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Business Profile

Parking

Precise ParkLink Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Precise ParkLink Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precise ParkLink Inc has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 89 Customer Reviews

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    Review Details

    • Kayleigh B

      Date: 30/01/2024

      I parked in one of their lots before going to a meeting. Their machine wasn’t working so I scanned the QR code and paid online. In a rush I frantically payed online because their machines stopped working ****** ****** ** **** *** ** ******** I payed for 9hrs but had no ticket to provide since it was online. I came back to a $100 ticket (or $50 if paid writhing 7 days of the issued ticket) because I didn’t display a ticket. I also found my license plate was off by 1 letter because of my rush. I tried calling and was put on hold then told to hang up. So I emailed to dispute the wrongful ticket and their email response was 15 days later. ** ***** **** ** **** ** ** ***** **** They denied the dispute because they stated “Your parking invoice was issued correctly. You failed to pay for the correct license plate” so they acknowledge I did pay to park there and I acknowledged I had an error in my license plate and sent proof I paid so they are making me now pay $39.00 on top of the $6.50 I paid to park the day of instead of $50 because I typed my license plate in wrong. I PAID ISNT THAT WHAT MATTERS. So now I have to pay $39 because I had a typo in my license and they couldn’t ****** ** check who’s payed online. **** ******* ***** *** ** ******** *****

    • Denise V

      Date: 29/01/2024

      I was shocked to receive a parking ticket ***** ******** ** ***** at WestPark Health Centre in North York on Christmas Eve. This facility is under construction and there were NO signs indicating that it was handicapped paid parking. On a subsequent visit I still could not find any signs indicating paid parking. After searching I was able to find one pay machine that would not accept anyone's credit card hidden behind a white sprinter van. I had to drive to another lot, get my ticket and come back. I send pictures supporting my claim (as they DO NOT answer the phone!!!) but got a too bad, so sad pay up email. ***** **** *** ****** *** ****** *** ** ******* ** ** ** ********* ***** ** *** ********** *** **** ***** *******

    • Curtis D

      Date: 19/01/2024

      I received the notice on November 22, 2023 ** **** ************ in BC. I had paid for parking for the day. The lot that I parked at, I thought, was associated to the Visitor lot. This lot is directly behind and adjacent to the Visitor lot. There is a sign that reads: Facilities Management, Visitors, Exit, with arrows. I assumed that the arrows directed people where people were supposed to go. There is no mention on the sign about parking. In the front lot, individual parking space are marked for four hour maximum and there are individual posts in some spots. * ** *** **** *** ****** *** **** **** ** **** ******** **** *** ****** This was the first occasion that I found the primary lot full and I believed I was in a secondary visitors lot. The lack of clarity in the signage should have result in having this notice cancelled. I sent photos of the signage and my paid parking receipt. * ******** ***** ******* ** ******* **** **** ****** ** **** ******* ******* * ******* * ** *** **** ***** ** ** ****** ********** *** ****** ** ******* * ***** **** **** **** ******* *** ****** ** *** ** *** ***** ** * **** *** **** **** ******* ******* *** ******* **** ****** *********** ** *** ****** ** ****** ** **** ****** * **** ** ******* ***** **** ******** ** ***** * ******* ** *** ****** * **** *** ****** ** *** ******* ********* ********** ******** ****** ** *** ***** ** **** ****** *** ******* ********* *** ** ******** ** ******* *** ******* ****** An email to head office was unanswered. Their phones in Burnaby are not answered. **** ** * ******* **** ********* ****** ******* ** *** ****** ** ******* they charge a $3 "convenience fee" to paying on-line. I certainly was not going to give this company access to my credit card. *********** * ****** **** * ******** **** ******* ** ******** ***** ******* **** ***** *** **** ******* ***** ***** ****************** * **** * ***** *** ** ***** ******* ********** * ******* ***********

    • Meghan Z

      Date: 17/01/2024

      ********** ********* **** **** ******* *** ***** ********** *** **** *** ***** ** ******** ***** ** *** ******** ******* **** * **** ***** I was parked at ********* town center for ** ******* appointment inside of the mall and came out to a violation ticket on my windshield. I was among the other 10 cars who also received unjust fines. As a customer at the mall parking is free for the first 3 hours, which I was in and out of my appointment within an hour and a half. I tried to dispute the ticket with numerous pictures attached and a letter from ** ****** office proving I was a customer for their review proving that it was a ***** ticket but they denied my appeal. Now the collection agency is after me, * **** ** **** **** * *** ****** ******* *** ****** *** **** ******* **** ***** ******** ***** ***** *** ******* ****** ** ** **** *** *** ***** ****** ******* ** *** ********* ** *** **** **** ****

    • Wendy T

      Date: 10/01/2024

      ****** ******* *** I am beyond upset about a charge this company gave me because I inputted my license plate off by ONE letter. I paid more than $10 to park at City Centre to watch a movie and got a $74 dollar ticket. Their "dispute resolution" department (ONLINE only) reduced that to $7.50 (including a 2.5 dollar service fee). Asking the customer to do their job by using a machine and then charging them anything for an obvious error made is VERY POOR customer service. It's not a lot of money but I am very upset about this. ***** ******** 

    • Kumar P

      Date: 21/12/2023

      I am very shocked and disappointed with your horrible customer service. Dec 21, 2023. I was at ************ Hospital parking meter ************. This parking meter is faulty, not accepting credit card payment. I called the customer service number. There is no option for paying on the phone nor paying online. The lady on the phone told me to go find another parking meter and pay over there. I told her there was no other parking meter around. I was told to go find another parking meter or not park over there. The reason I came to this particular parking lot was because I could not find parking else where. I had an appointment at the hospital I was already in pain, how do you expect me to go around the hospital looking for another parking meter. This is ridiculous, I have to get to my medical appointment, the parking meter is faulty and I am being told not to park there or go find another parking meter. Why was I being punished for your faulty equipment? This is very inappropriate behaviour on behalf of your staff.

    • Aaron P

      Date: 21/12/2023

      ******** *** ***** I had an issue at a local hospital. The parking machine wasn’t working. I hit the button on the machine and spoke to a very **** individual. I called the number on the machine and was met with the same **** service. I offered to pay for parking over the phone and they told me to go find another machine **** ** *** **** * ****** ****. There were no other machines. I got a ticket and then they refused to reverse it. I emailed their disputes and explained what happened. They refused and then charged me $75 on top of it. Be very careful when parking in any private lot run by Precise Parklink. ********

    • Lawrance R

      Date: 20/12/2023

      My experience with this private parking agency was nothing short of a nightmare. Despite consistently paying for parking and having clear receipts, I found myself slapped with four unjust parking violations – conveniently absent from my windshield. When I discovered these phantom charges on their site( when paying for a violation that I acc made), I promptly disputed them, providing rock-solid proof of payment. Shockingly, my attempts at resolution were met with an eerie silence, leaving me hanging. To add insult to injury, I was then pursued by a collection agency on their behalf. Forced to cough up an exorbitant $700 to salvage my credit record, this agency's utter disregard for communication, unjust fines, and resorting to collections paint them as a disgraceful, untrustworthy entity. Avoid at all costs u***** *** ***** ***** ****** ** **** ***** *** ***** ** ****

    • YANNIS F

      Date: 18/12/2023

      ******** *******, will not do business with them again.
      I parked downtown edmonton at 5:30pm. The maximum they would allow me was 2hrs. I paid through the link on their signs.
      When the time expired, I got a link on a text to extend the time which did not work. Then I downloaded the HONK app and made a payment through there.
      In the end I got a ticket because apparently I did not pay, I sent them a screenshot of the receipt but they seem to totally ignore it. They never acknowledged that I paid for parking.
      ***** ******* ** ***** ******* ** ** * ***** *****

    • Else m

      Date: 12/12/2023

      $175 parking ticket. Even city of Vancouver or any other parking companies due to not charge these absurd parking fees. If you do not pay in 7 days, receive another $100 overdue charge and then if you do not pay that, another $75 over due fee. almost seems illegal to be allowed to due this. They were completely unwilling to reply with answers back to my email except that it is a private parking lot. So are so most others. *** ****** ** *** ** *** *** ******* ********* ******** **** **** ** ****   Terrible unfriendly customer service. * ******* ** **** **** *******

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