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Average of 2,220 Customer Reviews
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Review fromNoura N
Date: 09/11/2025
1 starCharged me 3 times refused to refund and stopped answerin
Super.com
Date: 09/13/2025
Thank you for sharing your experience, *****! We appreciate you reaching out to us. We understand how important it is to have clarity regarding charges on your account. If you're seeing charges from Super.com, they may be related to our optional Super+ membership, which activates only with your consent at checkout.
To assist you further, we have canceled your membership to prevent any future charges. If you have any questions or need additional support, please don't hesitate to contact us. We're here to help!Review fromWilliam P
Date: 09/11/2025
5 starsQuick and easy to book and good service overall a PLUS!Review fromMicheal D
Date: 09/11/2025
4 starsVery simple to the point and reliable easy to useReview fromRegina P
Date: 09/11/2025
5 starsGreat experience so far....can't wait to use it in the future,Review fromDavid F
Date: 09/11/2025
5 starsReally great deals and easy booking make the site well worth the visit.Review fromSusan P
Date: 09/11/2025
5 starsI Love it. Getting ************* at a Great locationReview fromShawn L
Date: 09/11/2025
5 starsIt was really easy to use and saved about 15-20% from other "Large Sites". I will certainly be returning for my next trip. Thank you!Review fromRichard bryan A
Date: 09/10/2025
5 starsEasy to use and very simple interface. Sure will use againReview fromDiane S
Date: 09/10/2025
1 starwe booked a stay through Super.com, for the same night. For some reason their program had an automatic date entered and we didn't notice that date was for the next night till we pressed the final button. We immediately called customer service to ask them to refund the wrong night and only charge us for the right night, which we had to book separately and manually enter the correct date. Their customer service person said he would do this, it is a long story, but after many calls and emails and a dispute through our credit card, we never did get the wrong night credited (which was their fault for their auto date entered) and had to pay for 2 nights when we only stayed one. Not right.Super.com
Date: 09/12/2025
Thank you for sharing your experience, *****! We appreciate your feedback and understand how important it is for your reservations to reflect the correct dates. Please note that our bookings are typically non-refundable and non-amendable to ensure that we can provide the best possible rates.
We would like the opportunity to review this matter further. Please reach out to us at *********************** with your booking details, and our team will be happy to assist you in addressing your questions. We're here to help!Review fromDaniel T
Date: 09/10/2025
4 starsHad some trouble using a tablet, but the web site at super.com remembered me by phone number and that process went smoothly.I will use Super.com again.
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