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Business Profile

Payment Processing Services

Venmo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

About

This business has 1 alert

Important information

  • Additional Info:
    Do not use the Venmo app or website to transact with people you don't know, especially if the transaction involves the purchase or sale of a good or service (e.g., items from Craigslist, Instagram, and Facebook). These transactions are potentially high risk and Venmo does not offer a protection program for any purchase or sale that you conduct by sending money through the Venmo app or website. You could lose your money without getting what you paid for, or potentially lose funds for an item you're attempting to sell.

About This Business

Years in Business: 17

Products and Services

Venmo is a Subsidiary of PayPal and provides a way pay friends and family using a bank card.

Business Details

BBB File Opened:
6/8/2016
Business Started:
12/26/2008
Business Management:
Mr. Dan Schulman, President
Hilary Alexander

Additional Contact Information

Principal Contacts
Mr. Dan Schulman, President
Customer Contacts
Mr. Dan Schulman, President
Mr. Jim Koontz
Hilary Alexander

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories
Payment Processing Services

Latest Reviews

  • Jae K

    "I wish I could leave a review with less than one star literally this Bank hold your money hostage on a continuing basis for no apparent reason I can't transfer my money out of there I could transfer money into it but I can't withdraw it out of an ATM and I also cannot would send money out of any other app or transfer my money to any other app no matter what I do so I can give this app a zero absolute zero and I promise you I'll follow that up with a ton of stuff if maybe because I've never been so frustrated with app!" ... Read full review

  • Mark C

    "I have been trying to get their help to access my account for nearly a month. I have talked with multiple customer service REMOVEDand multiple supervisors and they have told me they forwarded my problems with the engineers." ... Read full review

  • Javon E

    "Horrible experience and whats the point of contact support if no live representative is on the other end and then because my number is linked to a old account yall wont fix I can never use it again yeah horrible service and even shittier customer service oh wait they have none!"

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.