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Reviews

This profile includes reviews for Super.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Super.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Super.com

      18 Bartol St # 159 San Francisco, CA 94133-4501

      BBB accredited business seal
    • Super.com

      447 Sutter St Ste 506 San Francisco, CA 94108-4619

      BBB accredited business seal

    Customer Review Ratings

    3.53/5 stars

    Average of 2,337 Customer Reviews

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    Review Details

    • Review fromMelisa C

      Date: 11/02/2025

      5 stars
      Super has amazing prices and the entire process is super easy.

      Super.com

      Date: 11/05/2025

      Hi ******! Thank you so much for your wonderful five-star review! Were delighted to hear that youre enjoying our amazing prices and finding the entire process super easy. Your satisfaction is our top priority, and its fantastic to know were hitting the **** for you. If you have any questions or need further assistance, dont hesitate to reach out. Were here to help and excited to continue serving you!
    • Review fromMike F

      Date: 11/02/2025

      5 stars
      Great service. Will continue to use them for my next stay

      Super.com

      Date: 11/05/2025

      Hi ****! Thank you for your fantastic five-star review! Were thrilled to hear that you had a great experience with our service. Its wonderful to know youll be choosing us for your next stay. Your continued trust means a lot to us, and were here to make every experience just as positive as the last. If you ever need anything or have questions, just let us know. Were always here to help and look forward to your next visit!


    • Review fromEdward T

      Date: 11/02/2025

      1 star
      Continuous charges on my credit card after membership has been cancelled. I have called and spoke with them three times now and closed the account, yet charges keep occurring! This website is a joke!

      Super.com

      Date: 11/04/2025

      Thank you for sharing your experience with us, ******. We understand how important it is to manage your credit card charges effectively. The Super+ membership offers benefits like discounts and cashback, and it requires confirmation during the booking process. We've reviewed your situation and can confirm that your membership has been cancelled. If there's anything else we can do to assist you, please feel free to reach out. We appreciate your feedback and are here to help ensure your experience with us is as smooth as possible.
    • Review fromGerard S

      Date: 11/02/2025

      5 stars
      Got a really good price for a hotel over New Year when booking is high and pricy . My card was declined twice and my bank called as there was a problem which i sorted with out any issue . I was happy Super.com caught the matter and alerted my bank to sort this out, very reassuring. Top Class security and i got a great deal!

      Super.com

      Date: 11/05/2025

      Hi ******! Thank you so much for your wonderful five-star review! Were delighted to hear that you secured a great price for your hotel stay over New Year, especially during such a busy period. Its fantastic to know that our security measures helped you address the card issue promptly and provided you with reassurance. Your satisfaction and security are our top priorities. If you have any questions or need assistance in the future, dont hesitate to reach out. Were here to help and look forward to serving you again!
    • Review fromKimberly W

      Date: 11/01/2025

      5 stars
      All great things at this hotel highly recommend for ever stay.

      Super.com

      Date: 11/02/2025

      Hi ********! Thank you so much for your glowing five-star review! We're delighted to hear that you had such a great experience at the hotel and highly recommend it for every stay. Your kind words mean a lot to us, and we're thrilled to know weve earned your trust and recommendation. If there's anything more we can do for you or if you have any questions, please feel free to reach out. Were always here to help and look forward to welcoming you back!
    • Review fromMichele D

      Date: 11/01/2025

      5 stars
      New user and am so happy with this site! Super easy to use and the best prices around!

      Super.com

      Date: 11/02/2025

      Hi *******! Thank you for your fantastic five-star review! Were thrilled to hear that as a new user, youre happy with our site and found it super easy to use with the best prices. Your satisfaction is our top priority, and its wonderful to know were meeting your expectations right from the start. If you have any questions or need assistance, feel free to reach out. Were here to help and excited to support your future bookings!
    • Review fromLori R

      Date: 11/01/2025

      4 stars
      What a great deal. I had no issues upon arrival.Would use again

      Super.com

      Date: 11/02/2025

      Hi ****! Thank you for your wonderful review! Were delighted to hear that you found a great deal and had no issues upon arrival. Knowing that you'd use our service again is the best compliment we could receive. If you have any questions or need assistance with future bookings, please feel free to reach out. Were here to help and look forward to serving you again!
    • Review fromTara K

      Date: 11/01/2025

      5 stars
      Honestly I have been skeptical because this site is so much cheaper but I have used 3 times and saved a boatload and everything has been great. Rooms are great, Checking in has been great. I recommend this site. It works!

      Super.com

      Date: 11/02/2025

      Hi ****! Thank you so much for your wonderful five-star review! We're thrilled to hear that your skepticism turned into satisfaction after using our site. Its fantastic to know youve saved a lot and enjoyed great rooms and smooth check-ins. Your recommendation means the world to us, and we're delighted to be part of your travel experiences. If you ever have questions or need assistance, dont hesitate to get in touch. Were always here to help and look forward to your next booking with us!
    • Review fromBruce B

      Date: 11/01/2025

      5 stars
      Website was easy to understand and navigate. Will definitely use again.

      Super.com

      Date: 11/02/2025

      Hi *****! Thank you for your fantastic five-star review! Were delighted to hear that you found our website easy to understand and navigate. Knowing that youll definitely use it again is the best feedback we could ask for. If you have any questions or need assistance with future visits, feel free to reach out. Were always here to help and look forward to serving you again soon!
    • Review fromNessa O

      Date: 11/01/2025

      4 stars
      Great app very fast and reliable. Do make real money

      Super.com

      Date: 11/02/2025

      Hi Nessa! Thank you for your wonderful review! Were thrilled to hear that you find the app fast, reliable, and a great way to make real money. Your satisfaction is important to us, and its fantastic to know were meeting your expectations. If you have any questions or need further assistance, feel free to reach out. Were here to help and excited to support your continued success with the app!

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