Business Profile

Searchers of Records

Peoplefinders.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

This profile includes complaints for Peoplefinders.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

249 total complaints in the last 3 years.
110 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:12/31/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Weve requested PeopleFinders.com to remove and stop publicly publishing our personal information on numerous occasions with no luck. They dont seem to reply to support requests. Mine and my minor sons information is appearing on their website with our home address and names. We are hoping to get our personal information deleted from your databases. The opt-out form listed on their website does not allow opt-outs for Reverse Address searches. Our names do not appear under Name Searches, only Reverse address.
Business Response
Date: 01/05/2024
Hello,

We have submitted a request to remove your listing. Please allow ***** hours for this to **************.

Make sure you clear your browser cache and initiate a new search when verifying removal.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 01/09/2024
I am rejecting this response because:
Hi there,
Thanks for your response.
It seems the page is still appearing after the allotted 72 hours. I have cleared my browser cookies/cache and re-searched the address. The information is still showing up.

Business Response
Date: 01/11/2024
Hello,

We apologize for any inconvenience. Please provide the *** where the listing can be found.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Business Response
Date: 01/11/2024
Hello,

We apologize for any inconvenience. Please provide the *** where the listing can be found.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 01/11/2024
I am rejecting this response because:

***********************************************************************************************************************

Business Response
Date: 01/17/2024
Hello,

Thank you for the opportunity to resolve your concerns regarding your public profile appearing on PeopleFinders.com. Unfortunately, we do not have the capability to remove address listings, as these listings are aggregated through property records that are required to be available to the public. Everyone in ***************** has the right to request property records if available on a specific individual. We can only assist in removing your information available through a People Search. This would include your name, phone number, age and address removed through that specific search. However, your information would still be available through the address search if you do own a property and an individual searches for that specific address. We apologize we could not be of more help in this matter.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer Answer
Date: 01/25/2024
I am rejecting this response because: Thank you for reaching out once more. You are correct in that property records are public records, however, it is false that PeopleFinders.com has my permission to collect, store, share, and sell this information for profit after the property owner (being me) has requested their information be removed from your private databases. Property records are available to anybody who requests them. Usually through the county records office/county clerk. However, as a private company (corporation) you are required to remove this information upon request from an individual under which you were not granted permission to collect and/or share this information. PeopleFinders.com lists phone numbers next to property records. Cell phone numbers are automatically unlisted and private. Landlines are public. My primary residence is in *********. My secondary residence is in **********. This affords my family further rights regarding data held by private companies that is not legally required to be kept. The reason we take this issue seriously is because we have suffered from identity theft issues in the past, so having our information out there is not ideal. If Police Reports and ************* Dispute information is needed to verify this, please let me know. Our next step will be filing complaints with both the ********** and ********* Attorney Generals Offices. As well as FTC & FCC complaints. Thanks again.
Initial Complaint
Date:12/23/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Opt out instructions do not work. Permanently remove ALL information posted on your website.
Business Response
Date: 12/28/2023
Hello,

We apologize for any inconvenience. We were unable to find the listing you are referring to with the information provided. Please provide the *** where the listing can be found.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:12/23/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I didnt authorize an ongoing charge of $24.95. They owe me for 4 months.
Business Response
Date: 12/28/2023
Hello,

Your account has been permanently closed. We have found that you have already contacted your bank or ******************* and filed a dispute. Often, due to the dispute, you are given a conditional refund by your bank; therefore we cannot offer you a refund. Please allow time for your financial institution to review the charges for validity. Usually this process will take a few billing cycles and they will notify you of the outcome via mail. You will now need to follow their policies and procedures regarding these charges.

If you have any questions or need further assistance, please call our ************* Team.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders *************
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:12/21/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I subscribed to peoplefinders servcie on November 26th. The subscription was for $0.95. As it was reasonable and minimal I was ok paying them. I had to provide my credit card information in tehir site for automatic payment for the subscription. Least did I know that they were a fraud and would charge their subscribers exorbitant amount without the subscriber's consent. In addition to the $0.95 that they charged me on 11/26/2023, they charged me the below 2 amounts in a matter of 7 days, to my credit card without my consent. I do not even know what they charged me these 2 amount for. I need these 2 transactions reimbursed. $24.95 on 11/29/2023 $14.95 on 12/03/2023.My membership is in my email account ******************************** Please help me get my money back.I am attaching herewith the credit crad transactions that I am charged by the company, and the screen print of my account information.
Business Response
Date: 12/22/2023
Hello,

At the time of purchase you chose to receive a discounted price for signing up for a 3 day trial to our Basic Monthly Membership and a 7 day trial to our Rewards Monthly Membership. You had the option to cancel these membership trials at any time on the website, via email, or with a representative over the phone. We have received your cancellation after the trials have ended which is why you were billed $24.95 for the Basic Membership and $14.95 for our Rewards Membership. As a courtesy, we have issued you a refund for the most recent charge of $14.95.

Please review the Terms of Service that you agreed to at the time of purchase for more information about refunds or other policies.
**********************************************

Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 12/22/2023
I am rejecting this response because: why did you guys charge me $24.95. That's too much charge. And This price of yours was never disclosed to me during subscription. I need this money as well. If you need you cna keep the $0.95 of the $24.95, and return me $24.
Business Response
Date: 12/28/2023
Hello,

We have received your request and as a courtesy also issued you a refund for $24.95 that was billed to you on 11/29/2023. This amount will be shown on your credit card statement within 2-5 business days.

Please review our Terms of Service for more information about refunds or other policies.
**********************************************

If you have any questions or need further assistance, please reply to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

Customer Answer
Date: 12/28/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. Thanks.
Initial Complaint
Date:12/19/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Had a number that kept spamming me. I went to look it up using people finders. It was 95 cents for one lookup and no other charges if you canceled them within 3 days I believe. After I found out that there was no information on the number I instantly canceled my subscription but was still charged another $5. So $5.95 for one lookup. I know it's only $5 but it's mine and I like to be reimbursed being that they took it out of my account without my knowledge thank you
Business Response
Date: 12/21/2023
Hello,

Our records indicate that you were billed $1.95 for a single background report on 04/29/2023. We show no additional billing on your account created under email ***********************.

However, we did locate an additional account under email ******************* that was charged $0.95 for a 3 day trial to our Basic Membership Trial on 12/18/2023. You then accepted the upgrade to our for an additional $5.00 that gave you a 30 day trial to our Premium Membership.

If you have any questions or need further assistance with your PeopleFinders account, please call our ************* Team.

Thank you for contacting PeopleFinders.com.
Best regards,
PeopleFinders *************
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:12/11/2023
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
PeopleFinders.com / PeopleFinders, LLC / PeopleFindersDaaS is publishing and selling my personal information online.I wish to have my personal information opt-** out of sale and delet** from all their databases. I have fil** requests with them directly but they have fail** to opt-out / delete my PII.I have provid** details of my PII that should be opt**-out / delet** in the supporting documents.
Business Response
Date: 12/14/2023
Hello,

We have submitted a request to remove your listing. Please allow ***** hours for this to **************.

Make sure you clear your browser cache and initiate a new search when verifying removal.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 12/18/2023
I am rejecting this response because:

The record requested for removal is still being published.
Business Response
Date: 12/20/2023
Hello,

Please provide the *** where the listing can be found.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 12/20/2023
I am rejecting this response because:
Requested information was already provided in initial complaint message as an attachment. Providing URL again here: ************************************************************************************************************
et=via%20paseo&landing=address

Business Response
Date: 12/21/2023
Hello,

Thank you for the opportunity to resolve your concerns regarding your public profile appearing on PeopleFinders.com. Unfortunately, we do not have the capability to remove address listings, as these listings are aggregated through property records that are required to be available to the public. Everyone in ***************** has the right to request property records if available on a specific individual. We can only assist in removing your information available through a People Search. This would include your name, phone number, age and address removed through that specific search. However, your information would still be available through the address search if you do own a property and an individual searches for that specific address. We apologize we could not be of more help in this matter.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Customer Answer
Date: 12/21/2023
I am rejecting this response because:

Please see: **************************************************

"**************** law prohibits the publishing of identifying information like a homeowner's name online without written permission from the owner."
Please remove the requested record as you do not have permission to publish it in violation of ********** law.
Initial Complaint
Date:12/01/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 12/1/2023 I had money removed from my bank account when I only paid for one report. I did not pay monthly and they signed me up without my consent! This is ridiculous! They didn't email me before charging my card and I did not sign up for monthly payment or any sort of membership! Horrible! I demand my money back! This is fraud!!!
Business Response
Date: 12/14/2023
Hello,

Our records indicate that you were assisted with this matter by phone on 12/01/2023. Our ************* Team assisted you with canceling your membership and issued you a courtesy refund of $24.95.

If you have any questions or need further assistance, please respond to this email.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders *************
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:11/22/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Peoples finder charge me 95 cent to lookup a phone number and said to cancel subscription if you dont need the service which I did cancel the same day. After cancellation I still keep getting charged 24,95 I would appreciate if the company stop using my payment method without permission to do so its not a good business practice
Business Response
Date: 11/29/2023
Hello,

We have received your request and cancelled the automatic renewal of your membership and issued a refund in the amount of $24.95. Please allow 5 business days for this refund to post to your account.

If you have any questions or need further assistance with your PeopleFinders account, please call our ************* Team.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders *************
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:11/17/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This company fraudulantly enrolled me in their lifetime membership where you can only receive 10 reports a month for *****. I did not want this and you cannot find this type of a membership anyplace on their website. They sent me an email sharing the following memberships:Free Account/No Active Membership This means you have a username and password with us, but do not have a membership. You are able to run searches, but will only see basic information and will be prompted to purchase to unlock more information. Basic Membership This membership includes up to 150 of a combination of the following searches People Search Reverse Phone Lookup Property search You will be able to see contact information, relatives, and associates. If you want access to more detailed information, such as criminals records, you will need to purchase a single background report, or upgrade to a Premium Membership. Rewards Membership add-on Our Rewards Membership allows you to receive:$1 Reports for the following: Background Check, Criminal Records, Public Records, Reverse Phone and Property Records.PeopleFinders ************** on movies, meals, amusement parks and more)Assisted Searches Free Monthly Background Check on yourself Premium Membership The Premium Membership includes 400 searches and 100 background reports per month, and includes detailed background information, like criminal records, business records, bankruptcy judgements, and more.I am somehow enrolled in All Access Lifetime Membership which only allows 10 reports a month. However this membership is NOT on their website. When I told the person this on the phone, he said he cannot control what the website does. He also would not change the membership nor refund my money. He said I could create a second account! Why would I want to do this? This is fraudulant or a bait and switch situation. I want my money refunded asap from this company.
Business Response
Date: 11/20/2023
Hello,

We have received your request and cancelled the automatic renewal of your membership and issued a refund in the amount of $69.95. Please allow 5 business days for this refund to post to your account.

If you have any questions or need further assistance with your PeopleFinders account, please call our ************* Team.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders *************
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Initial Complaint
Date:11/14/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Now that I see what I have been charged for never using the site m, only in the trial week, I want all the money back excep the initial charge in August. How can deducting this much money from an account be legal? I never approved these charges and they state that the charge is $***** per month if you sign up. The only thing they ever did was take my money:: August 3 $*****, Aug 7, $*****, Sept 3 $*****, Sept 6 *****, Oct 2, *****, Nov 1 *****, Nov 5 $*****. I have called several times, no one ever picked up, I have emailed them a number a times, no reply. I have not been given access to my account. It's as if I don't exist except for my money the take out.
Business Response
Date: 11/20/2023
Hello,

We have received your request and cancelled the automatic renewal of your membership and issued one courtesy refund in the amount of $24.95 and one courtesy refund in the amount of $14.95. Please allow 5 business days for this refund to post to your account.

You will need to contact your bank or financial institution for any further disputes.
Thank you for contacting PeopleFinders.com.

Best regards,
PeopleFinders Customer Care
*****************************************************************
**************
Mon-Fri 7:00AM-6:00PM (PST)
Sat-*****:00AM-3:30PM (PST)

PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a ************************* (CRA) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

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Customer Answer

Business Response

Customer Answer

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Complaint statuses

Business Response

Complaint statuses

Business Response

Complaint statuses

Business Response

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