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Average of 476 Customer Reviews
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Review fromFavio O
Date: 03/05/2025
1 starScam with Fake search screens. Then, after wasting your time for over 30 minutes, they hit you with the price for one month service. If they were not a scam, they wouldnt pull this bait and switch. They would tell you the price up front. Totally a complete and utter scam l. Do not waste your time!
Truthfinder
Date: 03/06/2025
Dear ****** Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports. Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.) Sincerely, TruthFinder SupportReview fromMike D
Date: 02/27/2025
1 starThey shove tons of fake loading screens into their product to waste your time, they then stick you with an initially undisclosed bill at the end of it all.l before giving you any of the information. Even if the person's profile is nearly empty, they won't disclose that. I've seen other, more consumer friendly services suddenly start redirecting their traffic to this trash site. They waste your time and overcharge you. There are better alternatives. Don't give these leeches your money.Truthfinder
Date: 02/28/2025
Dear ****, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports. Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.) Sincerely, TruthFinder SupportReview fromChanda T
Date: 02/24/2025
1 starIt says its free, but after waiting on the website to pull a report for 30 minutes, it wanted to charge me almost $30 per month. Scam. False advertising.Truthfinder
Date: 02/25/2025
Dear ******,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from various data sources at a cost in an effort to provide thorough coverage about search subjects. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details, *******************************************, to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time and located at this link:************************************************. Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromShay W
Date: 02/22/2025
1 starAwful. I waited for 30 minutes for a stupid report and it had a truck load of loading bars, just for it to advertise its 30$ a month fee for PUBLIC RECORDS summed up in a dumb little slideshow. It should have specified in the beginning that it wasnt free, instead of wasting my time.Truthfinder
Date: 02/24/2025
Dear ****,Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromRona P
Date: 02/22/2025
1 starCompany has false advertisement. They advertise FREE search but you can only get the info if you pay for it.Truthfinder
Date: 02/24/2025
Dear ****, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports. Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.) Sincerely, TruthFinder SupportReview fromLiz R
Date: 02/20/2025
1 starIts a scam. They circle around with verifying your account over and over without ever coughing the info you pay a small fee for. Its a scam if I ever saw one.Truthfinder
Date: 02/24/2025
Dear ***, Thank you for getting in touch. To be clear, we do not provide our services for free. We compile public record information from a wide range of data sources, in our effort to provide comprehensive coverage concerning a search subject. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports. Fortunately, our goal is to provide our services at a reasonable and budget-friendly cost, ensuring that you can find the information you are looking for promptly. Our company makes sure to clearly provide all billing details to customers before they are able to register for our services. You can easily access information regarding our membership plans and billing in our Terms of Use, available at any time.Please do not hesitate to contact our customer service department at ************** with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.) Sincerely, TruthFinder SupportReview fromRee B
Date: 02/18/2025
1 starWhile doing a search on myself, as a test it ran through all the programs and while "writing" up the report at the financial phase it stated that I had an embarrassing credit history. This site or any other has no business giving its opinion. They know nothing of my circumstances to make a statement.Truthfinder
Date: 02/19/2025
Dear Ree,As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromMo G
Date: 02/15/2025
1 starDo NOT give this company your credit card! They will never STOP charging you. Faulty information and useless data on their site.I signed up for and paid for a 1 month membership, as advertised. I did not approve of or select automatic renewal. I made multiple searches on the site and found the data missing or useless. So was not going to continnue past the month I paid for. Saw a charge come through on my debit card on 2-10-25 (4 days early). Called them immediately and told them I was not renewing and to cancel the charge. They claimed they would reverrse the charge, but 4 days later on 2-14-25 they forced the charge through (according to my bank.) I had to file a dispute with them. NOT Trustworthy!Truthfinder
Date: 02/17/2025
Dear *******, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged. Our billing terms are conspicuously explained on our registration page and in our Terms of Use. Customers are sent a confirmation email for any orders placed on the ******* disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs.We've confirmed that your payment was incorrectly processed and not reversed as it should have been. Thank you for notifying us. We've now canceled all memberships, issued a refund to your original payment method, and ensured that you won't be charged again.Please do not hesitate to contact our customer service department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromHope R
Date: 02/12/2025
1 starMy mother was scammed by this business. Wondered why her account was zero for the debit card I have provided for her to use on expenses for our kids. Looked at her transaction history and the is 5 months of $30 fees to Truthfinder. She couldnt believe it. I have frozen her card. Theres no money on it anyway. Why isnt this company shut down?!?Truthfinder
Date: 02/13/2025
Dear Hope, Consistent with applicable laws, all material terms, including billing details and automatic renewal terms, are clearly disclosed before submitting payment information, and each user is required to check a box separately agreeing to those terms before being charged.Our registration page and our Terms of Use clearly outline the details of our billing terms. Customers also receive a confirmation email for all orders made on the site.We have confirmed cancellation of the membership and refunded the current month's charges back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder SupportReview fromAnthony R
Date: 02/11/2025
1 starTerrible. They didn't even report publicly available info shown by a ****** search. Then they don't allow you to post a negative comment -- it violates their terms of use!Truthfinder
Date: 02/17/2025
Dear *******, As disclosed in our Terms of Use and within our reports, we compile the information in our reports from a variety of third-party data providers and publicly accessible sources, and the information from those sources may not always be accurate or complete. Consequently, discrepancies or inaccuracies in reports may occasionally arise, as outlined in our Terms of Use. We strongly encourage our members to utilize a report as a starting point for their own diligence and conduct any further inquiries they find beneficial for their needs. Although the information in our reports is readily accessible to the public, it requires financial resources to create and sustain a platform that efficiently identifies pertinent information and presents it in user-friendly reports.. We have cancelled all memberships and refunded your account back to the payment method used to enroll, and no further charges will be incurred.Please do not hesitate to contact our customer care department at ************ with any further questions. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time) daily, including weekends. (Holiday hours may vary.)Sincerely,TruthFinder Support
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