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Review fromAshley W
Date: 09/04/2024
1 starA total joke. $30 for nothing. Especially on the criminal background check.
Truthfinder
Date: 09/04/2024
Dear ******,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSteven P
Date: 09/04/2024
1 starThis business should be shut down until they have to legally inform you upfront that they are going to waste about 30 minutes of your time "gathering reports, and info" then tell you that you have to pay to see it....Nothing was ever mentioned about having to subscribe for a monthly payment plan until after I had to sit there forever watching all these loading bars say its gathering more info that I never even asked for to begin with.Waste of time. Help put these scammers out of business!Truthfinder
Date: 09/04/2024
Dear ******,To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, located here *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, located here: ************************************************, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromEric K
Date: 09/03/2024
1 starSite is a scam and clickbait waste of time.This site provides background checks on individuals, but the site is very misleading. The site is paid but does not reveal that it is a paid site until a person has sat through a long process of waiting for information to load for a background check (nearly 5-10 minutes).It seems as if the site will be free and then right before the final step to show the background check report the site asks for a payment. This is frustrating and a waste of time. Make it clear that the site is a paid site *before* wasting someone's time by having them sit through having a bunch of information load.Will never use this site again.Truthfinder
Date: 09/04/2024
Dear ****,To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, located here *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, located here: ************************************************, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromPriscilla h
Date: 09/02/2024
1 starThis is the worst company it tells its free then makes you do all these things and wait 20 minutes just to find out its $30 then you only get what you can find on ******Truthfinder
Date: 09/03/2024
Dear *********************************,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRuth S
Date: 08/31/2024
1 starCancelled months ago and they are still charging my credit card.Truthfinder
Date: 08/31/2024
Dear ***********************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Customers are able to cancel online from within their account, through our Customer Phone Support, or by sending an email to ******************************** After a thorough investigation, we have determined that no cancellation attempts were made through any of these channels. As a courtesy, we have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromLola Z
Date: 08/29/2024
1 starTruthfinder is the biggest scam, they have an introductory offer and tell you that you can cancel and not be continuously charged. I wish there was an option for 0 stars, they don't even deserve one star. I called immediately on the first day to cancel. I thought something was wrong when they make you call instead of allowing you to cancel on their website. They tell you that you will receive an email confirmation with the cancellation and never send it. Then they just keep charging you and make it impossible to stop the charges. BIG SCAM!!!!!!! Do not sign up!!!!!!!! Buyer beware!!!!Truthfinder
Date: 08/31/2024
Dear *********************,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.Truthfinder members can also choose to terminate their membership online through their account, by contacting customer phone support, or by sending an email to our support team.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromFred C
Date: 08/26/2024
1 starA complete waste of time and money. Information finally provided was incomplete and out of date. Some was blatantly inaccurate. I would never use this service again.Truthfinder
Date: 08/31/2024
Dear **** ***,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKay H
Date: 08/18/2024
1 starThis is the biggest ripoff and waste if time and money ever scammed into ****** search engine. Dont do/use it!! Seriously its a zero star reviewTruthfinder
Date: 08/21/2024
Dear ***,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. We do not claim to be a free service. In order to view reports, an active membership is required.TruthFinder compiles hundreds of millions of available public records from several different data sources. But we have to pay to access those sources. We also have to pay our expert developers to turn that data into background reports that are easy for you to read and understand. We provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at any time in our Terms of Use.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJennifer B
Date: 08/18/2024
1 starI did 4 searches and every one of them were outdated and over 5 years old. No new information or real time updates. It is not worth ***** per month, big rip off. Further, if you want to go deeper into a search, they want 4.99 each per search. ******Truthfinder
Date: 08/21/2024
Dear ********,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.TruthFinder offers various memberships to access different types of reports. To view person, email, phone number, or address reports, you'll need the corresponding Unlimited Membership.After a thorough investigation, we were unable to locate an active account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely, TruthFinder SupportReview fromHunter P
Date: 08/17/2024
1 starDo not even click on it says its free then borrows 30min of your time to then ask for moneyTruthfinder
Date: 08/21/2024
Dear Hunter,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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