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Business Profile

Internet Services

Yahoo!

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Yahoo!'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yahoo! has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yahoo!

      701 First Ave Sunnyvale, CA 94089-1019

    • Yahoo Travel

      PO Box 1313 Princeton, NJ 08542-1313

    • Rivals.com

      2950 N Genoa Clay Center Rd Genoa, OH 43430-9733

    • Yahoo!

      PO Box 1604 Brentwood, TN 37024-1604

    • Yahoo!

      380 Goodlette RD N Naples, FL 34102

    Customer Review Ratings

    1.04

    Average of 378 Customer Reviews

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    Leave a Review

    Review Details

    • Kyle J

      Date: 03/15/2023

      Horrible, horrible right wing nut job enabler of a company. You are allowing these republican white supremacist nut jobs to voice their dangerous opinions on your website. Why were comments turned back on after years of them being turned off because of these conservative nutjobs?

      Yahoo!

      Date: 03/27/2023

      The Yahoo Team has received the details of this complaint and has reached out to investigate and assist further.

    • Joe W

      Date: 02/22/2023

      After many many years with Yahoo, I am fed up with the spam... the filter was never great and the number of daily spam was embarrassing but last November/December something changed on their end and I litterally have been receiving 100/day of spam in my inbox... I tried working with support but they were unable to help and actually hung up on me when I kept saying that it was an issue.... I am deleting my account and can only say that yahoo deserves to go out of business!!!

      Yahoo!

      Date: 02/23/2023

      The Yahoo Team has received the details of this complaint and has reached out to **************** to investigate and assist further.

    • Kathy S

      Date: 02/15/2023

      I'm being charged $5.00 per month for a service I do not want. Unable to cancel. They keep telling me I don't have an account but I keep getting $5.00 charged to my credit card monthly.

      Yahoo!

      Date: 02/21/2023

      Yahoo has received the complaint and will reach out to the user directly to address the issue. 

    • Keryn L

      Date: 02/08/2023

      Yahoo recently published an article on three young rappers who were killed and found in Chicago. Multiple comments to this article were racist in tone and ideology, to which I replied “racist.” Yahoo then allowed a user to reply to me using an incorrectly spelled obscenity, I assume done so on purpose to pass by the censors. Although I received the email yahoo did not post the comment online. Then that same user responded to me again calling me a “faeg.” The yahoo censors apparently thought that slur was acceptable and it is correctly posted online in their comments section. However, when I responded by saying the comments were both racist and homophobic my post was flagged and rejected for violating community guidelines. So just to be clear, it’s ok to post racist views and homophobic slurs but it’s not ok to call those those comments out. I have screenshots of all of this.

    • Simone R.

      Date: 02/05/2023

      This is CRAZY. I've had my Yahoo accounts for so long, and the minute I get my phone number changed now I have to pay $12 a MONTH just to update my number, or reset my password. Come on, are you guys seriously charging people for the most basic login issues we face everyday? PAY OR YOU CAN'T LOGIN ANYMORE. Do you realize how freaking insane that sounds??

      Yahoo!

      Date: 02/21/2023

      Yahoo email is free but if a user encounters an issue and require phone support, it a paid service.  It is the users responsibility to keep the account information up to date and current.  Yahoo does offer a one time payment for support. 

    • Mitch B

      Date: 02/03/2023

      These guys are the worst! The same day I cancel my renewal subscription for Rivals, they charge my credit card. I contact them and of course they refuse to offer me any help. They also don’t send out any notice that they are going to charge you. I offered to pay for the month, but they wouldn’t budge. I’m disputing this to the end. What a rip off. They really don’t care about customer service at all because based upon what I see here, they could care less what people think of them. What a great little scam they have going on here!
      Mitch B

      Yahoo!

      Date: 02/21/2023

      Yahoo has reviewed the situation and issued a one time refund.  Rivals is a Auto bill account and does specify that in the terms of service that are signed. 

    • Steve H

      Date: 01/17/2023

      Yahoo mail on spamming spam has it fixed can't unsubscribe to spam email this due because will not fix the problem spammer work for yahoo mail

      Yahoo!

      Date: 01/27/2023

      The Yahoo **** will reach out to Mr.***** regarding his spam controls.

    • Olivia W

      Date: 01/13/2023

      My account has an old phone number associated with the account, so I no longer have access to it and cannot recover it. The only way I can get back into my account is to purchase a monthly subscription to AOL. When I said no and asked about a one time payment, they suddenly had that option come available, but I am NOT paying to get back into my freaking account when all I need is my phone number changed. You have my identity verified, but you still want to take my money to what, do your job? Absolutely ridiculous. 0/5 stars.

      Yahoo!

      Date: 01/16/2023

      The AOL Team has received the details of this complaint and has reached out to Olivia Wisler to investigate and assist further.

    • Mario C

      Date: 12/18/2022

      I attempted to log into my VA profile with the ********** of ******* Affairs and ******************** Aid Account and couldn't log in from my cell phone. Then I noticed the Yahoo Lite Feature attached to the search engine was directly responsible. There is no option from my cell phone account setting to disable this option. I do not care for the tool. I do not like how it distort the pages. I have no use for the software. I would like to be able to disable it onmy cell phone setting or taken off the search engine *** together. I thought the ********** of ******* Affairs and the ** ********** of ********* was having problems with their website for not allowing me access. Way to go YAHOO!

      Yahoo!

      Date: 12/21/2022

      The Yahoo **** has received the details of this complaint and has reached out to Mario Cooper to investigate and assist further.

    • Marie R

      Date: 12/11/2022

      yahoo is the worst iinternet company on the planet as far as i am conerned. on 12/08/22 yahoo erased *** of my emails and ii cant get them back. they had no right to erase *** of my emaiils. i have been tryiing since 12/08/22 to sign into yahoo .com it will not accept my password ***** ik correct. i cannot reset my password ******* every time i try to reset my password **** this ignorant stupid yahoo company which is run by idiots and ****** as far as i am concerned i it only keeps the password *** one day and then ii cant siign in to it again. i tried calliing yahoo this morniing and guess what no one of the iidiots and morons who supposedly work there do not answer the phone. ii am extremly upset wiith yahoo and ii wanr my yahoo account fixed in 24 hours or else. and i expect you the better business bureau to help me with this. i demand action on your part. as far as i am concerned yahoo should be put out of business today and i exp;ect you the better business bureau to give me action since i am a consumer who you are supposed to protect. signed with extreme anger and disgust ***** *******

      Yahoo!

      Date: 12/15/2022

      Yahoo offers a variety of support online from self help to paid account support. Anyone can view what their account help options are by visiting help.yahoo.com. As a company, we will not stand for having our agents/employees being disrespected and degraded.

    Yahoo! is NOT a BBB Accredited Business.

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