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Business Profile

Internet Marketing Services

Blackhawk Network Holdings, Inc.

Headquarters

Reviews

This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Blackhawk Network Holdings, Inc. has 15 locations, listed below.

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    Customer Review Ratings

    3.93/5 stars

    Average of 1,977 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromMark H

      Date: 03/10/2025

      5 stars
      Agent was very pleasant and very patient to solve the problem. Also,
      Very helpful on how to use the card. Outstanding customer service.
      Highly recommend the department.
      Outstanding performance.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ****,Thank you for your wonderful review! We're thrilled to hear that our agent provided you with outstanding service and took the time to assist you with patience and care. Your kind words and recommendation mean a lot to us, and we'll be sure to share your feedback with our team. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromBishop Beverly C

      Date: 03/09/2025

      5 stars
      Great customer service. I really appreciate your quick response. Yes, my issue was resolved *. I am completely satisfied.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ******,Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and that your issue was resolved to your satisfaction. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromKylee N

      Date: 03/09/2025

      5 stars
      They are absolutely great and help me with my problems always!

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Hello Kylee,Thank you so much for your wonderful 5-star review! We're thrilled to hear that we've been able to assist you and address your concerns. Your satisfaction means the world to us, and we're grateful for your kind words. If you ever need further support, don't hesitate to reach outwe're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromNeal M

      Date: 03/09/2025

      5 stars
      Had a redemption code expire and was able to call and get a new code / card.Agent was friendly and helpful.

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Hello ****,Thank you for your wonderful 5-star review! We're so glad to hear that our team was able to assist you in getting a new code after your original one expired. It's great to know that you found our agent friendly and helpful. We appreciate you taking the time to share your experience with us!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromSuzy C

      Date: 03/09/2025

      4 stars
      They were surprisingly very helpful in resolving my card issues.

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello ****,Thank you for your review! We're happy to hear that our team was able to assist you in resolving your card issues. Providing helpful and efficient support is our priority, and your feedback means a lot to us. If you ever need further assistance, please don't hesitate to reach out!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review frommichael r

      Date: 03/09/2025

      5 stars
      It's awesome I really enjoy it and I will let people know about it

      Blackhawk Network Holdings, Inc.

      Date: 03/19/2025

      Hello *******,Thank you for your wonderful review! We're thrilled to hear that you're enjoying our product and truly appreciate you spreading the word. Your support means a lot to us, and we're grateful to have you as a valued customer. If you ever need anything, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
    • Review fromJennifer A

      Date: 03/08/2025

      5 stars
      Lovely card and the recipient was very surprised and happy.I'll use this service again.Thank you!

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Dear ********,Thank you for your kind words! We're delighted to hear that the recipient enjoyed the card and that you had a positive experience with our service. Your satisfaction is our top priority, and we truly appreciate your support. We look forward to serving you again in the future!Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************
    • Review fromJoe F

      Date: 03/07/2025

      1 star
      nothing was resolve I didn't hear back from them. even after I email them.

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Dear ***,We appreciate your feedback and sincerely regret any frustration this has caused. We sent a response via email and encourage you to check your inbox, including spam or junk folders. If you have not received it, please reach out to us directly so we can assist you further.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************
    • Review fromAlex J

      Date: 03/07/2025

      5 stars
      Very professionnal and solve my problem quickly. Thanks again. I recommand

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Dear ****,We sincerely appreciate your kind words and your 5-star review. It is wonderful to hear that our team was able to resolve your issue quickly and professionally. Your recommendation means a lot to us, and we are grateful for your support. If you ever need assistance in the future, please do not hesitate to reach out.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************
    • Review fromNipa P

      Date: 03/07/2025

      5 stars
      Pleasant to work with and was able to get my gift card re issue

      Blackhawk Network Holdings, Inc.

      Date: 03/11/2025

      Dear Nipa,Thank you for your kind words! We are pleased to hear that you had a positive experience and that we could assist with your gift card reissue. Your satisfaction is important to us, and we appreciate you taking the time to share your feedback.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************

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