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Review fromDouglass C
Date: 09/17/2024
2 starsA bit difficult to complete the form questionnaire, as form recyclesTruthfinder
Date: 09/19/2024
Dear *******,TruthFinder is an online people search engine that gathers information from millions of public records, including data provided by state and local governments. TruthFinder simplifies the process by consolidating the information into a single, straightforward search. When our consumers initiate a new search, public records can be retrieved from various data sources, and when accessible, this information is compiled and presented in a single, user-friendly report. ********************** offers its members access to public record information through our comprehensive person, phone, email, and address search features. The nature of the issue you are experiencing is unclear, as TruthFinder currently does not provide form questionnaires. Please do not hesitate to contact our customer service department at ************ with any further questions or concerns . We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromAnna S
Date: 09/17/2024
1 starScam. They try to charge you for cancellation. Then when you try to get info about canceling, they want to charge you a $5 information fee. I plan to report as fraud if I find multiple charges from this scammed. (You don't even get the info you want if you do a trial of their service).Truthfinder
Date: 09/19/2024
Dear *************************,To be clear, we do not provide our services for free and we also do not charge any fees for cancellation or for any questions regarding the TruthFinder service. TruthFinder compiles public record information from a wide range of data sources in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, located here *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, located here: ************************************************, available at any time.We were unable to locate an account with the information provided after conducting a comprehensive investigation. If you have established a TruthFinder account, we kindly ask for the following information in order to locate the account:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRita L
Date: 09/16/2024
1 star************************** sold me a policy by lying about the benefits. I was told I had $5,000.00 a year for dental, hearing and vision and that they pay 100% of two dental cleanings a year and two free X-rays per year. My dental cleaning was $419. ***** paid $66. I am too old to fight them. I am very disappointed that the agent lied to me. Cigna gets no stars from me. On the other hand, I had the perfect care when I got sick and entered *************************, **********************************************. The doctors and nurses and every staff member who was there for me were exceptionally excellent. ************************* gets five stars. I would actually give them ten stars.Truthfinder
Date: 09/19/2024
Dear ****,TruthFinder is an online people search engine that gathers information from millions of public records, including data provided by state and local governments. TruthFinder simplifies the process by consolidating the information into a single, straightforward search. When our consumersinitiate a new search, public records can be retrieved from various data sources, and when accessible, this information is compiled and presented in a single, user-friendly report. ********************** offers its members access to public record information through our comprehensive person, phone, email and address reports.Please be advised that the information you have provided in your review is not related to the TruthFinder website or its services.Please do not hesitate to contact our customer service department at ************ with any further questions or concerns . We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromTammy M
Date: 09/11/2024
3 starsI only used it for one report. I kept it cuz the monthly fee was $4 and some. Now I notice they've been taking $50 some out every other month. So I've basically paid for that report at least 30 times. I'm canceling asap.Truthfinder
Date: 09/12/2024
Dear *****,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.TruthFinder members can choose to terminate their membership online through their account, by contacting customer phone support, or by sending an email to our support team.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromSUSAN H
Date: 09/07/2024
1 starAnnoying site pretends that it is free then collects tons of information, takes FOREVER and then finally says the information is ready but you have to pay.Truthfinder
Date: 09/09/2024
Dear *****,We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportTruthfinder
Date: 09/09/2024
Dear *****,We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromStewart C
Date: 09/07/2024
1 starIt was very difficult for me to make my way through into the program. After being in the program they still charge me extra for information. I now feel that I just threw away that money.For some reason I was still unable to get the report I asked for.Truthfinder
Date: 09/09/2024
Dear *************************,We appreciate you taking the time to share your experience with our TruthFinder. Your feedback is invaluable to us and helps us serve you better. Thank you for your continued support.In order to access your account, please make sure that you are logged in by going to www.truthfinder.com/login. Your username is the email address used upon the creation of your account; your password will be the one that you chose upon the purchase of your account.Here are some helpful tips to consider if you are experiencing issues accessing your account:Try refreshing or restarting your browser Make sure your browser is up-to-date Make sure cookies are enabled Be sure to occasionally clear your cache and cookies by visiting your browser history If you are using our services from different devices, I recommend turning off any VPNs or firewalls that could be affecting certain websites If your issues persist, please reach out to the TruthFinder support team with any applicable screenshots or any questions so that we can further investigate your issue.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromPeter G
Date: 09/05/2024
1 starI spent almost a half an hour on this site which said it was a FREE background report. And after waiting through fake slider bars saying they're loading. They tried to charge me $25 it's a total scamTruthfinder
Date: 09/06/2024
Dear *****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromTara S
Date: 09/05/2024
1 starHorrible customer service. When they were supposed to refund me after they didnt cancel when told to and charged me again they stopped returning emails and claiming they couldnt find account. When I finally got someone one phone and they were able to find account right away, they still refused to refund for unused service because it had been 3 months by there calculation when refund was supposed to done June 29th its sept 4th. It has not been 3 months. Then when I asked for a supervisor I put on hold when guy came back he said he was transferring me to one, and I was then hung up on. Do not use this company!Truthfinder
Date: 09/09/2024
Dear *****,We can confirm that you disputed the charges associated with your TruthFinder account and the payment method used to enroll. We promptly cancelled and disabled this membership, and no additional charges will be applied going forward.For any refund inquiries, please contact your financial institution, as we are unable to provide any additional assistance with respect to your refund concerns.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportTruthfinder
Date: 09/09/2024
Dear *****,We can confirm that you disputed the charges associated with your TruthFinder account and the payment method used to enroll. We promptly cancelled and disabled this membership, and no additional charges will be applied going forward.For any refund inquiries, please contact your financial institution, as we are unable to provide any additional assistance with respect to your refund concerns.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromJake L
Date: 09/05/2024
1 starWaste of time and too expensive. Claims they have a A rating from the better business bureau on their website. False claims!Truthfinder
Date: 09/06/2024
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromLaurie M
Date: 09/04/2024
1 starIt's a scam! You have to pay for each thing you look up! After paying the initial cost!Truthfinder
Date: 09/06/2024
Dear *************************,Please be aware that, upon activating your account, all members are required to provide an electronic signature authorizing TruthFinder to charge your preferred method of payment for the services you select.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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