Reviews
This profile includes reviews for Way.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 384 Customer Reviews
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Review fromClara P
Date: 12/10/2025
5 starsMakes finding airport parking seamless! I use the app all the time!
Way.com
Date: 12/13/2025
Hi *****,Thank you for the great feedback! Were thrilled to hear that our app makes finding airport parking seamless and that you use it all the time. We truly appreciate your continued support and look forward to serving you on many more trips!- Team WayReview fromCarolyn W
Date: 12/09/2025
5 starsI had a great experience on Nov. 12th with ****. He was very professional and patient with me when I needed help to change my reservation. I also appreciated his friendly and jovial attitude. It's really nice to speak with people who still believe in good customer service!Way.com
Date: 12/13/2025
Hi *******,Thank you for taking the time to share your experience! Were delighted to hear that **** provided professional, patient, and friendly assistance while helping you change your reservation. Its wonderful to know his positive attitude made such a great impression.We truly appreciate your kind words and your recognition of good customer service. Well be sure to pass along your feedback to ****, and we look forward to assisting you again in the future.- Team WayReview fromHOLLY S
Date: 12/08/2025
4 stars**** solved our immediate problem accessing a booking quickly and efficiently.Way.com
Date: 12/13/2025
Hi *****,Thank you for sharing your feedback! Were happy to hear that **** was able to resolve your issue quickly and efficiently. Well be sure to pass along your kind words to him.We appreciate you choosing us and look forward to helping you again in the future.- Team WayReview fromAlana R
Date: 12/08/2025
5 starsVery nice person to deal with. He was a huge help.Way.com
Date: 12/13/2025
Hi *****,Thank you for your kind words! Were glad to hear that our team member was a huge help and made your experience a positive one.We truly appreciate your feedback and look forward to assisting you again in the future.- Team WayReview fromVickie D
Date: 12/07/2025
5 stars****, the representative was extremely knowledgeable, friendly and very, very helpful for me. Thank you so much, ****!Way.com
Date: 12/13/2025
Hi ******,Thank you so much for taking the time to share your kind feedback! Were thrilled to hear that **** was knowledgeable, friendly, and very helpful during your experience.Well be sure to pass along your compliments to himhell really appreciate it!- Team WayReview fromDebbie M
Date: 12/03/2025
5 starsHe was very helpful and walked me through the steps needed to solve my problemWay.com
Date: 12/06/2025
Hi ******,Thank you for sharing your experience! Were glad to hear that our team was able to guide you and help resolve your issue.We truly appreciate your feedback and look forward to assisting you again in the future!- Team WayReview fromDennis J
Date: 12/02/2025
5 starsGreat customer service and everything was taken care of in a timely manner.Way.com
Date: 12/06/2025
Hi ******,Thank you so much for your kind words! Were thrilled to hear that everything was taken care of promptly and that you had a positive experience.We truly appreciate your feedback and look forward to serving you again in the future!- Team WayReview fromMario K
Date: 12/01/2025
5 starsDec ******* 8:15p...*****,WAS EXCEPTIONAL!! Helping me!!He went the Xtra 20Miles ,make me feel like Family!!Way.com
Date: 12/03/2025
Hi *****,Thank you so much for your wonderful feedback! Were thrilled to hear that ***** provided exceptional service and went the extra mile to help you. Its great to know he made you feel valued and supported just like family.We truly appreciate you taking the time to share your experience. Thank you for choosing WAY!- ********Review fromZHE Z
Date: 12/01/2025
5 starsVery legit website, easy to use and navigate, firm connection with the parking lots.Way.com
Date: 12/13/2025
Hi Zhe,Thank you for your kind feedback! Were glad to hear you found the website easy to use and navigate, and that our connection with the parking lots gave you confidence.We truly appreciate your support and look forward to assisting you again in the future!- Team WayReview fromMonica R
Date: 12/01/2025
5 starsI needed to confirm a cancellation and make a new reservation. Agent was extremely patient while I navigated the app following his instructions. Instructions were clear and to the point. The agent was polite and respectful.Way.com
Date: 12/03/2025
Hi ******,Thank you for taking the time to share your experience! Were glad to hear that our agent was able to assist you with confirming your cancellation and making a new reservation. Its great to know the instructions were clear and easy to follow, and that you felt supported throughout the process.We appreciate your kind words and are happy our team could provide polite, patient, and respectful service. Thank you for choosing WAY!- ********
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