We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vaporizers

VPM (VPM.com)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vaporizers.

Reviews

Customer Review Ratings

4.81

Average of 37 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • dan G

    Date: 10/06/2023

    dan G

    Date: 10/06/2023

    I am a happy boy. I searched and found great reviews on the ccpalm. Found a great price at VPM. Just what I wanted no buttons, no ********, plug and play, nothing to go wrong. Well the one they sent worked for two days intermittently and then gave up the ghost. I dashed off an email at 9 oclock at night hoping for the best. Literally an hour and a half later at 10:35 I get an email from ******* commiserating with my disappointment and offering to send out a new one ASAP. Which she did, I got it two days later and all is well. I am happy with my new palm. It that just plain works and I'm stunned at the professional attitude and willingness to help by the customer service department. You just don't see that much anymore... in America. Good Job VPM you made a bad thing a good thing and owned it. I would and will recommend you to everyone I know. As I told *******, "ok, but I'm telling everybody what you did!"

    VPM (VPM.com)

    Date: 10/07/2023

    We love to hear that you are happy! We aim to please, so I'm glad our customer service department was able to help. Thanks for telling everybody haha!

  • Caleb B

    Date: 09/28/2023

    Caleb B

    Date: 09/28/2023

    I am extremely satisfied with my recent purchase! Product works great, looks amazing and arrived in 3 days even though it came a long way. Will definitely be using when ordering again!

    VPM (VPM.com)

    Date: 09/29/2023

    Awesome! So glad you are happy with the battery and the delivery. Let us know if we can ever be of further service!

  • Susan H

    Date: 09/19/2023

    Susan H

    Date: 09/19/2023

    I was extremely pleased with the ordering online, the choice of products, the accuracy and the speed of the delivery. I will be passing your website on to my friends.

    VPM (VPM.com)

    Date: 09/20/2023

    We appreciate you!

  • Ali S

    Date: 09/10/2023

    Ali S

    Date: 09/10/2023

    professional,very kind fast shipping product as described thank you very much?? definitely recommend this company

    VPM (VPM.com)

    Date: 09/10/2023

    Thank you for the kind words and feedback. We're glad to hear our service was professional and shipping was fast! Let us know if we can ever be of service to you!

  • Janine S

    Date: 08/01/2023

    Janine S

    Date: 08/01/2023

    Im a new customer to **********************, and man was I impressed with the company! Easy online ordering, quick email responses, super fast shipping. An all around good company and team! Most definitely will go to them in the future!

    VPM (VPM.com)

    Date: 08/02/2023

    Thank you for the kind words, we appreciate you!

  • Ben O

    Date: 07/29/2023

    Ben O

    Date: 07/29/2023

    I ordered a premium product from VPM and it did not live up to my expectations or work with my preferred setup. I reached out to customer service who worked with me to find a new replacement that will actually work for me. Then, entirely unprompted and unexpected, they sent the new one to me absolutely free of charge. Additionally I didnt even have to send the other one back!I just really appreciate their customer service and the way they do business. A complaint is a dime a dozen, but a compliment speaks volumes. Thank you VPM for making my experience to get exactly what I want an easy and a pleasurable one. I would gladly buy from them again and again to support a company that really cares about their customers.

    VPM (VPM.com)

    Date: 07/31/2023

    Thank you for the kind words! It's such an honor to serve you! I'm glad we were able to get you exactly what you needed.

  • Kathy P

    Date: 06/01/2023

    Kathy P

    Date: 06/01/2023

    We have bought products from this company for years now. We only had 1 issue during this time and it was dealt with promptly and professionally. I HIGHLY recommend VPM. One of the best companies we have ever worked with. 5 star all the way. Excellent products as well as customer service. Thank you **********************

    VPM (VPM.com)

    Date: 06/02/2023

    You are too kind! We are so honored to be serving you! Please reach out to us if we can ever be of help.

  • Patrick O

    Date: 05/24/2023

    Patrick O

    Date: 05/24/2023

    Very pleasant experience shopping with VPM. Shipping was little delayed (fault of DHL) although it still arrived very quickly. Their support team is very helpful and caring.

    VPM (VPM.com)

    Date: 05/25/2023

    Thank you for the love ***! We appreciate you! - VPM Team

  • Rita O

    Date: 04/06/2023

    Rita O

    Date: 04/06/2023

    I have to say that the quality is amazing and I love the small sleek look. **************** A+ thank you ***** and the rest of the team at VPM

    VPM (VPM.com)

    Date: 05/25/2023

    Thank you so much for the kind words ****. Just head to the website and use the contact form if we can ever be of service to you!

  • Liz B

    Date: 02/24/2023

    Liz B

    Date: 02/24/2023

    VPM is such a hidden gem!! Their stock has such a great selection of pieces that rotate super regularly and Im able to find stuff here thats normally sold out elsewhere. Their customer service is unbelievably sweet and theyve replaced items for me even after their store warranty has expired. Truly cannot recommend them enough!

    VPM (VPM.com)

    Date: 02/27/2023

    We are so glad to hear this, we go to work for YOU every day! Thank you for being our customer.

VPM (VPM.com) is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.