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Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,976 Customer Reviews
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Review fromBrandi E
Date: 02/09/2025
4 starsI received emails with help promptly and always got a response when I replied to the emails.They continued to help until the *** *** was resolved.
Blackhawk Network Holdings, Inc.
Date: 02/12/2025
Dear ******,Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team provided prompt and consistent support, ensuring your issue was resolved to your satisfaction. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromTrudy P A
Date: 02/09/2025
5 starsYes I had a very good and positive experience with the Co, Blackhawk Network
They treated me very well and understood my need,
the person who took care of me was very courteous and kind,
I really appreciated that,
Thank youBlackhawk Network Holdings, Inc.
Date: 02/12/2025
Dear *****,Thank you for sharing your positive experience with Blackhawk Network. We are delighted to hear that our team was able to meet your needs with courtesy and kindness. Your appreciation means a great deal to us, and we are pleased that our service left such a positive impression. Should you require any further assistance in the future, please do not hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromSally V
Date: 02/09/2025
5 starsHad a problem reinstating card balance. **************** resolved issue quicklyBlackhawk Network Holdings, Inc.
Date: 02/11/2025
Hello *****,Thank you for your wonderful review! We're glad to hear that our customer service team was able to quickly resolve the issue with your card balance. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you ever need further assistance, please don't hesitate to reach out.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromShireen S
Date: 02/09/2025
5 starsExcellent costumer service knowledgeable understanding and helped form the first callBlackhawk Network Holdings, Inc.
Date: 02/11/2025
Hello *******,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our customer service team. Providing knowledgeable, understanding, and helpful support from the very first call is our top priority, and we truly appreciate your kind words. If you ever need assistance in the future, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLaurie B
Date: 02/09/2025
5 starsEven though I called after hours on someone did call me back within an hour of my phone call and was able to solve my problem. The phone call went very well.Blackhawk Network Holdings, Inc.
Date: 02/11/2025
Hello ******,Thank you for your kind words! We're delighted to hear that our team was able to promptly return your call and resolve your issue efficiently. Providing excellent customer support is our priority, and we appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromShiketa W
Date: 02/09/2025
2 starsN/A I really don't know no comment ok thanks you anywayBlackhawk Network Holdings, Inc.
Date: 05/27/2025
Hello *******,Thank you for your review. We're sorry to hear that you had a less-than-satisfactory experience, even if the details weren't provided. Our team is committed to ensuring a positive customer experience and will be reaching out to you directly to see how we can help. We appreciate you taking the time to share your feedback.Regards,******* *.Customer Service Team ****************************Review fromDana Y
Date: 02/08/2025
2 starsI was not happy when I contacted the resolution center to report unauthorized use of my account . I was reminded that fraud is illegal and carries a fine or jail sentence. I found this insulting and very unprofessional! I only received half the amount of money back that was from unauthorized activity . I figured with a three month investigation process... It would have been CLEAR that several transactions were not made by me or from my i.p address . I NEVER authorized ANYONE access to MY account . Otherwise customer service was good and helped to the best of there ability.Blackhawk Network Holdings, Inc.
Date: 02/11/2025
Hello ****,We're sorry to hear about your experience and understand how frustrating this situation must be. We appreciate your patience throughout the investigation process and take your concerns seriously. Our team will be reaching out to you directly to review your case further and work toward a resolution. Thank you for sharing your feedbackwe value the opportunity to assist you.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromChristian S
Date: 02/08/2025
5 starsCard issuance and setup via the link sent through email was a breeze. I had an issue where I had to get my email corrected and they were able to resolve. Updates were timely during the process. Overall good !Blackhawk Network Holdings, Inc.
Date: 02/11/2025
Hello *********,Thank you for your kind words! We're delighted to hear that our team was able to promptly return your call and resolve your issue efficiently. Providing excellent customer support is our priority, and we appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTina H
Date: 02/08/2025
5 stars**************** was very professional and quick at solving my issuesBlackhawk Network Holdings, Inc.
Date: 02/12/2025
Hello ****,Thank you for your wonderful review! We're delighted to hear that our customer service team was able to assist you quickly and professionally. Providing excellent support is our top priority, and your kind words mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. We truly appreciate your feedback and your support!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJean S
Date: 02/07/2025
1 starDont have anything to do with this they are not take care of their customersBlackhawk Network Holdings, Inc.
Date: 02/12/2025
Hello ****,We're sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent customer support is important to us, and we want to make things right. Our team will be reaching out to you directly to understand your concerns and work toward a resolution.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************
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