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We S.E.E. Our Community

Trust, Built Locally.

The BBB of Michigan helps create stronger businesses, informed consumers and more trustworthy communities across Michigan.

Supporting, Educating, Empowering Michigan.

At Better Business Bureau of Michigan, everything we do is guided by one simple mission: to support, educate and empower businesses and consumers across our state. We believe informed people make better decisions. That's why we provide trusted resources, educational programs, community events and practical tools that help people navigate today's marketplace with confidence.

Whether you're a business owner looking to build trust and grow your organization, or a consumer trying to avoid scams and make informed purchasing decisions, BBB is here to help every step of the way.

Explore our educational initiatives, upcoming events and trusted resources designed to strengthen Michigan's businesses, protect consumers and build a more trustworthy marketplace for everyone.

Featured Opportunity:
BBB Torch Awards

BBB Torch Awards

Nominations and applications are now open for the BBB Torch Awards for Ethics, recognizing Michigan businesses and nonprofits that demonstrate integrity, transparency, and a strong commitment to ethical practices.

Help us celebrate organizations that are building trust in their communities.

Apply Today
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Community Events

Connect, learn, and get involved through BBB of Michigan events happening across the state.

Explore upcoming educational programs, networking opportunities, fraud-prevention presentations, and community fundraisers supporting Michigan businesses and consumers.

View Upcoming Events
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Trust in the Age of AI

Trust in the Age of AI is BBB of Michigan’s ongoing home for practical, responsible AI education.

Explore trusted guidance, workshops, recordings, and resources that help Michigan businesses and community members use emerging technology with greater clarity, confidence, and transparency.

Explore Trust in the Age of AI
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BBB Business Licensing Education Series

BBB of Michigan, in partnership with LARA’s Bureau of Construction Codes, makes Michigan licensing requirements easier to understand.

Access free webinars, on-demand recordings, and practical resources that help businesses stay compliant and consumers make safer, more informed decisions.

Learn About Business Licensing
Request a Presentation or View Foundation Events

FREE Educational Foundation Presentations

Bring trusted, practical education to your organization at no cost. The BBB of Michigan Educational Foundation offers free presentations across Michigan for older adults, students, military families, community groups, businesses, and more.

Our Educational Foundation covers scam prevention, fraud awareness, identity theft, business scams, and reputation management. Request a presentation for your group or explore upcoming Educational Foundation events.

Request a Presentation or View Foundation Events
Visit ConsumerHQ

Make confident marketplace decisions with trusted BBB resources.

Find reliable businesses, access scam alerts and consumer tips, report fraud, file a complaint, and get help resolving marketplace issues.

Visit ConsumerHQ
Visit BizHQ

Build trust, strengthen your reputation, and position your business for lasting success.

Explore BBB guidance, tools, and resources for customer relationships, marketing, technology, operations, and sustainable growth.

Visit BizHQ
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Trust Lab®

Trust Lab® measures trust and uses the data to create and support programs aimed at making Western Michigan the most trustworthy place in the United States to do business​.

Trust Lab® Research and Programs
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Webinars/Seminars/Training

The BBB Educational Foundation hosts webinars, seminars and training for businesses and nonprofits.

Better Business Bureau training sessions
Torch award for ethics
Awards

Learn more about our annual Torch and Trust Awards and our Trust Scholarships and how you can apply.

Learn About the BBB Award Programs
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Donate

Make a tax-deductible donation to the BBB Educational Foundation to help support the free programming provided to local schools, seniors, community groups and businesses.

Make a tax-deductible donation