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Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,976 Customer Reviews
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Review fromEbonie B
Date: 02/21/2025
1 starWe will see hvnt use card this time yet but other times ****
Blackhawk Network Holdings, Inc.
Date: 02/25/2025
Hello ******,We appreciate you taking the time to share your feedback. We're sorry to hear about your past experiences and want to ensure that you have a better experience this time. Our team will be reaching out to you directly to understand your concerns and assist you. If you need immediate support, please don't hesitate to contact our customer service team.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromKalia T
Date: 02/21/2025
5 starsThey are easy to reach and they respond super fast , my issue was resolved within less than 24 hours they care for their customers and they pay attention to every detail I appreciate a company like that!Review fromazhar A
Date: 02/21/2025
1 starMy virtual cards are all activated and have a full balance! But THEY were not working ANYWHERE! Even on ****** they did not work. I contacted customer service but they were no help, all they said was on their end that the cards seem fine. So now I do not know what to do with these cards. Because THEY DONT WORK . and I even asked cashiers if they take ********** and they said yes but still not working. It was so embarrassing. This never has happened to me before when i did my meridian rewards last year!Blackhawk Network Holdings, Inc.
Date: 02/25/2025
Hello Azhar,We're sorry to hear about your experience with your virtual cards, and we understand how frustrating this must be. We appreciate you reaching out and sharing your concerns. Our team will be contacting you directly to assist with troubleshooting and finding a resolution. Thank you for your patience, and we look forward to helping you.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromStephanie E
Date: 02/20/2025
5 starsActivating the card was easy. Getting information regarding the card was easy and quick.Blackhawk Network Holdings, Inc.
Date: 02/21/2025
Hello *********,Thank you for your wonderful feedback! We're delighted to hear that activating your card and accessing information was a smooth and hassle-free experience. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromPatti G
Date: 02/20/2025
5 starsBlackhawk reviewed my issue and resolved it within an hour of calling as well as following up to ensure I was satisfied and communicated as they were resolving the issue. Excellent customer service!Blackhawk Network Holdings, Inc.
Date: 02/25/2025
Hello *****,Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to resolve your issue quickly and keep you informed throughout the process. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your support!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromKen Y
Date: 02/20/2025
5 starsGreat staff, really easy to reach out to when in need of assistance, and the experience of it all was very user-friendly and simplistic.Blackhawk Network Holdings, Inc.
Date: 02/25/2025
Hello *******,Thank you for your wonderful review! We're delighted to hear that you found our staff helpful and easy to reach, and that your experience was smooth and user-friendly. Providing excellent service is our top priority, and your kind words mean a lot to us. If you ever need assistance in the future, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJackala M
Date: 02/20/2025
5 starsRepresentative was very knowledgeable. I called with little info provided by my insurance company. The *** was able to locate everything despite having a very little to work with. Found my reward card and stayed on the phone until I received the email. Great customer service.Blackhawk Network Holdings, Inc.
Date: 02/25/2025
Hello Jackala,Thank you for your kind words! We're delighted to hear that our representative was able to assist you in locating your reward card, even with limited information. Providing excellent customer service and ensuring a smooth experience is our top priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromMelani W
Date: 02/20/2025
5 starsUse on line for less headaches. Not easy to use gift card in store. Had to get new card to be able to use it. Knowledgeable staff and kind. Very helpfulBlackhawk Network Holdings, Inc.
Date: 02/21/2025
Hello ******,Thank you for your 5-star review! We're glad to hear that our team was able to assist you and provide a helpful experience. We understand that using a gift card in-store can sometimes be challenging, and we appreciate your patience throughout the process. Your feedback is valuable, and we're happy that you found online use to be more convenient. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromAlicia M
Date: 02/20/2025
5 starsLoved the customer service! Immediately Resolved my issue and I was assisted by a Very Knowledgeable Representative! I would not hesitate to work with this agency again.Blackhawk Network Holdings, Inc.
Date: 02/21/2025
Hello ******,Thank you for your kind words! We're delighted to hear that our customer service team provided you with prompt and knowledgeable assistance. Your satisfaction is our top priority, and it's wonderful to know that we could resolve your issue quickly. We truly appreciate your support and look forward to serving you again in the future!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromChris B
Date: 02/20/2025
5 starsGood customer service. Over and above my expectation of the resolution. And, was solved quicklyBlackhawk Network Holdings, Inc.
Date: 02/21/2025
Hello *****,Thank you for your wonderful review! We're delighted to hear that our customer service team exceeded your expectations and provided a quick resolution. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************
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