Business ProfileforUPS Store

Absolutely ridiculous experience. My wife tried to drop off a **** shoe return and they said it couldn't be in the shoe box, **** policy. Had to be in a bag or a box but we could buy it from them for 7 dollars. We live down the street so walked back and proceeded to get a bag and returned. The lady then proceeded to tell her that the bag was not sufficient so we returned home to get a Amazon box. They then proceeded to say that that the tape job was not good enough and it would cost 5 dollars to do that. At this point, it was clear they were just trying to make money from us. I proceeded to walk down the street to a *** TRUCK, and they gave us the tape for free and said that *** store are new owners and they were ripping us off. He even told us to post this review, and he's from the same organization. I came back to the store and the owner, ***************** (?) refused us service at that point. Must be really hurting for business. Take your business elsewhere; dime a dozen. There are a lot of UPS stores around.UPDATE: Went down to the location on ********************* in downtown ******** and they took it without question. I asked them to inspect it and they said they've taken boxes in way worse condition and what this location was doing was ridiculous. See picture on scale for confirmation.