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Business Profile

Parking

Precise ParkLink Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Precise ParkLink Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precise ParkLink Inc has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 89 Customer Reviews

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    Review Details

    • Jan M.

      Date: 31/07/2023

      * ****** **** ****** ******* *** ** * * *** ****** ** **** *** *** ****** ** *******! En route to ****** **************** I inadvertently drove into the **************** at ********************** entrance instead of the lot right beside it which is free for attendees on Sundays. Seeing a closed gate requiring only charge card payment & no accessible exit to revert to, we pulled over & ran to the church. Instructions were: take ticket, enter & go to lobby with machine that takes following passcode to bypass payment. Elevator wouldn't go to lobby & after climbing a lot of stairs & setting off a fire door alarm we found it inaccessible because that building is closed Sundays. Realizing we had the wrong lot, we tried to get out. Exit gate wouldn't open without payment. Pressed the 'Help' button: 'Welcome to Precise Parking, we value your time, please hold, someone will...' Time was passing. We were already missing the ******** we'd come to see. The voice that eventually materialized said she couldn't open the gate without payment for any stay over 15 min. The ticket showed 20... We explained. No dice.She said go to the pay station by the elevators, where apparently we could re-arrange something. We reversed, re-parked the car & searched... perhaps the elevators she meant were in the lobby, which she had apparently no clue was unavailable...Walk back to exit. Hold, get different person, explain again. Time passing... Second person said give us your name, phone no etc then we'll let you out. Retrieve car, drive back to exit, hold, explain to Third Person, give contact info so "We may call you about the $2.75 you now owe". Finally released having missed the performance entirely, now wishing I'd given them the wrong contact info. If they call me, they'll get an earful.

    • Baxter W

      Date: 27/07/2023

      No signage showcasing term length maximums for mall stays @ City Square Location. They charged even when compliant. NOTE: Some business's within the mall only have 1:30 min validated instead of 2:00. This is not indicated anywhere, and don't take my word for it - please try looking. The manager of both businesses within the mall will tell you the same.
      ******** **** ** *** ****** ******** ********* Employee on phone **** *** argumentative.

    • Lee S

      Date: 17/07/2023

      **** ****** New parking initiated recently in a public lot containing ********* on 37th street SW Calgary AB. Not only was there no signage at my entrance point but I was there for 20 minutes and got a ticket for $74 if paid within the first 7 days 95 if paid after. My first and last time visiting that small shopping plaza. I called Precise Parklink and emailed to try to discuss the ticket, no response. When paying the ticket I had NO CHOICE but to agree to thier Terms and Conditions which included them doing pretty much whatever they want with my personal information. NOT ACCEPTABLE. How can a company be allowed to continue to operate if their practices are so horrific?? Do better Precise ParkLink, I hope anyone looking to hire you for their services thinks twice.

    • Anish R

      Date: 30/06/2023

      I parked my car in *** and paid for the parking- $12 on March 17, 2023. As per the system, I was allowed to park from 8:30am to 6pm. Despite that, I found parking ticket at 1:15pm!!I sent them an email March 17. Followed up on April 19. Received a response on April 26 to share further details again!. I shared the details on the same day. Followed up on May 30, 2023 and finally on June 12, 2023 they came back to me stating- the parking ticket is correctly issued and also mentioned I paid for the parking ticket as I had proof. Apparently the system registered incorrect license plate number.
      How is my fault if the system made an error in registering the license plate number. I have given the right details since its my car!! I reached out to them again but instead received a mail from collection agency. * ****** *** ***** ***** ***** ***** ****. ****** **** I am not at fault and I refuse to pay for parking ticket twice!!
      Hopefully someone from Precise Parklink would reach out to me and have better sense of judgement soon

    • Sonia R

      Date: 27/06/2023

      ******** ....parked and register my car. System was sticky so got one of my numbers switched. Emailed them the confirmation email saying did register but one of the numbers got switched. They didn't void the ticket. Still had to pay $50 plus convenience fee of $3.00 ( $53.00) .
      ************

    • Jody S

      Date: 21/06/2023

      ******** ******** ******* *** ******* ********. They had a security guard in the lot who ‘helped’ us figure out the confusing machine and turned out he actually helped us pay the wrong amount so he could then give us a ticket. Tried to explain and appeal, offered to pay the correct amount as we always intended to, but was denied. Won’t be parking in a precise parklink lot again.

    • Greg S

      Date: 14/06/2023

      I paid for parking and needed to add more time, however the meter in the lot would not allow me to add time until expired. I was unable to get back before the time expired due to being in a meeting and was issued a ticket.
      I disputed the ticket and pointed out the fact that there was an equipment issue and that I had attempted to extend the parking. The response was:
      "Upon review, the fine was issued correctly. YOUR PARKING RECEIPT WAS EXPIRED. The invoice must be paid within 7 days of today's date. This decision is final - Failure to pay within 7 days will result in the invoice going back to current standing.
      The fine was $50 if paid in 7 days or $100 past 7 days ($2 worth of parking) and now they have issued a collections notice for $175.
      Despite several efforts to continue my dispute, they are not budging, even though the issue was due to their equipment.
      * ** *** ********* **** ***** *****

    • Frank i

      Date: 14/06/2023

      Station was not working. Did not take credit card. Asked front desk. They said that they are having issues.
      Got an unexpected letter in the mail to collect. **** ******* ***** ********* ** ****** ******* ******* **** ****** ** *** *** *********

    • Wayne W

      Date: 05/06/2023

      I paid for parking at 8500 Macleod Trail SE Calgary.
      When I came back to my car I had a parking ticket
      The time of the ticket was a full 10 minutes after I had paid. The license plate matched my purchase ticket.
      I called the precise parklink number and I was treated like I was the one who had not paid.
      I said that I had proof of purchase *** *** *** **** *** ******** **** **** *** ** ***** *** **** * *** ** ******** ******** **** ** **** ** ** ****** ******* *** ******* ******* ****** **** **** *** **** **** *** *** *** ***** * ***** **** *** ***** ******************* ** **** *** **** **** ***** 

    • Isabelle B

      Date: 19/04/2023

      ***** **** ** *** * ***** **** ***** Location in Edmonton 103ave and 102 st. No sign about payable parking. When you get to level 2, again no sign if you park in the first 10 stalls. Only visible sign once you exist or if those stall are taken. I did contest my ticket and was denied because I did pay my fine. On the ticket it doe say send a copy of your proof of payment. I mist interpret that statement and touch I had to pay the fine in order to dispute it. I got denied right away regardless of the justificative picture I sent regarding the fact that payable parking is not visible until out of parking. Extremely poor customer service. I was not trying to avoid paying. I just had no clue it was a payable parking. Was informed by ***** ** I could park there. Nobody never mentioned it was payable and again no sign. I am an honest person and would’ve paid parking if I knew… just glad the 6 times I was there before never counted !

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