BBB of Michigan
Serving 80 counties throughout Michigan.
BBB of Michigan Locations
Grand Rapids, MI 49546
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BBB of Michigan Locations
Suite 202
Southfield, MI 48076-6409
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Programs and Services
BBB Business Login
Update your business profile, access reviews and respond to complaints. BBB Accredited Businesses can also access their BBB Accredited Business Seal and access exclusive benefits.
BBB Supports Educates & Empowers!
BBB Michigan is your trusted partner here to help consumers and businesses across the state make confident decisions in their daily lives.
For Businesses
BBB helps businesses grow, learn, and build trust with consumers. Explore the programs and services open to both BBB Accredited and non-Accredited businesses. Get listed, learn the value of accreditation, partner with us to resolve a customer dispute, discover helpful tools and more.
For Consumers
We're here to assist you with whatever you need. Look up a business, read verified reviews, report a scam, or file a complaint. Everything you need to make informed decisions, all in one place.
Trust in the Age of AI
Artificial intelligence is changing how people search, evaluate options, and make decisions. Through Trust in the Age of AI, we're helping businesses and consumers navigate this shift with clarity, responsibility, and trust, continuing BBB’s longstanding role of promoting honesty and accountability as technology evolves.
Educational Foundation
The Educational Foundation works to support consumers, businesses and nonprofits through research and education. Request a free presentation for your organization or group today.
BBB Awards/Scholarships
BBB celebrates students, businesses and nonprofits who help build trust in our community with our Trust Awards, Torch Awards for Ethics, Trust Scholars and trade scholarship programs.
About Us
Get to know your Michigan BBB Staff and Board of Directors.
Events
Stay up to date with upcoming virtual and in person events put on by BBB of Michigan
File a Complaint
File a complaint against a business you would like BBB to help you resolve.
Trust Lab® Research
Explore Trust Lab® research, which is used to create and support programs aimed at making Michigan the most trustworthy place in the United States to do business.
Meet our Partners at ReviewTube
Better Business Bureau works with ReviewTube, which offers digital products and services. ReviewTube will be reaching out to BBB Accredited businesses in the area to offer additional opportunities for your business.