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Trust Lab® Research

Through strategic partnerships, Trust Lab® conducts and supports marketplace research that provides further insight into trust in specific industries and the Western Michigan Marketplace.

2019 Trust Lab® Inaugural Assessment

Trust Lab® Inaugural Assessment Cover
Trust Lab® Inaugural Assessment

The Trust Lab® Inaugural Assessment surveyed residents of Western Michigan about their trust in specific industries and the things that impact the way they approach and trust local businesses

Read the Study
Trust Lab® Inaugural Assessment info graphic
Infographics

Find a series of Infographics that demonstrate the findings of the Trust Lab® Inaugural Assessment

Study Infographics
Trust Lab® Inaugural Assessment tableau
Tableau Public Link

See the data behind the Trust Lab® Inaugural Assessment

Access Tableau Data

 

 

BBB® Industry Reports

The Better Business Bureau® conducts periodic surveys and research on specific industries. Below you will find the most recent industry reports.

Photo of sink and plumbers hands
Plumbing
Plumbing Industry Outlook
cover of BBB roofing report 2022
Roofers
Roofing Industry Report
General construction workers outside talking
Builders
Building Industry Report
Landscaping Insights Banner-CA
Landscaping
Landscaping Industry Outlook
Electrical Assets-US Insights
Electrical Industry Outlook

 

 

Trust Lab® Sponsors

Amway is a sponsor of the BBB Torch Award for Ethics
Amway
Ayers Basement Systems is a sponsor of the BBB Torch Award for Ethics
Ayers Basement Systems
BHS is a sponsor of the BBB Torch Award for Ethics
BHS Insurance
Blue cross logo
Blue Cross Blue Shield of Michigan
Centennial Securities is a sponsor of the BBB Torch Award for Ethics
Centennial Securities
Lake Michigan Credit Union is a sponsor of the BBB Torch Award for Ethics
LMCU
Mercantile Bank is a sponsor of the BBB Torch Award for Ethics
Mercantile Bank