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Find local businesses

Through strategic partnerships, Trust Lab® conducts and supports marketplace research that provides further insight into trust in specific industries and the Western Michigan Marketplace.

2019 Trust Lab® Inaugural Assessment

Trust Lab® Inaugural Assessment Cover

Trust Lab® Inaugural Assessment

The Trust Lab® Inaugural Assessment surveyed residents of Western Michigan about their trust in specific industries and the things that impact the way they approach and trust local businesses

Trust Lab® Inaugural Assessment info graphic

Infographics

Find a series of Infographics that demonstrate the findings of the Trust Lab® Inaugural Assessment

Study Infographics

Trust Lab® Inaugural Assessment tableau

Tableau Public Link

See the data behind the Trust Lab® Inaugural Assessment

Access Tableau Data

BBB® Industry Reports

The Better Business Bureau® conducts periodic surveys and research on specific industries. Below you will find the most recent industry reports.

Photo of sink and plumbers hands

Plumbing

Plumbing Industry Outlook

cover of BBB roofing report 2022

Roofers

Roofing Industry Report

General construction workers outside talking

Builders

Building Industry Report

Landscaping Insights Banner-CA

Landscaping

Landscaping Industry Outlook

Electrical Assets-US Insights

Electrical Industry Outlook

Trust Lab® Sponsors

Amway is a sponsor of the BBB Torch Award for Ethics

Amway

Ayers Basement Systems is a sponsor of the BBB Torch Award for Ethics

Ayers Basement Systems

BHS is a sponsor of the BBB Torch Award for Ethics

BHS Insurance

Blue Cross Blue Shield of Michigan

Centennial Securities is a sponsor of the BBB Torch Award for Ethics

Centennial Securities

Lake Michigan Credit Union is a sponsor of the BBB Torch Award for Ethics

LMCU

Mercantile Bank is a sponsor of the BBB Torch Award for Ethics

Mercantile Bank