Complaints
This profile includes complaints for GoDaddy.com LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 603 total complaints in the last 3 years.
- 205 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:10/13/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not able to login into my Godaddy account because it has 2SV enabled and I no longer have access to that phone number. i thought I had updated the phone number on my account to another phone number prior to getting rid of my old number and yet it seems the 2SV is still connected to the old number. I filled out a form and submitted my drivers license but I did not get an email confirmation that the form was submitted. I am very concerned and this is not what I would expect from a company that says they have great customer service. Can someone please help. I have been a customer for many years and I am really disappointed that I still don't have access to my account. I have uploaded a screenshot of the notification I received when I filled out the form but I did not get an email notification. An email should have been sent to me confirming that I submitted the form with the required information.
Business Response
Date: 10/18/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
GoDaddy takes account security seriously and has a well-established procedure for our customer to update account information they no longer have access to.
On January 10, 2021, our customer enabled Two-Factor Authentication (2FA) on their GoDaddy account which provides an additional layer of security. 2FA requires an account holder to provide a numeric code received via text message along with their normal verification information to access the account.
On October 12, 2022, our customer submitted a request to update their 2FA phone number.
On October 14, 2022, our Account Recovery Team requested additional information from our customer to verify account ownership.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office empathizes with our customer and encourage them to provide the information that our Account Recovery Team has requested. Once the information has been provided, our customer can email our office at **********************@********************** to expedite their request.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
******
Office of the ***** GoDaddyInitial Complaint
Date:10/13/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I recently filed a complaint through the BBB against GoDaddy, and the resolution to the complaint stated that I could get a refund for a product that I pay for, the Search Engine Visibility Tool, that has repeatedly has issues working. I have called GoDaddy twice this morning, and neither representative that I spoke to saw any notes on my account that reflected that I should receive a refund for the product that isn't working, and when I called the other day for the same issue, the rep told me that it was too far into my subscription to get a refund.I would like to get the refund that the rep that answered my previous complaint through the BBB against GoDaddy, told GoDaddy that they would provide me if I cancelled my subscription for the Search Engine Visibility Tool.,Business Response
Date: 10/19/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
The recent concerns of our customer associate to matters addressed in their previous filing with the BBB, referenced within complaint numbers ********, ********, ******** and ********.
On January 24, 2015, our customer purchased *********************** Search Engine Visibility (SEV) for a two-year term with the help of our support. SEV is an Internet-based search engine optimization and submission tool that assists users with optimizing their website. Between January 23, 2017, and January 23, 2022, our customers SEV auto-renewed for two-year terms per their account preferences.
On August 27, 2022, our office responded to BBB complaint ******** confirming that as a goodwill gesture, if our customer chose to cancel their SEV we would be happy to provide a full refund of its most recent renewal. We requested that our customer contact our office at ********************@********************** to confirm the cancelation of their SEV had been completed, and that we would process the full refund of its most recent renewal at that time. To date we have not received a response from our customer confirming the cancellation of their SEV.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We still stand by our previous responses on this matter.
If our customer chooses to cancel their SEV in a timely manner we will be happy to provide a full refund of its most recent renewal. Our customer can contact our office at ********************@********************** to confirm this action has been completed. We will process the full refund at that time.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the *** GoDaddyInitial Complaint
Date:10/13/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I wanted to cancel my subscription for refund. I couldnt make it myself since I forgot my password. My phone number on the system has changed so I couldnt get a text message for password recovery. I am using the same email address. And the card on file has my real name. And I know my pin number.They need to change my security settings or change my phone number on the system Thats all they need to do. My name on Go Daddy not matching my ID name since I am using American name ***** instead of Elbruz- my name.I called them and explained it. They asked me to send them ID documents to confirm my name and address. I sent them my driver license for ID proof and bill for address proof. They still cannot verify my ID even I provided all required documents. Technically It means there is no way someone can use another name on Go Daddy account, which totally doesnt make sense.Business Response
Date: 10/14/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
Our customer had previously enabled Two-Step Verification (2SV) on their GoDaddy account to provide an additional layer of security. 2SV requires an account holder to provide a numeric code received via text message or through ****** Authenticator as part of the verification to access the account.
2SV is a security feature GoDaddy offers our customers to prevent account and domain hijacking. GoDaddy does not arbitrarily add this service to customer accounts; customers must opt-in via their account to utilize it.
GoDaddy has a vetted and established process that allows customers to remove the 2SV from their account. More information can be found here: https://www.godaddy.com/help/cancel-2-step-verification-7628.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our customer has submitted information to *********************** Account Recovery Team in attempt to remove the 2SV from the account in question. Unfortunately, the information provided by them does not match the account details.
We encourage them to continue to work with our Account Recovery Team and provide the requested documents to disable 2SV from their account.
Thank you again for the opportunity to address the concerns presented.
Kindest regards,
*************************
Office of the ***** GoDaddyCustomer Answer
Date: 10/14/2022
I already sent all required documents to accounting departments. The last email doesnt give any explanation why they cannot verify my account and they dont ask me further solution either.Business Response
Date: 10/19/2022
Thank you for the opportunity to address our customer's additional concerns.
We stand by our previous response that our customer-submitted documents to **********************'s Account Recovery Team. Unfortunately, the information provided on these documents does not match the account details.
We encourage them to continue to work with our Account Recovery Team and provide the corrected requested documents to disable 2SV from their account.
Thank you again for the opportunity to address the additional concerns presented by our customer.
Kindest regards,
*************************
Office of the *** GoDaddyCustomer Answer
Date: 10/31/2022
I appreciate their response and i already updated the name and phone number. However, my refund process has not been started yet. I already sent them email and waiting for reply.Initial Complaint
Date:10/13/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Last date that I tried to get appropriate customer service was 10.11.2022. I waited many hours and could not get a human on a chat, a text, or a phone call. The "chat bot" was incapable of helping me and kept bumping me. That is really not fair to a customer.I have spent over $1000 over the years for a website, email system, site security, and SSL. ************ has become increasingly dysfunctional to the point where I could not get a human to help resolve tech and security issues on the phone or on their chat after almost four hours of waiting and being repeatedly disconnected. This has happened numerous times, but this evening was the worst.I am paying for my site, hosting and for basic security, yet it is now coming up on ****** as a security risk. I am not a website programmer, yet they have sold me products which are insufficient for keeping my website and email system in working order, adding an unreasonable fee for SSL. If ever I do get a human on the phone, they try to upsell me products and it is obvious that there is no quality in service, just someone trying to sell me something. Nothing was fixed after many hours of waiting on 10.11.2022, and I cannot use the service they sold me for a security check. I am currently trying to transfer my domain to WIx.com but am not sure if the previous flagging of the site for security issues will be a problem. Finally I am filing this complaint, because the customer service is so bad I just feel I have waisted my money and lost safe access to the site I registered in my school and program's name.I would like a refund of ****** USD for the purchase of a website and hosting on 7/1/2020 that I have not used and for which appropriate customer service was not provided. Also $20 USD for the www.pranamandir.com domain name which was not protected on GoDaddy. Thank you very much.Business Response
Date: 10/17/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
On July 1, 2020, our customer purchased a Managed *** for a one-year term via a phone interaction. Per their account preferences, we did not renew the *** before expiration and sent notifications on May 2 and July 1, 2021. GoDaddy also sent notices after expiration on July 31, 2021, advising that the expired *** would be canceled unless action was taken. Account management is a customer responsibility.
On October 12 and 13, 2022, our customer contacted our ******************** via online chat regarding an *** warning on their website. Our Team correctly informed them that they did not have an *** active within their account, and the hosting was redirecting to ***** instead of HTTP. Our Team offered to remove the redirect; however, our customer idled out of chat.
During our customer's chat interaction, they stated they were transferring their domain and hosting to another provider.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office has removed the ***** redirect, and their website is active. However, the site will continue stating it's not secure.
If they wish to complete the domain and hosting transfer to another provider, they can contact them regarding their concerns.
We appreciate our customer's candid feedback about our service levels and will ensure our ************* Managers review their concerns to identify improvement opportunities. GoDaddy strives to offer the best service levels in the industry.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest Regards,
****
Office of the *** GoDaddyInitial Complaint
Date:10/12/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Was trying to get my files from my online storage at munis.info. Opened the ticket with godaddy Online File Folder support - ATS-****** GoDaddy says that files are non-recovarable and closes the ticket. That is outrages. The point of online storage is to preserve the files. They need to recover the files -----------------Dear Valued Customer,Thank you for contacting Support. I am a member of our Advanced Technical Support team and would like to thank you for your patience while we investigated this matter. I understand there was an issue with the functionality of your online file storage for the address on munis.info. The files that have been downloaded that have no content, are corrupted and are not recoverable.Again, thank you for your patience. Please feel free to contact us 24/7 should you need any further assistance.Regards,******** GoDaddy Advanced Technical SupportBusiness Response
Date: 10/19/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal-agreements.aspx.
On February 13, 2009, our customer purchased a Deluxe Online File Folder plan, now known as Online Storage, for a one-year term via an online transaction. Online Storage allows our customers to back up, store, retrieve and share their data from any online computer. Our customer has renewed this plan annually, most recently on April 8, 2022.
On October 5 and 6, 2022, our customer contacted *********************** ************* team multiple times regarding the files in their active Online Storage plan being unreachable or downloading with 0 file size. During these interactions, our agents attempted to resolve our customers concerns to the best of their ability.
On October 6, 2022, our customer was advised the files in question were corrupted and unrecoverable.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
After looking into this issue, unfortunately, the files in question are in fact corrupted and we are unable to recover them. This means that our team will not be able to restore these files. We understand this is disappointing and we apologize for any inconvenience this may cause.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
Johnee D
Office of the ***** GoDaddyInitial Complaint
Date:10/12/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Go Daddy has not sent our funds from donors (church) to the bank account specified.I called ************?I called GoDaddy on 9/30/2022 was given to 2 different people and received 3 verification codes given I called back again on October 2, 2022 I talked with someone at GoDaddy and Poynt I was given 3 verification codes I called on 10/3/2022 given verification code did not get anywhere 10/10/2022 I called again and after talking with three reps I see that the problems are several:a.It seems my info did not migrate over to Poynt (https://poynt.godaddy.com/payments) properly (a third-party payment system)b.The legal name for us at Poynt is wrong.c.They were also confused with the use of my hyphenated married name and the name used to open the GoDaddy account several years ago. d.Go Daddy has not sent donor money (church) to the bank account I called ************ Talked with GoDaddy payments ************ Call was disconnected on GoDaddy side after waiting several minutes for Rep to come back to phone 10/10/2022 I called back and talked Supervisor (I asked for a supervisor) he sent verification code 10:29 AM Somehow, I was disconnected again. I called back and Rep was very nice and professional. She transferred me and I got a rep I had talked to before again. He cleared up a correct email address and I received an email to me which I found in Spam folder and I had to type it in to see it:GoDaddy Payments Team | Action Required Application Pending ******************************************* ____________________________https://poynt.godaddy.com says my application is being reviewed this should not be. They have had long enough to verify and release our funds.Called 10/12/2022 talked to ****. I asked for a supervisor. 11:43 AM She said the supervisor would call me back in about 30 minutes. GoDaddy verification sent but no call back it is now 12:44 PM ESTBusiness Response
Date: 10/14/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
On August 8, 2022, our customer set up ********************** Payments in their account. GoDaddy Payments is our built-in payment gateway which allows our customers to take secure, online debit and credit card payments through their website.
From August 11 to October 2, 2022, GoDaddys Payments Team had sent multiple notices to our customer, informing the identification information they included with their GoDaddy Payments application did not match the information on the application. Instructions were provided to resolve the matter so any applicable funds may be released.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
On October 12, 2022, our customers GoDaddy Payments application was approved. Subsequently, the applicable funds for the pending transactions have been paid out to them.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the ***** GoDaddyInitial Complaint
Date:10/05/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
For many years I have paid for a server at Godaddy.com. Payment is usually done automatically each month. In June 2022, I was double billed for this server. When I asked for a refund I was refused because Godaddy said I waited too long. It was over a month before I discovered the problem and asked for a refund.Details below:1. June 27, 2022. **********. Paid $29.99 for Gen4VPS Linux2. (bill totaled $65.99 but included other items)2. June 28, 2022. ********** Paid $48.98 for 2GBGen3VPS.2GBGen3VPS is my normal server. I was billed for Gen4VPS Linux2 which I never requested and never used. Therefore I am requesting a refund of $29.99.Business Response
Date: 10/07/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
On June 27, 2022, our customer purchased a Gen4 Virtual Private Server (***) for a one-month term via an online transaction.
On July 19, 2022, our customer contacted **********************'s ************* Team to cancel the *** they purchased on June 27, 2022.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
As a one-time exception to GoDaddy's Refund Policy, we have refunded the cost of the *** our customer purchased on June 27, 2022. All future refunds will be processed per our Refund Policy, which they can find at this link: https://www.godaddy.com/legal/agreements/refund-policy
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the ***** GoDaddyInitial Complaint
Date:10/03/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Business states clearly that they are selling domains for $2.99 per year. Then upon checkout they bait/switch and charge $11.99. False and misleading advertisting. Unethical.Business Response
Date: 10/05/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements.
GoDaddy provides promotional offers for new product purchases. These offers have an expiration date or other limitations. If a valid promotion is applied, our cart adjusts the price accordingly.
On October 3, 2022, our customer contacted our Care support team as they had not been successful in utilizing $2.99 promotional pricing to reduce the price of a new domain registration. Our Care representative worked to the best of their ability to determine why the promotional pricing was not being applied. However, our customer needed to end the call, and advised our guide they would try again later.
In this case the promotion was limited to one use per customer. Because the promotion was previously utilized by our customer, they were not eligible to take part in the same promotion again.
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
We empathize with our customer and appreciate their candid feedback. Should our customer wish to discuss their concerns further, we would be happy to assist and can be reached at [email protected].
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the *** GoDaddyInitial Complaint
Date:10/03/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Today I saw a charge on my credit card for a domain fee charge though this fee was not an account that was in my name and was a fraudulent charge. I tried to call them up but after over an hour of phone calls, they claim that the renewal cant be refunded nor would they tell me to use my card I wish to have my info removed from them. As I don't have access to the account to remove my credit card they clear fraud I want my money back they refuse to refund me the money they owe me my email is ****************** they owe me ***** because it is a low amount they are refusing to pay me what they have stolen off my credit card After they stated they would not provide me proof they removed future charges ************ big companies steal from inconvenient people every day this is a horrible miss billed card they won't refund the money. I want a refund on my card I would love for someone to go after fraudulent companies like this .Business Response
Date: 10/07/2022
Thank you for the opportunity to address our complainants concerns.
The complainant is attempting to gain access to a ******************** account. This office has made multiple attempts to connect with the complainant to offer what limited assistance we can. If the complainant wishes to work with us, we can be reached at *************************************.
Thank you again for the opportunity to address the concerns presented by our complainant.
Kindest regards,
*****************************
Office of the ***** GoDaddyCustomer Answer
Date: 10/07/2022
I was highly disappointed with the professionalism of your business you had to have someone try to call me during my work hours not to mention that they claim they were from the office of the *** it seems like the most unacceptable name of where they were actually from I mean yes you can actually say my name is **************** work in the same office as a *** Im actually my title but instead you sent me multiple harassing messages to me while I was working I found this so unprofessional explains so much about your businessBusiness Response
Date: 10/10/2022
Thank you for the opportunity to address the complainants additional concerns.
We stand by our initial response. We have made multiple attempts to connect with the complainant and remain available to connect with them to discuss the limited assistance we can provide to a non-account holder.They can reach our office by email at ***************************************
Thank you again for the opportunity to address these additional concerns.
Kindest regards,
*****************************
Office of the *** GoDaddyInitial Complaint
Date:10/01/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Date 03/15/2022.The amount I've paid unsure at this point. Go Daddy has not resolved the issue at hand. I've tired many times to current this problem. My Dispute is not being able to access my account, related to this email. ******************** )I can only open a new account. I have a website with this account. Rehabflippersniche.com which I'm not able to renew with out access to account. Plus other ***** names with websites. This has caused business lose.Business Response
Date: 10/05/2022
Thank you for the opportunity to address our customer's concerns.
Upon conducting business with GoDaddy, our customer acknowledged and accepted our agreements, found at https://www.godaddy.com/legal/agreements
On October 1, 2022, our customer contacted our Care support team asking for assistance with updating the contact information on their account as they no longer had access to the existing contact email address and phone number. Our customer was correctly advised that without proper account verification through the existing contacts we would not be able to assist with updates to the account.
GoDaddy has established processes to help customers regain access to accounts if they have lost access to the contact email addresses or phone numbers associated to those accounts. More information can be found here: https://changeupdate.com/
RESOLUTION:
GoDaddy upheld its agreements with our customer in good faith and honored its terms of service.
Our office attempted to reach our customer by phone to address their concerns. Unfortunately, we were only able to leave a voice message. If they wish to contact our office for further clarification, they can reach our team at [email protected].
We appreciate our customer's candid feedback about our service levels and will ensure their concerns are fully reviewed by our ************* Managers in an effort to identify improvement opportunities. GoDaddy strives to offer the best service levels in the industry.
Thank you again for the opportunity to address the concerns presented by our customer.
Kindest regards,
*************************
Office of the *** GoDaddy
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