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  4. Insurance Services Office
  5. Blue Cross & Blue Shield of Michigan

Blue Cross & Blue Shield of Michigan

Insurance Services Office

This is a multi-location business. Find a location

Accreditation
BBB accredited business

Accredited Since: 11/1/1948

Years in Business: 82

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 12 Customer Reviews

Customer Complaints

29 complaints closed in last 3 years

6 complaints closed in last 12 months

View Complaints Summary

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
600 E Lafayette Blvd, Detroit, MI 48226-2927

BBB File Opened:11/1/1948
Years in Business:82
Business Started:1/1/1938
Accredited Since:11/1/1948
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Alternate Business Name
  • Blue Cross Blue Shield of Michigan
Additional Contact Information

Fax Numbers

  • (313) 225-6250
    Primary Fax

Phone Numbers

Customer Complaints

29 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Billing/Collection Issues
Status: Resolved
anonymous user
Complaint Details Unavailable
Read More

Customer Reviews

12 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

Sami E.

08/19/2020

8-18-2020 8-19-2020 Called few times and spoke with few customer representatives to get a help about my health plan coverage and no one helped me. Last representative 8-19-2020 was rude.
anonymous user
Blue Cross & Blue Shield of Michigan Response

08/28/2020

HIPPA privacy laws prohibit Blue Cross Blue Shield of Michigan from responding about a specific member in a public forum. We are sorry that the member did not receive the document he requested. We are sending a letter to the member to respond to his concerns.

Business Details

This is a multi-location business.Need to find a different location?

Location of This Business
600 E Lafayette Blvd, Detroit, MI 48226-2927

BBB File Opened:11/1/1948
Years in Business:82
Business Started:1/1/1938
Accredited Since:11/1/1948
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Alternate Business Name
  • Blue Cross Blue Shield of Michigan
Additional Contact Information

Fax Numbers

  • (313) 225-6250
    Primary Fax

Phone Numbers

Local BBB

BBB of Detroit & Eastern Michigan

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.