Reviews

This profile includes reviews for Oricle Hearing Aids's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Oricle Hearing Aids has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Oricle Hearing Aids

  2400 Kettner Blvd Ste 238 San Diego, CA 92101-1262

• 

  Oricle Hearing Aids

  Tampa, FL 33610

Review Details

• Review fromJohn H

  Date: 02/27/2025

  3 stars
  Several things....the instruction manual is hard to understand. When I put the hearing aides in it sounds like an echo chamber when I talk. When I type on my key board I get a sharp click. Any suggestions???I need to sign off.

  Oricle Hearing Aids

  Date: 03/01/2025

  I want to begin by offering my sincere apologies for the inconvenience and frustration you've encountered with your Oricle Hearing Aids. We regret not meeting your expectations in this instance.

  In regard to the loud echo noises, Id like to provide some clarity. For those new to using hearing aids, its not uncommon to experience echoes or background sounds, particularly as your ears adjust to a broader range of sounds. It may take some time for your brain to adapt to the various environmental noises around you. We suggest starting with shorter sessions in quieter settings (about 1-2 hours per day) and gradually extending the time as you become more accustomed to the aids. Over time, the background noise should lessen, and the hearing aids will begin to feel more natural.

  If you have any additional questions or require further assistance, please don't hesitate to contact us at ********************************************************************************************************.
  

  Thank you for your patience and understanding, and we apologize again for any inconvenience caused.

• Review fromLee D

  Date: 02/27/2025

  1 star
  I think Ive contacted the customer service email many more times than I should have to. I keep getting the same form letter with absolutely no help. The phone number doesnt work and I am very upset. I received my order but do not want to keep it. I have read the return policy and agree to it but cannot get a RMA number which is required for the return. The time is running out to be able to return it according to their policy. This is NOT good customer service at all.

  Oricle Hearing Aids

  Date: 02/28/2025

  
  Thank you for reaching out and bringing your concerns to our attention. We deeply apologize for the inconvenience and frustration youve experienced wit your recent purchased with Oricle Hearing Aids. We understand how upsetting it can be when you feel like your concerns are not being addressed properly, and we sincerely regret that youve had to contact us multiple times without receiving the help you need.

  We want to reassure you that our return policy is completely transparent, and we absolutely accept returns for unused products. We also acknowledge the urgency of your situation, and we are committed to resolving this for you as quickly as possible.

  To that end, we have already sent you an email today containing your RMA number (*******) for your return request. Please check your inbox (and your spam/junk folder, if necessary) for this message. If you require any further assistance or have additional questions, please feel free to respond to that email, and our team will be happy to assist you promptly.

  Once again, we apologize for the frustration this has caused, and we truly appreciate your patience as we work to resolve this matter.

• Review fromNorman Z

  Date: 02/27/2025

  5 stars
  Hearing aid works well. It took a few times to get used to it. I used them first watching/listening to tv. Makes a big difference for me AND my wife...being able to have a lower volume level. (her hearing is extra sensitive)I'll soon start using them in public and being able to hear my grandchildren and soft speakers makes a big difference in my life. **** *******

  Oricle Hearing Aids

  Date: 03/01/2025

  Thank you so much for sharing your wonderful feedback, ****! Were thrilled to hear that the hearing aids are making such a positive difference in your daily life. Its great to know that youve found them helpful while watching TV, and that theyve helped create a more comfortable listening environment for both you and your wife. Were especially happy to hear theyll soon be enhancing your ability to connect with your grandchildren and hear soft-spoken voices in public. Your feedback means the world to us, and were honored to be a part of improving your hearing experience.

  If you ever need any support or have questions in the future, please dont hesitate to reach out. Thank you again, and we wish you all the best on your continued journey with your Oricle Hearing Aids!

• Review fromGreg C

  Date: 02/22/2025

  1 star
  First of all, they advertize for ***** but charge almost double when billed. The left last about an hour or so. The right last about 15 min on a full charge. A rip off. Dont waste your money!

  Oricle Hearing Aids

  Date: 02/28/2025

  First and foremost, we want to sincerely apologize for the confusion and frustration caused by your recent experience with Oricle Hearing Aids. We fully understand how important it is to feel confident and in control of your purchases, and we deeply regret any inconvenience or misunderstanding regarding the charges.

  After reviewing your order, we found that the quantity selected was for the Buy 1 Get 1 promotion, which resulted in a higher total charge. We understand how this may have caused confusion and we regret that this was not clearly communicated during your purchase.

  We want to reassure you that we are committed to resolving this situation to your satisfaction. Our return policy is transparent, and we do accept returns for unused products. If you choose to return the hearing aids, please feel free to reach out to our customer service team, and we will be more than happy to assist you through the return process.

  Again, we apologize for the inconvenience youve experienced. Your feedback is valuable, and we will continue working to improve our products and services. If you have any further questions or concerns, please dont hesitate to contact us at ********************************************************************************************************.
  

  Thank you for your understanding.

• Review fromCarol B

  Date: 02/22/2025

  1 star
  If I could leave a zero I would. From the day I received them, I wrote immediately to get a refund. I am now 4 emails, a telephone call that says they are not answering and a chat that got logged off. These are horrible. Unless you dont mind red and blur handing out of your ears., it says on their website they are discreet. There is NOTHING discreet about them. How they work, I dont know. I never put them in because I immediately knew they were not for me. Their customers service, or lack of, is literally the worst. They even suggested I give them as a gift but did not give me an RMA number. They give you a certain amount of days to get them back, plus the shipping. I dont mind the shipping, I understand but its clear they are going to run the days out. Do not purchase from them, they do not respond and they are awful.

  Oricle Hearing Aids

  Date: 02/23/2025

  
  We sincerely apologize for the frustration youve experienced with both our product and customer service. We understand your disappointment, and we deeply regret that your experience has been less than satisfactory.

  We want to assure you that we take all customer concerns seriously, and we are committed to providing a positive resolution. Regarding your return, we did send an email on 02/22/2025 detailing our return policy, which includes instructions on how to proceed with the return process. We kindly ask that you respond to that email so we can assist you further and provide you with the necessary RMA number to complete your return.
  

  We genuinely value your feedback and are truly sorry for the inconvenience this has caused. Please rest assured that we will work diligently to resolve this matter and ensure the return process is as smooth as possible.

  Thank you for your patience, and we look forward to hearing from you soon.
  

• Review fromLINDEL T

  Date: 02/19/2025

  1 star
  They have NO customer support. There customer serviced phone number "is not taking calls" and emails to support are ignored. So much for "satisfaction guaranteed" "no questions asked return"

  Oricle Hearing Aids

  Date: 02/20/2025

  We sincerely apologize for the frustration and inconvenience youve experienced. Your satisfaction is extremely important to us, and we regret that your experience has not met the high standards we aim to uphold.
  We want to assure you that honoring our "no questions asked return" policy is a top priority, and we are deeply sorry if there has been any delay in processing your refund. Our team strives to provide prompt and effective customer support, and we regret any difficulty youve had in reaching us via email or phone.
  To resolve this matter as quickly as possible, we kindly ask you to provide us with your order details (order number, email used for the purchase, and any previous communication with our team). We will immediately review your case and work towards a resolution, whether that means processing your refund or ensuring any concerns with your order are fully addressed.
  We truly appreciate your patience and understanding. Your feedback is invaluable to us, and we are committed to making this right. Please reach out at your earliest convenience so we can assist you further.

  LINDEL T

  Date: 02/26/2025

  I have done as requested, and again am waiting. I will be delighted to change my review when I receive a return authorization and refund.

• Review fromJanet P

  Date: 02/16/2025

  3 stars
  They don't seen to hold the charge all day. At first. Things are very clear and loud and then as day goes on I'm adjusting then trying hto see what's going on

  Oricle Hearing Aids

  Date: 02/18/2025

  Thank you for reaching out and sharing your experience with your recent purchase of Oricle Hearing Aid.
  
  We also want to address a potential issue that could be causing the difficulty you're experiencing with the hearing aids. One common reason for malfunctioning or lack of response is that the battery may be depleted. If this is the case, please try charging your hearing aids for a couple of hours. They should be fully charged within that time, and giving them a little more time to power up may resolve the issue. 
  
  Additionally, here are some other tips to ensure proper charging:

  - **Incorrect Placement:** Please make sure the hearing aids are placed correctly in the charging case, with the left (L) hearing aid in the left (L) charging slot and the right (R) hearing aid in the right (R) charging slot.
  

  - **Unpowered Adapter:** If the charging case itself isnt powering up, please confirm that the adapter is properly plugged in and receiving power. If everything seems in order, you might want to try unplugging the charging cable and replugging it in to ensure it's securely connected.
  

  - **Charging Cable Issues:** If the charging cable seems to be malfunctioning, please try using another compatible cable to rule out any issues with the cable itself.
  
  We hope this resolves your concerns, but if you have any further questions or need additional assistance, please dont hesitate to reach out. We appreciate your understanding and thank you for giving us the opportunity to address the situation.

  
  

• Review fromMary Ann C

  Date: 02/14/2025

  5 stars
  Bought this for my husband to quietly watch television...it works! The volume is way down from where it was and I do not have to talk loud to him for him to hear me. He wears it and seems to like it.

  Oricle Hearing Aids

  Date: 02/15/2025

  Thank you so much for your wonderful feedback! Were thrilled to hear that the Oracle Hearing Aids have made such a positive impact for your husband, allowing him to enjoy television at a quieter volume while still being able to hear you clearly. It's great to know hes finding them comfortable and effective. We appreciate your support and are grateful for your trust in our product! If you ever need anything else, dont hesitate to reach out.

• Review fromRONALD B

  Date: 02/13/2025

  4 stars
  good hard to fit in need help some,,sending back pro unit

  Oricle Hearing Aids

  Date: 02/16/2025

  First and foremost, I want to sincerely apologize for the inconvenience you experienced with the Oricle Hearing Aid. 
  
  We also want to address the issue with the size of the hearing aids. Oricle Hearing Aids come with three different sizes of ear domes to ensure a better fit, and we recommend trying the other sizes to see if they may provide a more comfortable experience. Its common for users to initially struggle with the fit, and adjusting to the right size can often improve comfort and performance.

  We also want to reassure you that our return policy is completely transparent and we are more than happy to assist you through that process if you decide to move forward with a return.
  
  If you have any further questions or concerns, please dont hesitate to reach out to us via email at ********************************************************************************************************.
  
  Thank you for your patience and understanding.

• Review fromJohn B

  Date: 02/11/2025

  4 stars
  The hearing aids didn't help me and I need to return them. Oricle refunded my purchase. I am happy.

  Oricle Hearing Aids

  Date: 02/15/2025

  We sincerely apologize that the Oricle Hearing Aids didnt meet your expectations. We understand how important it is to find the right solution, and were glad that we were able to process your refund promptly. We are committed to transparency, and our return policy is clearly outlined on our website to ensure that our customers have a smooth and clear experience.

  We would also like to address the concern about the hearing aids themselves. Oricle Hearing Aid come with a volume control that can be adjusted to your preference for optimal sound. If the hearing aids do not seem to be functioning as expected, we encourage you to adjust the volume settings to find a comfortable level. Sometimes, small adjustments can make a significant difference in the hearing experience.

  If you have any further questions or need assistance with the return process, please dont hesitate to reach out to us directly at ********************************************************* We are here to help and support you.

  Thank you for your understanding!