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Reviews

Customer Review Ratings

3.54/5 stars

Average of 2,221 Customer Reviews

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Review Details

  • Review fromNicole P

    Date: 07/06/2025

    1 star
    You will have your money taken and they make up bs to keep it. Stay away!

    Super.com

    Date: 07/09/2025

    Thank you for your feedback, ******! We appreciate you sharing your thoughts with us. We want to clarify that our bookings are typically non-refundable and non-amendable, which allows us to provide the best possible rates for our customers.If you have specific concerns regarding your reservation, were here to assist you. Your input is valuable to us, and were committed to ensuring a positive experience!
  • Review fromTimothy H

    Date: 07/05/2025

    1 star
    THIS SITE IS A TOTAL SCAM RUN BY CRIMINALS! I booked a hotel through super.com. Upon arriving at the hotel on the date of the reservation the hotel staff informed me that they had no reservation for me. They mentioned that they had seen other would be guests who had booked through the scam website super.com. I tried contacting super.com. The only option for contacting them was via AI chatbot. The bot refused to provide me with a phone number and claimed that a real person would "join the chat." They also refused to refund my money for the booking that they didn't make. I just have to hope that my bank will be awesome and get my money back for me as I work through the dispute process.

    Super.com

    Date: 07/09/2025

    Thank you for sharing your experience, *******! We appreciate your feedback and understand how important it is for your reservations to be honored. We want to assure you that we have escalated your case and will provide a follow-up email with an update once we have more information.
    We appreciate your patience as we work to resolve this matter. Your input is valuable to us, and were here to support you!
  • Review fromEmily R

    Date: 07/05/2025

    5 stars
    Great place to get the best deals from the internet.
  • Review fromJAMIE L

    Date: 07/04/2025

    5 stars
    It seems like they have really great prices and it's very easy to use
  • Review fromTony L

    Date: 07/04/2025

    1 star
    They're a SCAM. Do not book with them. We made reservations through them for the 4th of July weekend, we showed up at the hotel and the hotel didn't have any information for our booking. Even the front desk called them a scam. They knew the website before we could even mention the name. Do not book with them!!
  • Review fromPreet K

    Date: 07/04/2025

    5 stars
    This is 100% trustworthy site and obviously you get your favourite hotels at great prices. No other website can beat super.com
  • Review fromRene G

    Date: 07/04/2025

    5 stars
    Awesome deals no more needs to be said very happy with the savings
  • Review fromGrace E

    Date: 07/03/2025

    1 star
    I have never even heard of this company and was charged $15 for something I dont even know. Scam
  • Review fromRichard A

    Date: 07/02/2025

    5 stars
    I have saved money with super.com. Always find the best deals which leads me to super.com.
  • Review fromJeffrey W

    Date: 07/02/2025

    5 stars
    Awesome facility and amenities. Will definitely recommend to family and friends ??

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