Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,975 Customer Reviews
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Review fromDanyella W
Date: 02/26/2025
5 starsThe card is awesome its easy to use with no complications. Ive used it for many purchases . Thank You
Blackhawk Network Holdings, Inc.
Date: 02/27/2025
Hello ********,Thank you for your wonderful review! We're thrilled to hear that you've had a smooth and hassle-free experience using your card for multiple purchases. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive feedback. If you ever need any assistance, we're always here to help. Enjoy your card, and thanks again for choosing us!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromMelinda M
Date: 02/26/2025
4 starsAlthough I never received the Verizon gift card I was promised , when I called they did take care of the issue in 2 daysBlackhawk Network Holdings, Inc.
Date: 03/11/2025
Hello *******,Thank you for taking the time to leave us a 5-star review! We are truly sorry to hear about the initial issue with your ******* gift card, but we're so glad to hear our team was able to resolve it quickly for you. We appreciate your patience and understanding, and we're grateful for the opportunity to make things right. If you need any further assistance in the future, don't hesitate to reach out!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromVickie S
Date: 02/26/2025
3 starsMy issue was resolved but the language barrier and the lack of representative listening to me when I stated I was not understanding could have been handled differently for a better experience all arohndBlackhawk Network Holdings, Inc.
Date: 02/27/2025
Hello ******,Thank you for your feedback. We're glad to hear your issue was resolved, but we're sorry to learn that the communication experience was not as smooth as it should have been. We understand how important clear and effective support is, and we appreciate you bringing this to our attention. Our team will be reaching out to you directly to address your concerns and ensure a better experience moving forward.Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromKEVIN QUENTIN N
Date: 02/26/2025
5 starsGreat choice of cards and easy to access customer serviceBlackhawk Network Holdings, Inc.
Date: 03/11/2025
Hello *****,Thank you so much for your kind words! We are thrilled to hear that you found our selection of cards and customer service to be great. We strive to make our services easy to access and enjoyable, and it's wonderful to know that your experience reflected that. We truly appreciate your feedback and look forward to continuing to serve you!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJohn B
Date: 02/26/2025
5 starsReliable and capable customer service. I like how flexible the cards are in terms of merchants.Blackhawk Network Holdings, Inc.
Date: 02/27/2025
Hello ****,Thank you for your kind words! We're thrilled to hear that you found our customer service reliable and that you appreciate the flexibility of our cards. Your satisfaction is important to us, and we truly appreciate your feedback. If you ever need any assistance, please don't hesitate to reach outwe're always happy to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromOrfa P
Date: 02/26/2025
5 starsCustomer service was excellent and timely. They were able to resolve my issue and the rep was professional.Blackhawk Network Holdings, Inc.
Date: 03/11/2025
Hello ****,Thank you so much for taking the time to share your positive experience! We are thrilled to hear that our customer service team was able to resolve your issue promptly and professionally. Your feedback means a lot to us, and we truly appreciate your kind words. We're always here if you need further assistance!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSiddha M
Date: 02/26/2025
1 starThe issue is still unresolved. They have really long wait times when you call them.Blackhawk Network Holdings, Inc.
Date: 03/11/2025
Hello Siddha,We're sorry to hear that your issue is still unresolved and that you've experienced long wait times when reaching out to us. We understand how frustrating this must be, and we truly appreciate your patience. Our team will be reaching out to you directly to assist in resolving this matter as quickly as possible.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromNatalie F
Date: 02/26/2025
5 starsAt first I thought that my gift card was fraud cuz I was having a hard time redeeming the card I talked to customer service and they helped me .Blackhawk Network Holdings, Inc.
Date: 02/27/2025
Hello *******,Thank you for sharing your experience! We're glad our customer service team could assist you in redeeming your gift card and provide the support you needed. If you ever have any questions in the future, we're here to help. Enjoy your gift card!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromyuri s
Date: 02/26/2025
1 starHello All,
I do not recommend using BNH, Inc. Here is why: after getting the original email informing of the reward and containing my retrieval link, I created a virtual debit card, and then I deleted the email. On the first use the card was blocked and BNH says the following to unblocked it.
"we kindly request you confirm the following information:
• A copy of the original email received informing of the reward and containing your retrieval link
• A copy of a Utility Bill showing the full Name and Address registered on the card to validate proof of ownership
• Current government-issued photo ID with date of birth." Because I do not have the original email any longer, they denied my claim to unblock the card.Blackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello Yuri,We're sorry to hear about your experience and understand how frustrating this situation must be. Our team is committed to assisting you, and we will be reaching out to you directly to work toward a resolution. If you need further support in the meantime, please don't hesitate to contact our customer service team.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSaundra R
Date: 02/26/2025
5 starsGreat customer service. Easily explained and resolved my issue. My customer services *** was awesome. If there were more like him things would be resolved.Blackhawk Network Holdings, Inc.
Date: 02/27/2025
Hello *******,Thank you for your wonderful review! We're thrilled to hear that our customer service team was able to assist you effectively and that your issue was resolved smoothly. We truly appreciate your kind words and will be sure to share your feedback with our team. If you ever need further assistance, we're always here to help!Warm Regards,******* *.The Blackhawk Network Customer Service Team ****************************
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