Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,977 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDossie M
Date: 02/14/2025
5 starsExcellent customer service. The representative was very intentive. Walked me through all my options very good and handling the situation.
Blackhawk Network Holdings, Inc.
Date: 02/18/2025
Hello ******,Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received excellent customer service and that our representative was able to guide you through all your options with care. We always aim to provide attentive and helpful support, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSteven M
Date: 02/14/2025
5 starsTechnicians were timely, efficient, knowledgeable , and great to work with.Blackhawk Network Holdings, Inc.
Date: 02/19/2025
Hello ******,Thank you for your wonderful review! We're delighted to hear that our team provided you with timely, efficient, and knowledgeable service. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJoao N
Date: 02/14/2025
4 starsFast and good service. They solved mu issue fast *** completelyBlackhawk Network Holdings, Inc.
Date: 02/18/2025
Hello ****,Thank you for sharing your feedback! We're thrilled to hear that our team was able to resolve your issue quickly and to your satisfaction. We're committed to providing efficient and helpful service, and we truly appreciate your kind words. If you need anything else, don't hesitate to reach out!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromKelli V
Date: 02/12/2025
4 starsI had to call customer service, but everything was taking care of within two minutes. No complaints.Blackhawk Network Holdings, Inc.
Date: 02/14/2025
Hello *****,Thank you for sharing your experience! We're glad to hear that our customer service team was able to assist you quickly and efficiently. Your feedback is truly appreciated, and we're always here if you need any further assistance.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromGina N
Date: 02/12/2025
5 starsI had a great experience with the service provided by the rep. I didn’t realize my card had expired, less than a week prior. However, the rep was able to reinstate my card and a virtual replacement card was sent to me, within the quoted timeframe. The rep was very patient, polite, knowledgeable, and a pleasure to work with. Communication is *********, and Blackhawk Network does this well!Blackhawk Network Holdings, Inc.
Date: 02/26/2025
Hello ****,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our representative was able to assist you promptly and effectively, especially with your card reinstatement. It's wonderful to know that the communication was clear and that you felt supported throughout the process. We truly appreciate your kind words about our service and look forward to continuing to serve you with the same level of care and attention!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromBella R
Date: 02/12/2025
5 starsI only ever had 1 issue with card holder services. I was placed with Alex. He was professional, kind, honest, respectful, straight to the point, treated me like a human being, asking how my day is going, and resolved the matter in under 5 minutes. At least, that’s what it felt like for me. THANK YOU ALEX!!!!<3Blackhawk Network Holdings, Inc.
Date: 02/26/2025
Hello Bella,Thank you so much for sharing your wonderful experience! We're thrilled to hear that **** was able to assist you so effectively and made such a positive impact during your interaction. We truly appreciate your kind words and are grateful for the opportunity to serve you. It's customers like you that make our work so rewarding. Thanks again for taking the time to share your feedback!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromDalton J
Date: 02/12/2025
1 starvery hard to navigate and cannot understand agent had to jump through hoops to access $4.42 never againBlackhawk Network Holdings, Inc.
Date: 02/13/2025
Hello ******,We're sorry to hear about your frustrating experience with accessing your funds and speaking with our support team. We understand how important it is to have a smooth and hassle-free process. Our team will be reaching out to you directly to assist with resolving this matter. Thank you for bringing this to our attention.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromRichard M
Date: 02/12/2025
5 starsGreat customer service and easy to get through to the customer service teamBlackhawk Network Holdings, Inc.
Date: 02/13/2025
Hello *******,Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service team and found it easy to reach us. Providing excellent support is our top priority, and your feedback reassures us that we're on the right track. If you ever need assistance in the future, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromWinnie T
Date: 02/12/2025
5 starsProfessional and quick to resolve the issue, my problem was dealt with and n a timely responseBlackhawk Network Holdings, Inc.
Date: 02/13/2025
Hello ******,Thank you for your kind words! We're thrilled to hear that our team was able to assist you promptly and professionally. Providing excellent service and resolving concerns quickly is our priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromnoel u
Date: 02/12/2025
5 starsThe customer service experience was seamless and solved my problem quickly without issueBlackhawk Network Holdings, Inc.
Date: 02/13/2025
Hello ****,Thank you for your wonderful feedback! We're delighted to hear that your customer service experience was seamless and that we could quickly resolve your issue. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************
Blackhawk Network Holdings, Inc. is BBB Accredited.
More InformationWhy choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.