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Business Profile

Vaporizers

VPM (VPM.com)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vaporizers.

Reviews

Customer Review Ratings

4.84

Average of 37 Customer Reviews

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Review Details

  • Rita O

    Date: 04/06/2023

    I have to say that the quality is amazing and I love the small sleek look. **************** A+ thank you ***** and the rest of the team at VPM

    VPM (VPM.com)

    Date: 05/25/2023

    Thank you so much for the kind words ****. Just head to the website and use the contact form if we can ever be of service to you!

  • Liz B

    Date: 02/24/2023

    VPM is such a hidden gem!! Their stock has such a great selection of pieces that rotate super regularly and Im able to find stuff here thats normally sold out elsewhere. Their customer service is unbelievably sweet and theyve replaced items for me even after their store warranty has expired. Truly cannot recommend them enough!

    VPM (VPM.com)

    Date: 02/27/2023

    We are so glad to hear this, we go to work for YOU every day! Thank you for being our customer.

  • Lucas M

    Date: 02/23/2023

    This team is one of the best customer service representatives experience team ever! If theyre taking the time to address youre concerned, they are going to address your concerns ??. Without approaching the situation, with a semi hostile, arrogant rep thought out the call. #VPM does not make you feel like that at all. And that means everything to me. P.s shout out to ******!!

  • John P.

    Date: 02/16/2023

    I was skeptical at first. Now I will find it hard to go elsewhere. Their customer service is some of the best Ive experienced. I made a mistake in ordering and reached out. They explained the issue, but still offered to make it right! Every time Ive reached out with questions they responded quickly and clearly. I have now made 4 or 5 purchases and am thrilled to have found this company. If they keep this up Ill be buying from them for a long time.

    VPM (VPM.com)

    Date: 02/17/2023

    Music to our ears to hear this. Reach out any time if we can ever be of assistance. Thank you for being our customer!

  • Dylan W

    Date: 02/08/2023

    ****** from customer service is the best rep ive met and talked to in ages. really good company and highly professional. would recommend to everyone i can!

    VPM (VPM.com)

    Date: 02/09/2023

    Thanks for the kind words, Dylan! We appreciate your support!

  • Tammy M

    Date: 02/07/2023

    Absolutely amazing customer service and communication! I had mistakenly broken my order into 2 orders, and was willing to eat it on the extra shipping. I promptly got an email from ******** at VPN.com to clarify my address and to say that she noticed the double order and was going to combine them and refund me one shipping charge, I was floored! I emailed back to thank her for her attention, asking her to give my email to her manager. I promptly got an email from ******, ********'s manager thanking me. I'm not used to such friendly, prompt and personal attention online shopping. This experience has earned my loyalty, I'll send everyone to VPN.com! Thank you again ******** and ******!

    VPM (VPM.com)

    Date: 02/07/2023

    Thank you Tammy, we at VPM.com appreciate your support. We appreciate your feedback and are glad that our support reps treated you with kindness!

  • Kevin R

    Date: 11/09/2022

    Very quick to ship and they reply to any problems or concerns you might have right away. I felt taken care of as a customer

    VPM (VPM.com)

    Date: 11/10/2022

    Thank you for the feedback, *****! We appreciate you!

VPM (VPM.com) is NOT a BBB Accredited Business.

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