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Blackhawk Network Holdings, Inc.Headquarters
Reviews
This profile includes reviews for Blackhawk Network Holdings, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,978 Customer Reviews
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Review fromLaurie H
Date: 03/16/2025
5 starsI was very pleased with the service and response from your support team member. I misplaced a rebate card and when I found it had expired. They were able to issue me a new card without any issues. Fantastic service….thanks again
Blackhawk Network Holdings, Inc.
Date: 03/25/2025
Dear ******,Thank you so much for your 5-star review and kind words about our support team! Were thrilled to hear that our team was able to assist you with replacing your rebate card efficiently and without any issues. Providing exceptional service is always our top priority, and were delighted that your experience reflected that.Warm Regards,**** *.The Blackhawk Network Customer Service Team ****************************Review fromGina W
Date: 03/16/2025
5 starsI had an issue with retrieving my virtual rebate card. Customer representative helped without any questions. She was professional and friendly. Thank you! I would definitely 100% recommend them to ALL my friends and family!Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello *****,Thank you so much for your wonderful feedback! We're thrilled to hear that our customer representative was able to assist you promptly and professionally. It's great to know that you had a positive experience, and we truly appreciate your recommendation. Your kind words motivate us to continue providing excellent service. If you need any further assistance, don't hesitate to reach out. We're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromJewell M
Date: 03/16/2025
5 starsTheir gift cards are easy to use as I can add to my Apple wallet and even if I cant, I can use the card numbers to physically pay for things I need.Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello ******,Thank you for your wonderful review! We're thrilled to hear that you find our gift cards easy to use and appreciate the flexibility they offer, whether adding them to your Apple Wallet or using the card numbers for purchases. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromClaire L
Date: 03/16/2025
5 starsGreat customer service and support. I also enjoy the benefits of this card.Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello ******,Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the benefits of your card and that you had a positive experience with our customer service and support. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything further, please don't hesitate to reach outwe're here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLora C
Date: 03/15/2025
3 starsIt took entirely too long to solve my problem. I sent the things they requested and it still took 2 weeks. I would contact and get no replyBlackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ****,We sincerely apologize for the delay and any frustration it caused. We understand how important timely resolutions are, and we regret that your experience did not meet expectations. Our team will be reaching out to you directly to address this matter and ensure we assist you as best as possible.Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromTaylor P
Date: 03/15/2025
4 starsGreat very easy to use thanks for the gift cardBlackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello ******,Thank you for your kind words! We're delighted to hear that you found the gift card easy to use and had a great experience. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your feedback. If you ever need any assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromLaShon A
Date: 03/15/2025
5 starsBlackhawk Network was very professional, attentive to my issue and resolved it in a timely manner.Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello ******,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing professional and attentive support is our priority, and were glad we could resolve your issue in a timely manner. If you ever need assistance in the future, were always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromMike G
Date: 03/15/2025
5 starsResolved my issue quickly and I was able to use the card within minutes.Blackhawk Network Holdings, Inc.
Date: 03/20/2025
Hello ****,Thank you for your wonderful review! We're delighted to hear that your issue was resolved quickly and that you were able to use your card without delay. Providing fast and efficient support is our priority, and it's great to know we met your expectations. If you ever need assistance in the future, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromRenee H
Date: 03/14/2025
5 starsVery satisfied. I let a card expire and they helped resolve the issue.Blackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello *****,Thank you for your wonderful review! We're so glad we could assist you in resolving the issue with your expired card. Customer satisfaction is our top priority, and it's great to hear that you had a positive experience. If you ever need further assistance, we're always here to help!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************Review fromKatharine F
Date: 03/14/2025
4 starsGreat customer ******************* on how to use my cards via online & @ businesses w/o having the physical cardsBlackhawk Network Holdings, Inc.
Date: 03/19/2025
Hello *********,Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service and that our guidance helped you use your cards both online and in stores without needing the physical card. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience!Warm regards,******* *.The Blackhawk Network Customer Service Team ****************************
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