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Business Profile

Legal Document Help

Easy Form Filler

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 176 total complaints in the last 3 years.
  • 146 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged $88 to "process" my US Passport application through *****************************. I care less about the money and more about the information that was taken from me. Is this a reputable website or is it a phishing site?

  • Initial Complaint

    Date:07/23/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Not applicable

  • Initial Complaint

    Date:07/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to apply for a new passport and was directed to a site which appeared to be the way to apply online for a passport. After I filled out the information requested (which included a lot of very personal information which I expected as I thought I was applying for a passport) and paid the required fee, I received an email saying that these were my pre-filled out forms, which now would need to be submitted to actually apply for the passport at an additional charge. This website's "service" appears to be a complete scam to get payment for filling out forms which I now found out are are available for free from the government website directly which I actually thought I was using.

  • Initial Complaint

    Date:07/16/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The site is misleading and should be removed and not allowed to be promoted by ******.

  • Initial Complaint

    Date:07/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 5, 2025 I was looking to renew passports for my family. The first search result came up and looked to be an official government website.I filled out the forms as paid a fee that I assumed was the passport fee. 2 $88.83 changes and one $85 charge, not until I paid, hit submit and received a PDF of the forms and instructions to then pay additional fees at the post office did I realize this was to simply pre fill the form that is free! When I got to the post office I was also informed 2 of the forms were incorrect forms.This company is impersonating a government site and misleading people while collecting money and personal information. I have contacted them to request a refund and I have issued a dispute with my cc company but no resolution yet.

  • Initial Complaint

    Date:07/15/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I wanted to renew my passport and was somehow redirected to Easy Form Filler. I completed the forms without realizing that it was not the US Passport application. I do not want my information to be shared, I want my credit card information removed and I would like a refund. The order ID was ************, and they charged my account $67.88.

  • Initial Complaint

    Date:07/14/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am making a complaint against Easy Filler *********************. I have reached out to.get a refund for their service and also asked for my personal information to be removed and all the emails come back as undeliverable. I am seeking refund of my $88,83 and info removed.

  • Initial Complaint

    Date:07/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled US Passport and clicked on the first and most popular site. It turned out to be a scam from ************************************. On 07/7/2025 I was charged ***** to fill out a passport form. I wasnt aware that this was a scam at the time but when I got the email saying to print out the form and take it somewhere else to actually get the passport, I realized it was fake. This is a known scam site apparently, would hope for the site to be taken down.

  • Initial Complaint

    Date:07/02/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was applying for my new passport on July 1, 2025. I paid 85.83$ to Easy form Filler. But when i went to **** the following day. They dont acknowledge the payment i made thru online. It was very deceiving because the filled up form cannot be print if you didnt pay.I would like a full refund of my payment and need deletion of all my information which is very confidential. I already inform my bank regarding this transaction.Your help is very much appreciated appreciated.Thank you

  • Initial Complaint

    Date:07/02/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was on the government website to renew my passport and somehow they infiltrated and got my information and charged me for filling out a form that should have been free. Its also concerning because now they have a lot of my personal information I filled out on the passport form.

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