Reviews

This profile includes reviews for Oricle Hearing Aids's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Oricle Hearing Aids has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Oricle Hearing Aids

  2400 Kettner Blvd Ste 238 San Diego, CA 92101-1262

• 

  Oricle Hearing Aids

  Tampa, FL 33610

Review Details

• Review fromTeresa L

  Date: 03/19/2025

  1 star
  I would leave zero stars if I could. I purchased the upgraded hearing aids . However my hearing problem is more serious than these hearing aids could resolve so I want to return them. Their return policy states you need a return authorization and they will send you a refund if returned within 45 days with no questions asked. Some websites state 60 days to return. I have asked for a return authorization 11 times and still have not received a response. $177 is not pocket change! A total RIP OFF, DON'T WASTE YOUR MONEY!!!

  Oricle Hearing Aids

  Date: 03/23/2025

  Thank you for sharing your feedback. We are truly sorry to hear about your experience, and we genuinely understand your frustration. Our goal is always to provide quality service and support, and we regret that we did not meet your expectations in this instance.

  Regarding your return request, we did respond to your inquiry multiple times, including our last email sent on February 25, 2025. In that message, we asked for your confirmation to proceed with the return process and for any additional information required to move forward. However, we have not received a response from you since then.

  To help resolve this matter promptly, please respond to our last email, and we will gladly issue you the Return Merchandise Authorization (RMA) number so that you can complete your return within the stated timeframe.
  

  Again, we apologize for the inconvenience and appreciate your understanding. We are committed to ensuring this issue is resolved to your satisfaction.

  Teresa L

  Date: 03/28/2025

  Unfortunately, I do not agree with you. Your companys lack of communication is evident. I sent 12 emails requesting an ***. Of those 12 emails there was 1 response asking for the reason for return, which I responded with the reason for the 2nd time. Two of your responses were exactly the same boiler plate message highlighting several benefits of keeping hearing aids and if not for me I could give it to someone else. In your email of 2/25/25, you stated that a refund would be made if hearing aids were returned within 30 days of delivery. It seems to me that you waited until the 30 days had passed so that you can refuse a return for refund. I did reply on 2/25/25 email asking for an RMA. That was my 11th request. My last request for *** was 3/19/25. Here are the dates of my emails:1/13/25, 1/15/25, 1/25/25, 1/30/25, 2/2/25, 2/3/25, 2/7/25, 2/17/25, 2/19/25, 2/24/25, 2/25/25, 3/19/25. If you like I can provide further detailed email information.For the 12th time, can I please have an RMA!

• Review fromDale M

  Date: 03/16/2025

  5 stars
  Hearing aids passed my expectations. Went to Miracle Ear and tried out their best hearings aids and the ones I got from Oricle compare well to Miracle Ears $8500 hearing aids. I got the Pro model and am more than happy.

  Oricle Hearing Aids

  Date: 03/18/2025

  Thank you so much for sharing your positive experience with the Oricle Hearing Aids! We are thrilled to hear that our Pro model has exceeded your expectations and that it compares so favorably to Miracle Ears $8500 hearing aids. Its wonderful to know that youre happy with your purchase and that youve found a solution that works well for you.

  At Oricle Hearing, we are committed to providing high-quality products that offer excellent value, and its rewarding to hear that we have succeeded in meeting your hearing needs. We appreciate your feedback and are so glad that the Pro model has made such a positive difference for you.

  If you ever have any questions or need further assistance, please dont hesitate to reach out. Were here to help!

  Thank you again for your trust in Oracle Hearing Aids.

• Review fromKaren W

  Date: 03/14/2025

  5 stars
  H aving to learn how to regulat e..but getting there9

  Oricle Hearing Aids

  Date: 03/18/2025

  Thank you for sharing your feedback regarding the Oricle Hearing Aid. We truly appreciate your positive comments and are thrilled to hear that youre making progress in adjusting to the product. We understand that learning to regulate a new device can take time, and we are pleased that you are on your way to getting there.

  Your satisfaction is our top priority, and its always wonderful to hear when our customers are experiencing positive results. Should you need further assistance with the Oricle Hearing Aid or have any questions moving forward, please dont hesitate to reach out. We are committed to supporting you throughout your journey to better hearing.

  Thank you once again for your trust in our product.

• Review fromRuth M

  Date: 03/14/2025

  1 star
  I ordered Oricle Hearing Aids for my mother who is 90 years old. I requested information for a return of items because she was not pleased with the product. They have not responded to my emails except to stop sending and charging my credit card for monthly replacement tips. They give you 45 days to test their product. No word from them about the return address. If you call a number on merchandise it states its corporate office and hangs up. They have ignored me to reach 45 days deadline on March 15. What can I do?

  Oricle Hearing Aids

  Date: 03/18/2025

  First and foremost, we sincerely apologize for the inconvenience and frustration you've experienced with your Oricle Hearing Aids order. We completely understand how important it is to address these concerns, especially for your mothers hearing needs, and we deeply regret any confusion or delays in our communication.

  Please know that we take your concerns very seriously. On 02/25/2025, we responded to your email offering assistance on how to properly use the hearing aid, but we did not receive a response from your end. Regardless, we have already processed your return request, and an RMA (Return Merchandise Authorization) number has been sent to your email today for your convenience. You can now proceed with the return using the details provided.

  Additionally, we have canceled the subscription for the monthly replacement tips, and you will not be charged again in the future.
  

  We truly regret the delays in communication, and we are committed to resolving this matter as swiftly as possible. If you have any further questions or need additional assistance, please feel free to reach out to us directly. We value your feedback and appreciate your patience.
  

  If you have any further questions or need additional assistance, please dont hesitate to reach out. We appreciate your understanding and thank you for giving us the opportunity to address the situation.
  

• Review fromDonna W

  Date: 03/12/2025

  1 star
  Purchase this hearing aid, emailed them 3 times to cancel and stop sending ear tips. One unit did not fit my husbands ear and kept falling out. We asked to replace it-NO RESPONSE. More frustrating is the lack of communication of this company. They refer to send inquiries via email; but they DO NOT REPOND! *************. Not in junk mail either.

  Oricle Hearing Aids

  Date: 03/14/2025

  We sincerely apologize for the frustration and inconvenience youve experienced. We understand how important clear communication and prompt responses are, and we are truly sorry that your experience did not meet those expectations. We appreciate you bringing this to our attention, and we want to assure you that we take your concerns seriously.
  

  An email was sent to you today regarding your inquiry, and we are committed to addressing your concerns as quickly as possible. Please check your inbox for our response, and feel free to follow up with any additional questions or issues you may have.
  

  Once again, we apologize for the lack of communication, and we are working hard to improve our customer service to ensure this does not happen again. Thank you for your patience, and we hope to resolve this to your satisfaction.

• Review fromChristine J

  Date: 03/11/2025

  5 stars
  They look just like the hearing aids I paid $5,000 in 2017. Didn't have the little tip cover as they were custom. I have been using them for 3 days, all day, and recharging night. The fit is good, wish I could leave off the cap, but I didn't see that as an option. They fit great, not as far in my ear as the custom, but to look at me face forward you can't see that I wear them. Love the charging at night...they charge, I sleep! Better than batteries as I never knew when one would go out. The ability to adjust the sound and the location, ie noisy, crowded vs quiet room is wonderful! Wore them bowling, changed noise setting and I could hear my teammates!!! Love these hearing aids! I ordered on line took a chance and am completely satisfied!

  Oricle Hearing Aids

  Date: 03/14/2025

  Thank you so much for your thoughtful and detailed feedback!

  Were thrilled to hear that youre enjoying your new Oricle Hearing Aids and that theyve made such a positive impact on your daily life. Its great to know that the fit works well for you and that the charging system has been a game changer, offering more convenience than traditional batteries. We also love that the ability to adjust sound settings to different environments, like the bowling alley, has made such a difference for you! Your satisfaction is our top priority, and were so happy you took a chance on us.

  Thank you for sharing your experience, and were here for any future questions or support you may need.

  Oricle Hearing Aids

  Date: 03/14/2025

  Thank you so much for your thoughtful and detailed feedback!

  Were thrilled to hear that youre enjoying your new Oricle Hearing Aids and that theyve made such a positive impact on your daily life. Its great to know that the fit works well for you and that the charging system has been a game changer, offering more convenience than traditional batteries. We also love that the ability to adjust sound settings to different environments, like the bowling alley, has made such a difference for you! Your satisfaction is our top priority, and were so happy you took a chance on us.

  Thank you for sharing your experience, and were here for any future questions or support you may need.

• Review fromDorcas M

  Date: 03/11/2025

  2 stars
  I am not sure about them as had trouble getting them to work and once I did I didn't notice any difference than without them. If they don't get better I will try to return them but from the reviews about that it is a difficult process.

  Oricle Hearing Aids

  Date: 03/14/2025

  First and foremost, I want to sincerely apologize for the inconvenience youve experienced with your Oricle Hearing Aids. We regret that we did not meet your expectations in this case.
  
  We would also like to address the concern about the hearing aids themselves. Oricle Hearing Aid come with a volume control that can be adjusted to your preference for optimal sound. If the hearing aids do not seem to be functioning as expected, we encourage you to adjust the volume settings to find a comfortable level. Sometimes, small adjustments can make a significant difference in the hearing experience.
  
  We also want to reassure you that our return policy is completely transparent. We accept returns for unused / used products, and we are more than happy to assist you through that process if you decide to move forward with a return.
  
  If you have any further questions or concerns, please feel free to contact us at ********************************************************* and we will do our best to assist you promptly.
  
  Thank you for your understanding, and once again, we apologize for the inconvenience caused.
  
  

• Review fromNorma P

  Date: 03/10/2025

  5 stars
  The are great but I wish the inserts were a little smaller.

  Oricle Hearing Aids

  Date: 03/14/2025

  Thank you so much for your 5-star rating! We truly appreciate your support and are delighted to know that you are satisfied with your purchase. We value your feedback and are always here to assist you if you ever have any questions or need help.

  Your satisfaction is our priority, and were grateful for the opportunity to serve you. Thank you again!

• Review fromDale P

  Date: 03/09/2025

  5 stars
  This is the best hearing aid! It's even better than the $1500.00 pair that I own! I can hear so much better. I never knew what I was missing.

  Oricle Hearing Aids

  Date: 03/14/2025

  Thank you so much for your amazing feedback!

  Were thrilled to hear that youre enjoying your new Oricle Hearing Aid and that its exceeding your expectations, especially compared to your previous pair. Its great to know that its helping you hear better and that youre discovering new sounds you hadnt been able to enjoy before.

  Your satisfaction means the world to us, and were grateful for the opportunity to provide a product thats making such a positive difference in your life. If you ever have any questions or need assistance, dont hesitate to reach out. Thank you again for sharing your experience!

• Review fromMarcia M

  Date: 03/08/2025

  1 star
  Purchased hearing aids knowing says 30 day money back if not satisfied. No one answers phone, says to email. Have sent 3 emails. No response, are they waiting til 30 days are past? Should not be allowed to post a number to call that says email us and then emails are not answered! Every time I sent an email asking for the *** number I gat an email selling something else. They said they wont accept the hearing aids without the *** number on it, but they wont send the number.

  Oricle Hearing Aids

  Date: 03/10/2025

  
  Thank you for reaching out and sharing your experience with your recent purchase of Oricle Hearing Aid . We sincerely apologize for the frustration and inconvenience you have encountered in trying to return your hearing aids. We understand how important it is to receive timely assistance, and we deeply regret that our communication did not meet your expectations. This is certainly not the experience we aim to provide our customers, and we appreciate your patience as we work to resolve this.

  We would like to inform you that we have processed your return request, and the *** number was sent to your email today. You should be able to use this number to return the Oricle Hearing Aid.

  If you have any further questions or concerns, please dont hesitate to reach out to us again. We value your feedback and thank you for giving us the opportunity to address this matter.