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Business Profile

Legal Document Help

Easy Form Filler

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 139 total complaints in the last 3 years.
  • 116 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 20th I used easy form filler without realizing that I was not utilizing a government site. The site appears as if you are completing everything you need to be able to renew your passport. They then proceed to charge you as if it is the renewal fee. After completing this, I was emailed all the paperwork that is free to complete via the actual government website with the instructions to pay the real renewal fee for my passport. This website is charging to do something that is completely free with the pretense that it is what is needed to be able to renew your passport.

  • Initial Complaint

    Date:05/20/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Site poses as a passport renewal site but does not perform the service. It attempted to charge me a fee. Luckily my bank caught it and warned me so I cancelled the transaction, my card, and froze my credit. Im most worried that they now have all my personal info like Social security, names and birth info for me and family members, etc.

  • Initial Complaint

    Date:05/14/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attempted to renew my passport. I was charged ***** and no email sent or information given on how to go about printing out the forms. If this doesn't renew my passport then I would like to have a refund for my amount. The charge was made on 04/22/2024. If this is just a form website it is misleading and can be reported as a scam to the BBB. Please refund my money and if any other charges are incurred I will let you know.Thanks ***********************************

  • Initial Complaint

    Date:05/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled us passport for info and was led to a scam site called easy-form-filler.com. I believed I was submitting the payment to the government but found out later this site has committed fraud against a lot of people due to looking like a government site and then taking peoples private information and charging $64.88 for a free service. They need to be stopped and permanently taken down. I want a full refund.

  • Initial Complaint

    Date:05/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website charges $77 to fill out the passport renewal form, not to even file it. They do not state they are a third party and have access to sensitive information. You then have to turn around and file the paperwork yourself and pay another $130 to renew your passport. It is very misleading and illegal.

  • Initial Complaint

    Date:04/30/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charges to file a form that I have to file myself. I thought I was on a federal website to renew my passport.

  • Initial Complaint

    Date:04/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company presented like they are a government website for a passport. They charged me $85.83 to provide me a form that is offered for free at the government website. I asked for a refund and they informed me they would give me 25% off. I informed them I wanted a full refund. I am waiting to hear back.

  • Initial Complaint

    Date:04/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of the transaction: Monday, April 22, 2024 - 5:23pm EST The amount of money paid the business: $67.88 What the nature of the dispute is: pretend to be US government passport agency Whether or not the business has tried to resolve the problem: unwilling to refund even though has claimer of 100% money-back guarantee Order ID: PJLWXRNWRZKS Order Date: Monday, April 22, 2024 - 5:23pm EST If the issue involves advertising, where the ad was seen: ************************

  • Initial Complaint

    Date:04/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Easy Form Filler is a scam that makes users think they are paying for a passport renewal, but the form is free.

  • Initial Complaint

    Date:04/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a scam.. fraudulent site doing identity theft and credit card theft. They need to delete my info and they need to be investigate and charged for criminal activities

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