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Average of 444 Customer Reviews
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Review fromBrittany P
Date: 05/13/2025
1 starBrittany P
Date: 05/13/2025
Seriously, please listen to all these one-star reviews they're spot on. This isn't just about the money; the real issue is that their information is just plain wrong. They use all this clickbait and twist things to make you keep clicking through pages, suggesting crazy stuff. Like, are these people secretly criminals? Do they have hidden adult social media? Are they escorts? Are they on some government watchlist? How on earth would this random website even have access to government secrets? Especially when they couldn't even get my phone number right they had my number I've had for over 20 years listed under two other people. They can hide behind all the fine print they want, but at the end of the day, no matter how much you pay them, they can't even get basic, accurate info right.
Truthfinder
Date: 05/15/2025
Dear ********, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromfranklin h
Date: 05/13/2025
1 starfranklin h
Date: 05/13/2025
time waster only at end of process, do they reveal that nothing is freeTruthfinder
Date: 05/14/2025
Dear ********,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link: ************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromKyle B
Date: 05/10/2025
1 starKyle B
Date: 05/10/2025
SCAM!!!! I didn't expect to get a "free" search, so I paid for the 2 month unlimited plan and every time I try to access the ONE AND ONLY search results I requested, it keeps sending me around and around some stupid verification loop. It did give me an option to pay $3.99 for "something" I'm not even sure what they meant but it certainly wasn't what I agreed to. SCAM!!!!!Truthfinder
Date: 05/12/2025
Dear ****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMorgan B
Date: 05/10/2025
1 starMorgan B
Date: 05/10/2025
Scam company stay away. I signed up years and years ago and canceled my subscription back in march of 2023. I have an email verifying the subscription was canceled and yet even though I canceled it theyve still been charging me. Do not do business with as Im sure theyre probably stealing and selling your information to other business seeing as how shady they clearly act.Truthfinder
Date: 05/12/2025
Dear ******, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site. There was no prior cancellation requested located on this account until May 10, ******* have confirmed the the cancellation of all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJerry C.
Date: 05/10/2025
1 starJerry C.
Date: 05/10/2025
www.truthfinder.com is a people finding search program. It can take 30 minutes to go through all the search. It asks you for your email address to continue. When it finishes compiling all the information is asks for your to sign up and pay. The deception here is they don't say anything about the need to sign up until the last webpage. Now they have your email address. This practice is probably illegal and most definitely immoral. Please do not do business with these suspected scammers.Truthfinder
Date: 05/13/2025
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromElaine C
Date: 05/10/2025
1 starElaine C
Date: 05/10/2025
Does not even deserve one star. I was searching for certain things and then it kept taking me to a page asking for more money never did find out what I needed to knowTruthfinder
Date: 05/12/2025
Dear ******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromBrenda S
Date: 05/09/2025
1 starBrenda S
Date: 05/09/2025
My credit card was charged for a subscription but I don't recall subscribing and especially not giving them my credit card info. It's difficult to unsubscribe on their website.Truthfinder
Date: 05/12/2025
Dear ******, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site.We have cancelled all memberships and refunded NAMEs account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromDan B
Date: 05/08/2025
1 starDan B
Date: 05/08/2025
My wife used this service one time several months ago. Their intent seems to be Be a monthly recurring charge. Whether you want it or not. Their customer service certainly feels farmed out. They said the would cancel the recurring Service but not offer any money back as the recurring charges were outlined in the fine print. I suggest you dont not deal with these people at all.Truthfinder
Date: 05/12/2025
Dear ***, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site.Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromLeslie R
Date: 05/08/2025
1 starLeslie R
Date: 05/08/2025
They will bill you for a month, it s VERY expensive and the information they deliver you can find on your own. DO NOT USE THIS SERVICE it is shoddy and you will not be happy. And they WILL NOT refund your money, which is how I suspect they stay in business.Truthfinder
Date: 05/12/2025
Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.Review fromDesiree C
Date: 05/04/2025
1 starDesiree C
Date: 05/04/2025
Truthfinder advertises a free search for a death record, took over 10 minutes to gather information I wasnt asking for, only to be charged to view the record. This is false advertisement and a complete waste of time. Tell people up front that theres a fee.Truthfinder
Date: 05/06/2025
Dear *******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Our customer support team is happy to assist you with your account; however, we were unable to find an account associated with the information provided. We request all relevant information listed below to assist us in locating the account and resolving this issue for you. The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number We encourage you to contact our Customer Support team at ************ or via email at [email protected], and we will be happy to assist you in resolving this matter collaboratively.We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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