Reviews

This profile includes reviews for Precise ParkLink Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Precise ParkLink Inc has 5 locations, listed below.

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  Precise ParkLink Inc

  90 - 100 Floral Pkwy North York, ON M6L 2C5

• 

  Precise ParkLink Inc.

  6993 Antrim Avenue Burnaby, BC V5J 4M5

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  Precise Parklink (West) Ltd.

  234 1st Avenue South Bay 400 Saskatoon, SK S7K 1K3

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  Precise ParkLink Inc.

  P.O. Box 50050 South Slope Burnaby, BC V5J 5G3

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  Precise ParkLink Inc

  220 Duncan Mills Road Toronto, ON M3B3J

Review Details

• Review fromLeslie J

  Date: 11/12/2023

  1 star
  received a parking ticket and the company sent past-due notices to me. I responded by calling their customer service line and the automated response was to send responses by email to their claims department for dispute resolution.
  I sent them a copy of my paid parking ticket and described that I had keyed one letter in error on my plate but provided picture proof of my plate and thought this would get a response or cancellation of the ticket.
  They have now sent me notice they are going to send my ticket to credit collectors and paid no attention to my email proving I had paid for the parking.
  They either have bad internal communications or really don't care what I sent, and didn't bother responding. I will never deal with this company or use their premises ever again. What a poor example of customer service!

• Review fromRoss D

  Date: 09/12/2023

  1 star
  This company has been contracted by my apartment building, since the machine was installed it has not worked properly, either the buttons don't work, won't accept coins or the tap won't work or all three, when you try to dispute an invoice, to be clear this is an invoice not a parking infraction is says this on there invoices put on vehicles, when you dispute an invoice because the machine isn't working they tell you the invoice is valid and needs to be paid and the decision is final, this is a terrible business practice and this company only wants money this is nothing but a money grab as they will not look into any disputes or fix their equipmemt & my building won't don anything about it

• Review fromJennifer D

  Date: 27/11/2023

  1 star
  Received a letter from collections regarding a parking ticket we never received! *********** ****** ********* ******* *** * *** ** ******* *****

• Review fromBeverly A

  Date: 03/11/2023

  1 star
  I forwarded an email advising as follows: Please find attached two receipts for payment of parking - both for one week. I inadvertently put the wrong licence number in after paying for a one week pass. As a result came out to a ticket on my windshield....I then paid for another week's pass as I did not want yet another ticket. My correct Licence plate number is __ and I inadvertently put in ___ ... obviously confused as I was rushing because my mother was in hospital. It would be appreciated if you could reimburse me for the first ticket with the wrong licence plate number and cancel the parking ticket. They cancelled the $75 ticket however charged me $5.35 for Admin fees...I asked again to be reimbursed the additional $15.00 ticket puchased on the same day and they declined ... advising they could take the Admin fee out of the $15...they replied "unable to provide any further assistance regarding this appeal. The decision has been sent to you in previous correspondence and cannot be overturned." and charged me an additional $2.50 for a convenience Fee...how can they do this?

• Review fromFarida M

  Date: 01/11/2023

  1 star
  ******** ***** *************** I had a validated ticket and they still wanted to charg me $4. When asked why they said I am over by one minute ***** *** * ***. When I refused to pay they increased to $11. **** *** ******* ** ****** *** ****** **** **** * *** **********

• Review fromJon K

  Date: 25/10/2023

  1 star
  The design of their practice is governed with the “we are always right until you prove we are wrong”.
  I had the misfortune of parking in a site they oversee. I was ***** ******* ******** ******* seeking to pay for parking service while attending to appointments. Their qr-code led to a looping website. Thankfully a machine was provided and the process “seemed” straightforward.
  Lead ahead to post-appointment I found a ticket issued following payment. The process to dispute is difficult, but I fear this is by design. They provide threatening language should a person fail to pay but make the process difficult. I’ve filed a dispute but learned online that they even have required information over and above “proof of wrongdoing” which conveniently could lead to the dispute going nowhere *** **** ********* * ***** ******* ** ******** ********* ******* So I requested they fix their error and refund my payment for parking as their service model is flawed *** * **** *** ****** ***** ***** ** **** ******* ** ********* ********** **** ********** ******** *** ****** *** * ****** **** ******* 
  Modern parking practice is you pay, enter license and a system can determine if payment rendered. It’s simply but their process failed this basic and modern practice. They can learn from this and I hope they do as I can’t accept ensuring they do so for the greater good ** ****** ******* ******** *** *** ** *** * **** ** ***** ******* ** ********** ***** ** ****** a company with a flawed process to oversee whether payment has been made. Further their qr-code needs to be tested and ensure it makes sense to the general public.
  ***** ** *** ********* ** *** *** ********* ****** ** ** ***** ******* it doesn’t make sense and it’s ticketing *** ********.
  As noted in my email, which will take up to 7 business days at best to reply to, the $6 was acceptable but their actions are not.
  ****** ******** *** * ***** ** **** ******. ** ****** *** **** ******* *** *** ***** ** ********** ***********

• Review fromLaura N

  Date: 16/10/2023

  1 star
  ** * ***** **** **** ***** * ****** So their meter says parking rates Mon to Sunday, 8:00am to 9:00pm $1.00 per hour or $5.00 max for 12 hours. I got a ticket for 10:30 pm and they claim there is no free parking however nowhere did it say there were additional charges, i even sent them a picture of their sign, now they sent me to credit bureau of canada collections! tickets were supposedly from 2019 and 2020 with no letter being sent to me either for failure to pay.

• Review fromPaul A

  Date: 12/10/2023

  1 star
  I received a "PAST DUE" and assignment for collection activity notice in the mail in the amount of $119.75 without receiving (1) a prior invoice, (2)any indication as to what the invoice was for. When I called them, they said they had made an error and that the notice was cancelled. Is this a reputable company?

• Review fromEsa L

  Date: 15/08/2023

  1 star
  The parking meter was broken making it impossible to lay minutes before the 6:00 pm cutoff where the sign suggested that evenings were free.
  6:39…. I get the ticket. I believe these ********* practices need to be stopped. Looking at the reviews it looks like many others are victims to similar bad business practices

• Review fromMelissa S

  Date: 06/08/2023

  1 star
  $3 fee to pay for a ticket. The person watchd me struggle to pay. I went to a bank machine to get money. He gave me a ticket. I wasn't even gone for 10mins.