Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Ecommerce

Way.com

Headquarters

Reviews

This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Way.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.96/5 stars

    Average of 293 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKenneth A

      Date: 05/07/2024

      5 stars
      Making a reservation was easy and fast. You have a reservation weeks in advance. Easy to navigate and compare companies. Booking took seconds. A breeze to complete process. Car secure. professional staff.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromSierra G

      Date: 05/06/2024

      5 stars
      Very user friendly. Simple and easy to use. Convenient Booking. The app was easy to navigate and customer service was friendly and quick to respond.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromKodak W

      Date: 05/06/2024

      5 stars
      Very easy to navigate and lots of options available. Security. Had several questions so I had to call them. Couldn't have been nicer and more helpful. Very impressed.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromTerry S

      Date: 05/05/2024

      5 stars
      Easy to navigate, good to know information readily available. Easy transfer from lot to port. Have direction or guidance to return from port to parking lot.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromMickey M

      Date: 05/05/2024

      5 stars
      You need to chat or call for promotional discount code. This experience has taught me to use this parking service again! Easy. Fast. I like it. Simple, easy to use app. As described in the picture. Easy to make a reservation. Looking forward to the trip. Thank you for the Welcome letter.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromBlair R

      Date: 05/05/2024

      5 stars
      Exceptional customer service! Regarding the price, we appreciated the premium experience we received. We were more than happy to pay a little extra for the added convenience and quality service. Our return experience was just as exceptional as our departure.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromAvery S

      Date: 05/05/2024

      5 stars
      The organization could be improved, and I saw staff readily available. This includes even after I picked up my car. Parked the car. Trying to confirm that they shuttle would be available or where to even meet the shuttle.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromBennie C

      Date: 05/05/2024

      5 stars
      I had a reservation to park, and upon entering the garage, I found it well-organized despite the large number of people waiting for various boats. Although there seemed to be a shortage of shuttles initially, the staff quickly addressed the issue. Despite the delay caused by adverse weather conditions, the check-in process was efficiently managed, even with a sizable crowd of around 75 people.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRinck L

      Date: 05/04/2024

      5 stars
      The app was simple to use. Have used Way twice. Parking at hotel. Straight-forward. Chat response was within two minutes, provided good information. Indicated flexibility in scheduled times within the specified day for me.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team
    • Review fromRobert M

      Date: 05/04/2024

      5 stars
      Helpful parking. The driver did speak English, which made communication easy. Very helpful with luggage. Needless to say, I will be using their parking services again.

      Way.com

      Date: 06/23/2024

      Thank you for your valuable feedback!

      -Way Team

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.