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Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,976 Customer Reviews
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Review fromCarole J
Date: 03/04/2025
5 starsThe *** answered the call promptly and understood my issue. They resolved it in minutes and I was able to use my debit card. Thanks for outstanding service today.
Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello ******,Thank you for your wonderful feedback! We're delighted to hear that our customer service representative was able to assist you quickly and resolve your issue. Providing prompt and effective support is our priority, and we truly appreciate you taking the time to share your positive experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromChelsea K
Date: 03/04/2025
5 starsI was treated with respect, and I was listened to as a customer. Their response time was quick, and they did everything they could to find a resolution. It was a very pleasant experience, and it encourages me to continue utilizing their services now and in the future!Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello Chelsea,Thank you for your kind words and for sharing your positive experience! We're thrilled to hear that our team treated you with respect, responded quickly, and worked diligently to find a resolution. Providing excellent service and ensuring our customers feel valued is our top priority. Your feedback means a lot to us, and we truly appreciate your trust in our services. We look forward to serving you again in the future!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromBrandon C
Date: 03/04/2025
4 starsOnce I got to talk to someone, their customer service helped immediately and solved my problem with my card and was very polite.Blackhawk Network Holdings, Inc.
Date: 03/16/2025
Dear *******,Thank you for your feedback and for sharing your positive experience with our customer service team. We're pleased to hear that your issue was resolved promptly and that our team was able to assist you politely. We strive to provide excellent service, and your comments are greatly appreciated.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromMandy M
Date: 03/04/2025
3 stars**************** can be AwhsumSauce but also super blonde lol.Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello *****,Thank you for sharing your experience. We strive to provide excellent customer service, and we appreciate both your positive feedback and your honesty about areas where we can improve. Our team will be reaching out to you directly to better understand your concerns and work toward a resolution. If there's anything specific you'd like to address in the meantime, please don't hesitate to reach out.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJason B
Date: 03/04/2025
5 starsExcellent customer service. Resolved the issue quickly and efficiently. Called back as promised and were courteous and kind.Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello *****,Thank you for your kind words! We're thrilled to hear that our customer service team provided you with a quick and efficient resolution while delivering the courteous and professional support you deserve. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromBruce L.
Date: 03/04/2025
2 starsThe request for this review does not state exactly which interaction with your company you are asking me about. Provide me more detail please and I may leave a better review.Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello *****,Thank you for sharing your feedback. We understand the importance of clarity in your experience with us, and we sincerely apologize for any confusion. Our team will be reaching out to you directly to provide more details and assist in resolving any concerns you may have. We appreciate your time and look forward to working toward a positive resolution.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromBrian M
Date: 03/04/2025
4 starsVery simple, I did not receive my gift car and moved during that time. They just asked for proof of my identity and new address and issued a new card. Done very smooth.Blackhawk Network Holdings, Inc.
Date: 03/16/2025
Dear *****,Thank you for sharing your positive experience with us! Were pleased to hear that our team was able to assist you smoothly with updating your information and issuing a new gift card. Were committed to providing excellent service, and its great to know that we could meet your expectations.If you need any further assistance, please dont hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromMichael B
Date: 03/04/2025
3 stars** is good when it works. Whens something goes wrong they take months to fix it.Blackhawk Network Holdings, Inc.
Date: 03/05/2025
Hello *******,Thank you for sharing your feedback. We're sorry to hear that your experience wasn't as smooth as expected. Our team is committed to resolving any issues as quickly as possible, and we understand how frustrating delays can be. We will be reaching out to you directly to assist and work toward a resolution.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTasha W
Date: 03/04/2025
1 starThey tried to help me for two weeks and still didn't suceedBlackhawk Network Holdings, Inc.
Date: 03/16/2025
Dear *****,We appreciate your feedback and regret that your issue has not yet been resolved. We want to assure you that our team is actively working to assist you. We have sent you an email with further details and encourage you to review it at your earliest convenience. If you need any additional support, please dont hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromTodd B
Date: 03/03/2025
5 starsExcellent Customer Service, great communication skills, very knowledgeable and respectful. I enjoyed my interaction!Blackhawk Network Holdings, Inc.
Date: 03/16/2025
Dear ****,Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our customer service excellent, with great communication and knowledgeable support. Providing respectful and professional assistance is our priority, and your feedback reaffirms our commitment to exceptional service. We truly appreciate your support and look forward to assisting you again in the future.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************
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