Internet Marketing Services
Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,977 Customer Reviews
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Review fromNicki V
Date: 03/06/2025
4 starsEasy to obtain and use. Agent was very kind, but I still dont have the ability to combine cards (transfer balances to one card).
Blackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello Nicki,Thank you for your feedback! We're glad to hear that you found the process easy and had a positive experience with our agent. We understand how important it is to have flexibility in managing your cards, and we're sorry for any inconvenience this has caused. Our team will be reaching out to you directly to assist further and explore possible solutions. If you need immediate assistance, please don't hesitate to contact our support team.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromNatesha W
Date: 03/06/2025
4 starsGreat customer service. Was able to get my issue resolved quickly and with no issues.Blackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello Na,Thank you so much for your kind words and positive feedback! We're thrilled to hear that our service representative was able to assist you efficiently and professionally. We take great pride in providing excellent customer service, and it's wonderful to know that your issue was resolved with a single phone call. We truly appreciate your feedback and your trust in Blackhawk Network!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTomas C
Date: 03/06/2025
5 starsI had questions about a debit card. I had lost track of the remaining value. With 1 call to the help line I was given all the help and info that I needed.Blackhawk Network Holdings, Inc.
Date: 03/11/2025
Dear ***,Thank you for your kind words and for sharing your positive experience. We are pleased to hear that our support team was able to assist you promptly and provide the information you needed. Ensuring a smooth and helpful experience for our customers is always our priority. If you ever need further assistance, please dont hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromRyan T
Date: 03/06/2025
1 starI requested a check on 1/13/25 and didn't receive the check until 3/3/25 and the routing number didn't match the name of the bank on the check I almost went to jail I still haven't received my $5522.49 and I am now homeless with my son because of this please Direct Deposit my money asap thank youBlackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello ****,We are very sorry to hear about your experience and the difficulties this has caused you. Ensuring our customers receive their funds correctly and on time is extremely important to us. Our team will be reaching out to you directly to investigate this matter and work toward a resolution as quickly as possible. Please know that we take your concerns seriously and appreciate the opportunity to assist you.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSara T
Date: 03/06/2025
5 starsQuick and detailed response , I appreciate how fast my issue was resolvedReview fromSyed H
Date: 03/06/2025
4 starscontinue with the program as is. Thanks for taking our view and continue with he program.Blackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello ****,Thank you for sharing your feedback! We truly appreciate your support and are glad to hear that you're satisfied with the program. Your input is valuable to us, and we remain committed to providing a great experience. If you ever have any additional thoughts or suggestions, please don't hesitate to reach out. Thanks again!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromrobin W
Date: 03/06/2025
5 starsThey took care of what I needed very friendly and professional thanks so muchBlackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello *****,Thank you for your kind words! We're delighted to hear that our team was able to assist you in a friendly and professional manner. Providing excellent customer service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromMary Frances D
Date: 03/06/2025
5 starsI'm truly grateful for receiving this gift card it came just in time to help me with some situations I like to say thank you for this blessingBlackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello ****,Thank you for your kind words! We're so happy to hear that your gift card arrived at the perfect time and was able to help you. Your gratitude means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need any assistance in the future, we're always here to help.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromRichard J
Date: 03/05/2025
5 stars******* customer service! Really really good helpful and on timeBlackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello *******,Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our customer service team. Providing timely and helpful support is our top priority, and we're glad we could assist you. If you ever need anything in the future, don't hesitate to reach out. Thanks again for sharing your experience!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromSteve A
Date: 03/05/2025
4 starsVery simple to use. No hassle with customer service issues.Blackhawk Network Holdings, Inc.
Date: 03/08/2025
Hello *****,Thank you for your positive review! We're delighted to hear that you found our service simple to use and hassle-free. Providing a smooth and seamless experience for our customers is our top priority, and we truly appreciate you taking the time to share your feedback. If you ever need any assistance in the future, we're here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
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