Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been falsely suspended on the discord platform over a misunderstanding in context. I was falsely suspended for child safety rules, when in reality I was the one that was advocating AGAINST people who are trying to sexually hurt children.This suspension occurred 9/5/2025.

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
   
  After further review of your situation, I've gone ahead and lifted the violation on your Discord account at this time.
   
  Please keep in mind that future violations of Discord's Terms of Service or Community Guidelines may result in further limitations, including the permanent deactivation of your account.
   
  Sincerely,
  Discord Trust & Safety,".
  

• Initial Complaint

  Date:09/05/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am appealing my ban, which was issued under the category of child safety. The stated reason was my use of the word asmr. I want to make it clear that my use of this word was completely harmless and unrelated to anything unsafe.ASMR (Autonomous Sensory Meridian Response) is a widely known term describing calming, relaxing content such as soft sounds and whispering, often used for stress relief or sleep. It is mainstream, with entire communities built around it on *******, Twitch, and many Discord servers themselves. My use of the term was in this normal, benign context. At no point was I referencing anything that could reasonably be considered a child safety issue.I fully understand that Discord takes child safety very seriously, and I strongly support that. However, in this case, I believe there has been a misunderstanding. Banning me under such a serious violation for mentioning a harmless, mainstream word is a clear overreach and an unfair application of the rules.This is especially troubling given that I have invested a lot of time and money into Discord. Ive paid for Nitro and supported the platform because I genuinely enjoy using it to connect with friends and communities. To lose access to my account, my connections, and my investment over something so minor is both unreasonable and unjust.I am requesting a review and reversal of this ban. If Discord chooses not to resolve this matter fairly, I want to note that under your Terms of Service, I have the right to demand arbitration. While I would prefer not to escalate, I am prepared to do so if necessary, as I believe the enforcement action against me was taken without valid cause.I want to be clear: I have no intention of violating Discords rules, and I take safety very seriously. This was simply a misunderstanding, and I am asking for the chance to continue using the platform Ive supported and enjoyed for years.Thank you for your time and consideration.

  

  Business Response

  Date: 09/09/2025

  We determined that the user violated our Terms of Service and Community Guidelines. We have reviewed and confirmed the violation, and we will not be reinstating the account in question.
  

  Customer Answer

  Date: 09/09/2025

   
  Complaint: 23847140
  
  I am rejecting this response because:Me being banned just for saying ASMR is not a reasonable offense. No human had reviewed my appeal yet, only trash ais that do nothing. Arbitration seems like the only choice here due to the fact my appeals are being ignored
  
  Sincerely,
  
  ******* ********

  

  Business Response

  Date: 09/10/2025

  We determined that the user violated our Terms of Service and Community Guidelines. We have reviewed and confirmed the violation, and we will not be reinstating the account in question.
  
  

  Customer Answer

  Date: 09/10/2025

   
  Complaint: 23847140
  
  I am rejecting this response because: Still an ai bot.
  
  Sincerely,
  
  ******* ********

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This complaint is being filed because I was falsely suspended from Discord off of their platform. I havent done anything wrong, and I believe my suspension should be lifted and my account reinstated. This suspension occurred around March of 2025. I tried making multiple tickets with Discord support, but I havent gotten a single reply from a real human back. These were usually automated responses, without someone actually looking at the ticket or taking any action. Discord has also failed to tell me why I have been suspended, even when I asked them to.

  

  Business Response

  Date: 09/09/2025

  We determined that the user violated our Terms of Service and Community Guidelines. We have reviewed and confirmed the violation, and we will not be reinstating the account in question.
  

  Customer Answer

  Date: 09/09/2025

   
  Complaint: 23847074
  
  I am rejecting this response because:

  They gave me the exact AI response without actually reviewing why I have been suspended. I've asked to speak with a human numerous times, and they keep closing my tickets. I have done NOTHING wrong with no previous violations, and yet I am given a permanent suspension with ZERO explanation. 
  
  Sincerely,
  
  ****** ******

  

  Business Response

  Date: 09/10/2025

   We determined that the user violated our Terms of Service and Community Guidelines. We have reviewed and confirmed the violation, and we will not be reinstating the account in question.

  Customer Answer

  Date: 09/14/2025

   
  Complaint: 23847074
  
  I am rejecting this response because:

  This is the same exact message from the ** bot support I get. I do not consent to an ** responding to this ticket and request that an agent from the Discord Support Team to review this ticket, as I have not broken any of Discord's Terms of Service or Policies.  
  
  Sincerely,
  
  ****** ******

• Initial Complaint

  Date:09/05/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My Discord account has been restricted for over five months. This violation was not caused by my actions but because I joined a server that was later found to violate Discords Terms of Service. I had no involvement in those violations, yet my account remains limited without cause.I submitted multiple support tickets through Discords official channels. Every response I received was automated and provided no explanation, no evidence of wrongdoing, and no opportunity to escalate to a human review. This practice deprives me of a fair process and fails to meet basic consumer protection standards.

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Discord has temporarily limited your account for violating our Terms of Service or Community Guidelines. Weve reviewed and confirmed this violation.
  
  You shouldve received a system DM or email with more information. If you have any questions about your account or to see the remaining duration of the limitation, please refer to the account standing page under your account settings. Please keep in mind that future violations may result in further limitations, including the permanent deactivation of your account.
  
  Sincerely,
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/09/2025

   
  Complaint: 23846734
  
  I am rejecting this response because: My account was limited unfairly for over five months, not due to my actions but because of a server I joined. Discord has given no evidence, no explanation, and no human review, only automated replies.

  Dear BBB,
  Thank you for forwarding Discords response regarding my case. Unfortunately, their reply does not address my concerns and is not satisfactory.
  Discord claims my account was reviewed and confirmed as violating their Terms of Service, but they have provided no evidence, no details of the alleged violation, and no opportunity for me to contest it. Their answer only redirected me to my account standing page, which simply repeats the same limitation notice without explanation.
  The limitation on my account was not due to my own actions, but because I joined a server that later broke Discords rules. I did not personally post or engage in any behavior that violated the Terms of Service or Community Guidelines. Punishing my account for the actions of a server I joined without my involvement is unfair and disproportionate.
  As an ** consumer, I am protected under the **************** Act (Regulation (**) 2022/2065), which requires platforms to:
  Provide a clear statement of reasons when restricting accounts (Article 15).
  Allow users to complain and obtain a human review (Article 17).
  Maintain an effective complaint-handling system (Article 20).
  Discord has not complied with these obligations in my case. For over five months, my support tickets have been automatically closed as solved without any explanation or review.
  I respectfully request that BBB presses Discord to provide:
  1) A full written explanation with evidence of any violation attributed to me personally.
  2) A human-led review of my account.
  3) Immediate lifting of the unjust limitation if no direct violation can be proven.
  If Discord continues to refuse, I will pursue this matter through the ************************ (ECC) and escalate under the **************** Act in the ***
  Thank you for your assistance in ensuring that consumers are treated fairly.
  Sincerely,
  ******** ******
  

  

  Business Response

  Date: 09/10/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Discord has temporarily limited your account for violating our Terms of Service or Community Guidelines. Weve reviewed and confirmed this violation.
  
  You shouldve received a system DM or email with more information. If you have any questions about your account or to see the remaining duration of the limitation, please refer to the account standing page under your account settings. Please keep in mind that future violations may result in further limitations, including the permanent deactivation of your account.
  
  Sincerely,
  Discord Trust & Safety".

  Customer Answer

  Date: 09/11/2025

   
  Complaint: 23846734
  
  I am rejecting this response because: Discords reply is still a generic template that provides no details, no evidence, and no opportunity for a fair review. Simply telling me to check the account standing page does not explain why my account was limited or what actions I personally took.
  In fact, when I contacted Discords Disputes team directly, they admitted that the enforcement against my account was based solely on my membership in a server that violated the rules, not on anything I personally did. I did not post or engage in any prohibited behavior. Punishing me simply for being in a server is unfair, disproportionate, and not compliant with consumer protection standards.
  As an ** consumer, I am entitled under the **************** Act (Regulation (**) 2022/2065) to:
  Receive a clear statement of reasons for restrictions (Article 15).
  Obtain a human review of enforcement actions (Article 17).
  Be treated fairly and not subjected to disproportionate penalties.
  Discord has failed to comply with these obligations. My account has been restricted for over five months without a proper explanation or evidence of personal wrongdoing.
  I again request that BBB presses Discord to:
  Provide a written explanation with evidence of any violation attributed directly to me.
  Conduct a genuine human-led review of my account.
  Lift the unjust limitation if no direct violation can be proven.
  Thank you,
  ******** ******
  
  

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  got my account banned and want it back i spend over 400$ on "discord nitro" over nothing

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
   
  After further review of your situation, I've gone ahead and lifted the violation on your Discord account at this time.
   
  Please keep in mind that future violations of Discord's Terms of Service or Community Guidelines may result in further limitations, including the permanent deactivation of your account.
   
  Sincerely,
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/09/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ********* *********

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This complaint is being filed because I was falsely suspended by Discord off of their platform.I havent done anything wrong and I believe my suspension should be lifted and my account reinstated.

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
   
  Discord has disabled your account for evading a ban from another account that violated our Terms of Service or Community Guidelines. If you would like to appeal this action, we ask that you submit an appeal from the email associated with the account that was originally actioned for the violation.
   
  Sincerely,
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/09/2025

   
  Complaint: 23844554
  
  I am rejecting this response because:
  Im not banned on any account you are redirecting me to email response which you can safely ignore, extremely bad way of handling my problem. Unqualified workers to the point of only coping and pasting their response .
  Sincerely,
  
  ****** ********

  

  Business Response

  Date: 09/10/2025

  We responded to the user via ticket #******** with, "Hello,
   
  Discord has disabled your account for evading a ban from another account that violated our Terms of Service or Community Guidelines. If you would like to appeal this action, we ask that you submit an appeal from the email associated with the account that was originally actioned for the violation.
   
  Sincerely,
  Discord Trust & Safety".

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hi Discord ************** Team,Im creating this complaint again because my previous BBB complaint received automatic answers, referred the wrong ticket ID and didnt help me at all.I was unbanned 2 weeks ago and thought the abuse of the report system was finally dealt with but that wasnt the case as I got another violation one week ago.That one violation didnt ban me. It put me on the ************** status and it seems like Im still not really protected from my old friends who are continuously reporting me for old messages in their private server.I sent 2 DSA Reports (Server and Owner) but they got automatically responded within 7 days. There wasnt any action taken so I assume no one had time to look for my reports.For my tickets, Ive been waiting for 7 days for an answer. They get marked as solved and Assigned to **************, but no one is ********** review was auto responded within 7 days too. Basically I had no human being actually looking upon my case and help ***** I am requesting for someone to understand my situation, remove my violation and take actions towards the user who is spam reporting me. All I want is to be left alone so I can finally use Discord normally.Thank you

  

  Business Response

  Date: 09/05/2025

  We responded to the user via ticket #******** with, "Hallo,
  
  dein Account wurde temporr suspendiert, da er gegen die Nutzungsbestimmungen und Community Richtlinien verstoen hat. Wir haben diesen Versto berprft und besttigt.
  
  Du solltest hierzu eine DM oder eine E-Mail mit weiteren Informationen bezglich deines Verstoes erhalten haben. Wenn du Fragen bezglich der Deaktivierung des ****** hast, dann mchte ich dich auf die Kontostatusseite deiner Kontoeinstellungen verweisen, wo du mehr darber erfahren kannst. Bitte denke daran, dass jegliche weitere Verste in einer weiteren Kontoeinschrnkung oder einer permanenten Deaktivierung deines Accounts resultieren kann.
  
  Mit freundlichen Gren
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/06/2025

   
  Complaint: 23844292
  
  I am rejecting this response because:
  
  Hi, Im confused why this sudden violation got confirmed. The other 3 were reviewed as mistake and got removed.

  The current violation comes from the same server and from the same user who has been targeting me.

  Usagis answer was written in german too even though I only typed in english. Usagi even unbanned my account 2 weeks ago but now she confirmed the current violation which leaves me utterly confused.

  Are you sure there is no mistake in this? In additional, I will attach pictures from the server where my reported messages come from.

  You can see at the pictures that this is a private friend group where jokes were all around the corner. This was the entire servers context and now because I have a quarrel with the owner, I assume hes reporting old messages to get me banned just because we arent friends anymore.

  Please re-think your choice as I feel unfairly treated. 3 Violations got removed from the same server and from the same reason, but this current one isnt getting removed? Theres just some inconsistency here.

  I also hope that you wont copy paste the exact message, I want an human to read this not a bot.

  (BBB, could you make sure they give another response and actually read it?)

   

   

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Discord has temporarily limited your account for violating our Terms of Service or Community Guidelines. Weve reviewed and confirmed this violation.
  
  You shouldve received a system DM or email with more information. If you have any questions about your account or to see the remaining duration of the limitation, please refer to the account standing page under your account settings. Please keep in mind that future violations may result in further limitations, including the permanent deactivation of your account.
  
  Sincerely,
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/09/2025

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  
  

• Initial Complaint

  Date:09/05/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The discord account was deleted for the reason of child safety Dear BBB! My account was blocked due to uploading a blurred image., which, apparently, was automatically considered by the system as violating the rules of the platform. This image is a photo of a puppy, cheesecakes and a girl. Probably, the system mistakenly identified the girl as a minor, which was the reason for the blocking.I hasten to assure you that this interpretation is erroneous. The image is freely available on the Internet, it can be easy to find in search engines ****** and ****** for ?????? ? ????????. Photography is also widely distributed on social networks such as VKontakte, Steam, Standart67 and other online platforms. This fact indicates her meme status in the online community.I emphasize that everything is fine with the girl depicted in the photo. She has not been subjected to any actions contrary to the laws or rules of the Discord community. Otherwise, this image could not be freely distributed in open sources.I'm sorry if this image, even if by mistake, caused a negative reaction from the moderation system. I did not assume that a meme image from an open source, although controversial, could be regarded as a violation of the rules of the platform. During the six years I have been using Discord, I have strictly followed the rules of the community and have never intentionally violated them. I believe that blocking an account accumulated over such a long period of time for a single and, in fact, accidental violation is an excessively harsh punishment.I ask you to understand my situation and reconsider the decision to block it. The loss of my six-year account history was an extremely painful event for me. I hope for your mercy and restoration of access to my account. Sincerely, ****. it's been 5 months since the lockdown, and Discord support has not responded to my complaint #********.

  

  Business Response

  Date: 09/09/2025

  We can find no record of communication in our ticketing system with the email attached to this complaint. We can address any questions regarding your account through our customer support portal here ********************. Please provide us with additional information through the support portal and we will be in contact to address your concerns.
  

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to formally appeal my recent account suspension. I was notified that my account ********* was disabled for alleged involvement in violent extremism. I want to make it clear that I have never engaged in, promoted, or supported violent extremist activity on Discord or elsewhere.The suspension appears to have been triggered because I was a member of a server that was later found to violate Discords policies. However, my presence in that server does not mean I participated in, encouraged, or endorsed such content. I joined in good faith and was not aware of any violations.I respectfully request a review of my account and activity. I believe this suspension is a misunderstanding, and I kindly ask that my account be reinstated. I also request a real human being

  

  Business Response

  Date: 09/05/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Discord has disabled your account for violating our Terms of Service or Community Guidelines. Weve reviewed and confirmed this violation, and we will not reinstate your account.
  
  You shouldve received a system DM or email with more information. If you have any questions about your account being disabled, please refer to the account standing page under your account settings.
  
  Sincerely,
  Discord Trust & Safety".
  

  Customer Answer

  Date: 09/05/2025

   
  Complaint: 23843431
  
  I am rejecting this response because:

  I am not satisfied with the rejection of my appeal regarding the suspension of my Discord account for alleged violent extremism.

   

  I want to make it absolutely clear that I have never engaged in, promoted, or supported violent extremist activity on Discord or elsewhere. The only reason my account appears to have been flagged is because I was a member of a server that was later removed for policy violations. My participation in that server was minimal I had barely spoken in it at all and at no point did I contribute to, endorse, or engage in extremist content or behavior.

   

  Suspending my account under these circumstances is unfair and disproportionate. Being in a server should not, by itself, constitute grounds for such a serious allegation. I joined communities in good faith, and I should not be punished for the actions of others.

   

  I respectfully ask for a reconsideration of my case, specifically a review of my individual activity and behavior rather than guilt by association. I believe a proper review will confirm that I have not violated Discords Community Guidelines or Terms of Service.

  Thank you for your time and attention

  
  Sincerely, 
  
  ********* ****

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Discord has disabled your account for violating our Terms of Service or Community Guidelines. Weve reviewed and confirmed this violation, and we will not reinstate your account.
  
  You shouldve received a system DM or email with more information. If you have any questions about your account being disabled, please refer to the account standing page under your account settings.
  
  Sincerely,
  Discord Trust & Safety".

• Initial Complaint

  Date:09/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I got banned from Discord because I sent a meme picture to a friend which in that picture, there was a genital. I am deeply sorry for my actions and I promise to never do it again if I can have my account unbanned. I also purchased Discord Nitro for a year on that account, if I can't get unbanned, I at least demand a refund.

  

  Business Response

  Date: 09/05/2025

  We can find no record of communication in our ticketing system with the email attached to this complaint. We can address any questions regarding your account through our customer support portal here ********************. Please provide us with additional information through the support portal and we will be in contact to address your concerns.

  Customer Answer

  Date: 09/05/2025

   
  Complaint: 23843316
  
  I am rejecting this response because: It did not reolve my concern. I just created a ticket for Discord and I don't want to talk to a bot who will just send me automated messages. This is the ticket number, ********. Thank you.
  
  Sincerely,
  
  **** *****

  

  Business Response

  Date: 09/09/2025

  We responded to the user via ticket #******** with, "Hello,
  
  Thanks for writing in. It looks like you are trying to appeal an action the Discord Trust and Safety Team took against your account.
  
  So that we can better assist you, we ask that you resubmit your request by going to **********************, and selecting 'Appeals & Age Update Requests' from the 'What can we help you with?' dropdown menu.
  
  Sincerely,
  
  Discord".
  

  Customer Answer

  Date: 09/10/2025

   
  Complaint: 23843316
  
  I am rejecting this response because: 

  I mistakenly submitted the ticket to an irrelevant subject on the Discord's Help Desk. Please provide updates on their response. 

  Thank you. 

  Sincerely,
  
  **** *****