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Review fromGina O
Date: 11/17/2024
1 starBased on my recent personal experience with TruthFinder's background report service, I found several concerning inaccuracies in my own report that I feel compelled to share:The report contained multiple errors in my personal information, including incorrect current and past addresses, employment details that do not belong to me, and email addresses that are not mine. Most concerning was the inclusion of a correctional facility record that does not belong to me, as I have never had any such history.Additionally, the family/relative connections shown in my report included people who are not my relatives and displayed incorrect relationship statuses.After reviewing my report thoroughly, I found the information to be outdated and inaccurate in several crucial areas. I would encourage anyone using this service to carefully verify any information through official sources.This review is based solely on my personal experience with the service and the accuracy of my own report.
Truthfinder
Date: 11/19/2024
Dear ****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.After a thorough investigation, we were unable to locate an account with the information provided. In order to meet these expectations, we request all applicable information listed below:The first and last name used on the account The email address registered The first 6 and last 4 numbers of the card used The ****** email address or ****** Transaction ID number Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromThe Zamboni P
Date: 11/16/2024
1 starTotal waste of time. They should present you with payment/membership options BEFORE you're even offered to start a search. I saw nowhere on the website where it says anything about having to pay or be charged. And they say "we don't claim to be a free service", well you don't claim not to be either. What an absolute joke.Truthfinder
Date: 11/18/2024
Dear ******,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMario A
Date: 11/15/2024
1 starSite does not allow me to remove my information. Their instructions are bogus.Truthfinder
Date: 11/18/2024
Dear *****,TruthFinders information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use only Thank you for your message. Unfortunately, we were unable to identify a report or validate your identity based on the information provided. If you are able to locate the result corresponding to you on one of the sites, please take a screenshot of that result and email it to us. Also, please provide other email addresses, physical addresses, or phone numbers that you may have used to help validate your identity. That information will only be used to process your *********** may submit this information to our support team at ************************************ request to remove your information from the TruthFinder website, will be applied to the *********** displayed on all people search sites owned by PeopleConnect including TruthFinder.com, ************, ******************** and USSearch.com.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.). Sincerely,TruthFinder SupportReview fromLucy P
Date: 11/12/2024
2 starsNot accurate or recent updated i formation at all. Ive looked for a woman that I know exactly where shes lived for 2 years and Truthfinder still had her at her former address before that and no other records. Ridiculously inaccurate.Truthfinder
Date: 11/13/2024
Dear ****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your ********** further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMA A
Date: 11/11/2024
1 starThis site is a waste of time. It asked me for all the information and then at the end asked me for $30. Like ****. If you wanted money say that before I started looking. Wasted my time loading stuff when I couldve went to something else.Truthfinder
Date: 11/12/2024
Dear Ma Am,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMary L
Date: 11/09/2024
1 starThey are a fraud. Just paid for criminal report on someone sitting in jail on 5 warrants in 2 counties and after paying ***** I was told no criminal or traffic reports are found. This is a total rip off!!!!!Truthfinder
Date: 11/11/2024
Dear ****,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromAshley L
Date: 11/09/2024
1 starWhat a waste of my time you wait to hopefully see your report and you guys are even offer any kind of deal other ***** a month basically I want you to remove my name of your website that is what I was appending to do bc I haven't ever lived in ********, ** or ****** ** so therefore I wanted to see what other information you company was falsely putting out there about me. I FEEL there should be a law against company's like this especially when they don't have the truth about a person it could cause someone a look of grief and turmoil I. There relationship if you are truthful and your company doesn't really have all the correct information. Well thanks for wasting my hime. I bet you go update my information now so this is just wonderful. Again I want my name and information off your website you don't have my permission .Truthfinder
Date: 11/11/2024
Dear ******,TruthFinders information is gathered from many public sources including local county courthouses, census bureaus, and other sources of public information. We do not create or add to the information we obtain. While we cannot remove specific records from a report, we do have the option to remove an entire background report from our site. The information obtained from a report is for personal use ******* suppress your public data on our and our affiliated websites, please navigate to the suppression tool at ************************************************* and select *********** Tools followed by Suppress Your Background Report to initiate the process.If you need additional assistance, please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMonique R
Date: 11/05/2024
1 starI would not recommend this company. I went with them for background checks because I had heard that they were "the best". However, after using people that I knew had records as a test, TruthFinder did not populate any results stating such. It's been a frustrating waste of money.Truthfinder
Date: 11/06/2024
Dear *******,We gather the information in our reports from numerous third-party data providers and publicly available sources and the information from those sources may not always be accurate or complete. As a result, inaccuracies in reports can unfortunately occur from time to time as we explain in our Terms of Use. We therefore encourage you to use a report as a starting point and perform any additional investigation you deem helpful for your purpose.Lastly, we have refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromNu X
Date: 11/01/2024
1 starHORRIBLE!! Signed up for the membership services and cancelled the membership after 2 months. I was continued being charged for an additional 5 months. ******** services refuses to refund 4 of the 5 months I was charged for. SCAM SCAM SCAM!! Stay away!!!!Truthfinder
Date: 11/04/2024
Dear Nu,When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the site.We have cancelled all memberships and refunded this account back to the payment option used to enroll, and no further charges will be incurred. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromTyler R
Date: 10/30/2024
1 starWorst possible setup for a service like this. To wait 15 minutes for the reports to load only to find out that it is outrageously expensive to actually view the report. This is a disgrace.Truthfinder
Date: 10/31/2024
Dear *****,TruthFinder compiles hundreds of millions of available public records from several different data sources. We pay for all of the information we provide. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Service. We do not claim to be a free service. In order to view reports, an active membership is required.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00am - 4:00pm Pacific time (10:00am - 7:00pm Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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