agency!

  • Initial Complaint

    Date:09/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    GOVAPPLYSUPPORT It appears as a government website and they take your money and its for nothing! you still have to pay the government. This is the first website to pull up when it comes to searching for renewals of passports. The entire website looks like government! Why has this website not been taken down!!!! they have all my information now!

  • Initial Complaint

    Date:09/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I thought I was on a government passport renewal site. I was confused about the US Government having online passport renewal and this site. I am upset that my social security number and other personal info was sent to me by EMAIL which is not secure. The site is not trying to protect my data. I want them to delete all of my data and refund the money. Its awful that my data was sent out on an EMAIL.

  • Initial Complaint

    Date:09/17/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Monday, 9/16, I was trying to renew my son's passport. I did a ****** search and went on a page titled, U.S. Passport Renewal, with the website, govapplysupport.com. I thought this was an official site to renew passports. After filling out the information and making the payment of $64.88, it was then revealed that the site only helps you fill out the form to send into the real government agency. This is a complete scam and was not what I thought I was paying for. The company does not provide a phone number for which a customer can call to complain.

  • Initial Complaint

    Date:09/12/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Easy Form Filler did not provide the services as promised on their website, as follows:On Thursday, September 12, 2024 at approx. 8:38 AM EST: Easy Form Filler mislead me to believe that this was the ******************* Passport renewal website.. Easy Form Filler mislead me into believing that the $88.83 included the filing fee for the renewal application which it was not. Easy Form Filler charged my **************** $88.83 just for filling out my wifes renewal passport online which I easily could have done for free on the official Government passport renewal website. Easy Form Filler mislead me into believing that your passport renewal application form was the ******************* renewal application form, when it turned out it was not the ******************* passport renewal form. Easy Form Filler mislead me by failing to disclose that in addition to the $88.83 charged I would still have to pay an additional $130 by check to file the renewal for my wifes passport. Easy Form Filler mislead me into paying a total of $218.83 instead of just $130 to fill out the renewal application for free and filing her passport renewal.-- I did not even use the ******* Ground Postage and tracking number that was included in their package.

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