Reviews

Review Details

• Review fromMartha M

  Date: 08/06/2025

  1 star
  Total scam. They make it difficult to cancel and keep billing you after you have tried to cancel. I had to cancel my charge card Do Not share information with them. Report them to law enforcement in your state and in **********.
  

  Truthfinder

  Date: 08/07/2025

  Dear ******, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site.We have cancelled all memberships and refunded ******** account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support

• Review fromwendy k

  Date: 08/01/2025

  1 star
  Their "information" is completely incorrect. People i know personally and Myself that I searched for, the info they had was completely wrong and misleading
  

  Truthfinder

  Date: 08/04/2025

  Dear *****, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. We have cancelled all memberships and refunded NAMEs account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support

• Review fromWilliam W

  Date: 07/30/2025

  1 star
  The site is totally bogus. After paying there is no accessibility possible. Instead all you get is a circular advice to try again your LOGIN, or reset your password, or the problem must be on your end. They won't return my payment. I've wasted so much time and energy. What a rip-off.
  

  Truthfinder

  Date: 07/31/2025

  Dear *******,Thank you for sharing your concerns. We're sorry to hear about the trouble you experienced and appreciate the chance to clarify.Our records indicate that you were billed a pending charge of $4.24, which has since been reversed. No additional charges were processed to your account. Please allow 35 business days for the reversal to reflect, depending on your financial institution.Additionally, we do see that your account was actively used, with over ************************ the past few days. We're sorry if there was any confusion around login access, and we understand how frustrating technical issues can be. While occasional errors may occur due to browser settings or device-specific problems, our team is always available to troubleshoot and help restore ********* a courtesy, we have canceled your membership to ensure no future charges, and you will retain access through the remainder of your billing period.If you have further questions or need help accessing your account, please dont hesitate to contact our Customer Support team at ************. Were available Monday through Friday from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). Holiday hours may vary.Sincerely,TruthFinder Customer Support Team

• Review fromIan W

  Date: 07/30/2025

  1 star
  It's a bait and switch scam. While looking for my own information. It kept giving these ominous loading screens and acting like it's finding things. But in reality, it's just a loading screen coded in. It's not searching anything at all. It eventually said I had criminal reports. When I clicked and bought to see what fake information they had. The criminal notices disappeared and I had a empty profile with nothing interesting. They claimed I had records, but after purchase, had nothing. It's a bait and switch scam. I requested a refund for wrong information and got my money back.
  

  Truthfinder

  Date: 07/31/2025

  Dear ****,Thank you for your feedback. We're sorry to hear about your experience and appreciate the opportunity to ********** disclosed in our Terms of Use, the information in our reports is compiled from various public records and third-party data providers. While we strive to deliver accurate and relevant data, there are occasional limitations due to the nature of public records, and some discrepancies or incomplete results may occur. We always recommend using our reports as a starting point for further investigation rather than a sole source of truth.We understand how frustrating it can be when the results do not meet expectations. It appears that youve already requested and received a refund, which were glad to hear was resolved.If you have any further concerns or if you'd like us to review the matter more closely, please contact our Customer Support team at ************. We're available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). Holiday hours may vary.Sincerely,TruthFinder Customer Support Team
  

  Truthfinder

  Date: 07/31/2025

  Dear ****,Thank you for your feedback. We're sorry to hear about your experience and appreciate the opportunity to ********** disclosed in our Terms of Use, the information in our reports is compiled from various public records and third-party data providers. While we strive to deliver accurate and relevant data, there are occasional limitations due to the nature of public records, and some discrepancies or incomplete results may occur. We always recommend using our reports as a starting point for further investigation rather than a sole source of truth.We understand how frustrating it can be when the results do not meet expectations. It appears that youve already requested and received a refund, which were glad to hear was resolved.If you have any further concerns or if you'd like us to review the matter more closely, please contact our Customer Support team at ************. We're available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time). Holiday hours may vary.Sincerely,TruthFinder Customer Support Team

• Review fromJo S

  Date: 07/27/2025

  1 star
  They charged $28 and change to show me the same stuff I found with basic ****** searches. They are not worth what they charge. Total scam!
  

  Truthfinder

  Date: 07/29/2025

  Dear **,Thank you for getting in touch. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support
  

  Truthfinder

  Date: 07/29/2025

  Dear **,Thank you for getting in touch. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support

• Review fromDaniel L

  Date: 07/26/2025

  1 star
  They advertise as "free search" to trick people into paid membership.They also post fake claims of disturbing information to trick prospective customers into continuing the membership procrss.
  

  Truthfinder

  Date: 07/28/2025

  Dear ******,Thank you for your feedback. Were sorry to hear about your concerns and appreciate the opportunity to ********** be transparent, TruthFinder is not a free service. We gather public record data from a variety of reputable sources and compile that information into detailed, easy-to-read reports. While much of this data is publicly available, it takes considerable resources to maintain a platform that can search, filter, and organize this information quickly and accurately.We also want to clarify that we do not post false or fabricated claims. Any alerts or summaries displayed during the search process are automatically generated based on available public records and data tied to the search input provided. These are intended to help users identify the most relevant results and are not designed to mislead.We strive to offer our services at a fair and affordable rate, and we ensure that billing details are clearly presented to all customers before they register. You can view a breakdown of our membership plans at *******************************************, and our Terms of Useoutlining subscription and renewal detailsare always available at *************************************************** you have further questions or need assistance, please dont hesitate to reach out to our Customer Support team at ************ or via email at ******************************** Were available Monday through Friday from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). Holiday hours may vary.Sincerely,TruthFinder Support Team
  

  Truthfinder

  Date: 07/28/2025

  Dear ******,Thank you for your feedback. Were sorry to hear about your concerns and appreciate the opportunity to ********** be transparent, TruthFinder is not a free service. We gather public record data from a variety of reputable sources and compile that information into detailed, easy-to-read reports. While much of this data is publicly available, it takes considerable resources to maintain a platform that can search, filter, and organize this information quickly and accurately.We also want to clarify that we do not post false or fabricated claims. Any alerts or summaries displayed during the search process are automatically generated based on available public records and data tied to the search input provided. These are intended to help users identify the most relevant results and are not designed to mislead.We strive to offer our services at a fair and affordable rate, and we ensure that billing details are clearly presented to all customers before they register. You can view a breakdown of our membership plans at *******************************************, and our Terms of Useoutlining subscription and renewal detailsare always available at *************************************************** you have further questions or need assistance, please dont hesitate to reach out to our Customer Support team at ************ or via email at ******************************** Were available Monday through Friday from 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET). Holiday hours may vary.Sincerely,TruthFinder Support Team

• Review fromLiza G

  Date: 07/22/2025

  1 star
  They advertise a "free search". I figured maybe one search is free, and they would charge after that or maybe it would be a free trial period... ****. It's an absolute lie. And they try to bait you by constantly telling you that you might be shocked by the content of the report or that the person you are researching has committed crimes and is on a government watchlist. They don't do this once, they do this over and over again. I believe that they are trying to build up suspense by implying that the person you are researching has done shocking things you probably don't know about. It's all BS. Don't fall for this c***
  

  Truthfinder

  Date: 07/23/2025

  Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support
  

  Truthfinder

  Date: 07/23/2025

  Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support

• Review fromDonna M

  Date: 07/22/2025

  1 star
  This site is leaving incorrect information on me. My personal and private identity is being exposed to every thief, telemarketer, salesperson, and realtors .Remove everything that makes me a target for criminals, etc. If you don't remove within 2 weeks a lawsuit will be issued. Good luck with that.
  

  Truthfinder

  Date: 07/23/2025

  Dear *****,As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers and other sources of public data. While we cannot remove specific records from a report, we do provide all consumers the option to remove their entire background report from our site. In order to suppress your background report from appearing on TruthFinder and affiliated people search sites, you must access the Suppression Tool located at this link: *************************************************, then select ************************** and Manage My Suppression Rules. You will be required to provide and validate some identifying information first. This is necessary so that we can match your information with a corresponding record and confirm that you are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use,************************************************. Your request to remove your background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and USSearch.com.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) (Holiday hours may vary.)Sincerely,TruthFinder Support
  

  Truthfinder

  Date: 07/23/2025

  Dear *****,As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.TruthFinder is a public records search engine that gathers and displays public records in a clear and informative report. The information TruthFinder provides in reports is all publicly available information compiled from various public databases, government entities, commercial data providers and other sources of public data. While we cannot remove specific records from a report, we do provide all consumers the option to remove their entire background report from our site. In order to suppress your background report from appearing on TruthFinder and affiliated people search sites, you must access the Suppression Tool located at this link: *************************************************, then select ************************** and Manage My Suppression Rules. You will be required to provide and validate some identifying information first. This is necessary so that we can match your information with a corresponding record and confirm that you are the subject of that record. The Suppression Tool is for personal use only and made available at our discretion and pursuant to the applicable Terms of Use,************************************************. Your request to remove your background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and USSearch.com.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) (Holiday hours may vary.)Sincerely,TruthFinder Support

• Review fromKim J

  Date: 07/19/2025

  1 star
  This site is a total rip off. DO NOT WASTE YOUR MONEY. Every search comes up with NO SOCIAL MEDIA INFO, when I know they are on social media, NO LICENSE INFO, when I know they have business licenses, NO FINANCIAL INFO,NO ASSET INFO and NO CRIMINAL HISTORY WHEN I KNOW THEY HAVE CRIMINAL HISTORY. I have put in 10 names to search and this site found 2 with only the basic info. iGoogle search found them all. You get more information using a ****** search for free.
  

  Truthfinder

  Date: 07/21/2025

  Thank you for your feedback. Were sorry to hear youre dissatisfied with your experience.TruthFinder compiles publicly available data from official sources, but the availability of specific detailslike social media, business licenses, or criminal recordscan vary depending on public access, privacy settings, or reporting agency limitations. We understand that free search engines may return some results, but TruthFinder offers the value of organizing available public records in one convenient report.Additionally, we werent able to locate an active TruthFinder account based on the details in your review, but wed like to take a closer look and ensure your concerns are addressed. Weve reached out to you directly via email to help investigate your searches, clarify whats included in the reports, and assist with any next steps regarding your account.If you need further help, our support team is available at ************ or ******************************** Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.) The TruthFinder Team

• Review fromMandie B

  Date: 07/06/2025

  1 star
  I searched my own name just to see what would come up and immediately noticed things that would encourage an inaccurate assumption of who I am without even purchasing anything. First, I never lived anywhere but CT, but they have me listed as having lived in ********, **. Second, to specifically state that I am on any government watch list before a report can even be viewed is incredibly irresponsible on Truthfinders part because it in fact is not true but someone may actually believe it without ever confirming it. Next, I also received a warning that my own report includes images containing ******, not MAY include, includes. Another lie as I have NEVER allowed myself to be photographed nude! If this does contain them, they were obtained in some illegal way. Then, an alert came up claiming my information is graphic so it had to be confirmed that I was 18 or older. All of this feels like bait to keep the persons interest so Truthfinder can collect money for telling a bunch of lies. The only thing they could accurately and truthfully reveal is that I have a bankruptcy claim, which was from over 20 + years ago after a car accident when about 20 and one speeding ticket. Everything else created a false idea based on lies of who I am. I was disgusted by how Truthfinder used their verbiage to keep my attention so they could charge me in the end to find out if any of it was even true! They need to held responsible for the click bait tactics they use as it can be extremely damaging if the person using their site has chosen to simply use that pre-provided information as a basis to make any decision on that person and not purchase and review the actual report. And I honestly question if that information is even factual. Total lack of transparency, completely irresponsible, and in my opinion, criminal.
  

  Truthfinder

  Date: 07/08/2025

  Dear ******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Regarding the information you've found on our website concerning the government watch list notice. The verbiage in the Did you know? paragraph states that if a name appears on a government watch list sourced from the ****************** or another government agency, you will have access to the details associated with this record. It makes no mention of your being on a federal watch list. This notice lets the consumer know that if the individual theyre looking for is on a government watch list, the report will include information from that record.TruthFinder sometimes displays warnings like "Reports may contain graphic images" during the report building process. However, this doesn't necessarily mean that a report will actually include **** photos. Private photos are generally not available on TruthFinder.We do not supplement or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only. In order to suppress your background report from appearing on TruthFinder and affiliated people search sites, you must access the Suppression Tool located at this link: *************************************************, then select ************************** and Manage My Suppression Rules. You will be required to provide and validate some identifying information first.Your request to remove your background report from the TruthFinder website will be applied to all people search sites within the PeopleConnect family, including TruthFinder.com, ************, ********************, and USSearch.com.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday through Friday.(Holiday hours may vary.)Sincerely,TruthFinder Support