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Business Profile

Parking

Precise ParkLink Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Precise ParkLink Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precise ParkLink Inc has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 89 Customer Reviews

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    Review Details

    • Wilfredo P

      Date: 04/12/2022

      **** ******* ** ***** the machine say free parking till 9am that is why i didnt pay. But they gave me a **** ticket.

      Precise ParkLink Inc

      Date: 23/03/2023

      Hi there,


      The Better Business Bureau is not an official line of communication for Precise ParkLink. If you wish to further dispute your parking invoice, please **********************************************


      Hope this insight helps,


      Precise ParkLink Inc.

    • Joyce L

      Date: 30/11/2022

      I parked at the Broadway and Burrard location. I purchased a ticket at 3:54 pm to attend at 4 pm meeting. Most meters now require the input of the licence plate numbers, but not at this location. I was in a rush and forgot to display my ticket. When I saw the violation ticket, I emailed to dispute that it was an inadvertent mistake. It was rejected with no sympathy and explanation except it was correctly issued. I even showed proof that I own the car and the credit card and licence plates match. I called the parking agent at the office number and was told to wait for someone to call me back to discuss. Nobody called me back after my various follow up. Now the company simply sends me threatening mail without addressing the issue. The payment within 7 days is $50. After that, the ticket says it is $100, but the threatening letters say that I need to pay $175. This business behaviour is not acceptable.

    • Phuong D

      Date: 23/11/2022

      ** * ***** **** **** * **** * *****. Double charge my credit card twice for one parking day. It was my bank that notify me that I was double charged. Providing bank statement and proof of the double charge, Precise parking still refuse to refund my money. ****** **** ***** **** *******

    • Trinidad O

      Date: 18/11/2022

      Had the same experience, I got a parking ticket on my brother's condo in Toronto where half of it is managed by Precise Parking. I properly parked at the condominium 's visitor parking lot and I logged into visitor's book, also have a proof/picture that I parked on visitor's side but I still got a ticket and they won't even bother to investigate. After so many emails and phone calls I finally got someone but doesn't help either, I sent the picture where I parked with a date stamped but to no avail. I have been going to my brother's place for years and always parked at the visitor's side but somehow I still got a ticket. Hope someone will investigate this flawed company.

    • Ashley D

      Date: 11/11/2022

      Absolutely awful to deal with. I had a monthly account with them and because the hospital has changed parking companies multiple times we do not have outlines of their policies. I asked to cancel my account for novemeber the end of october they said I must pay the entire month of november because they want 30 days notice. When I switched to a different hospital to set up parking with them to have a pass start as off the middle of the month they said I must also pay the whole month of November which is now 98.00 in parking fees to not park 8 days this month. Prior to recieving my badge I paid for 2 days of parking at the hospital and precise parking refuses to discount the 2 days worth of parking against the fee they are already making me pay for the whole month. They want you to pay the whole month but will not honour any fees you had already paid them this month before you had the information you need to set up an account with them. WORST PARKING COMPANY EVER ! I have never experienced this with any other companies the hospitals have worked with over the years!!!!!!!!

    • Jenn T

      Date: 11/11/2022

      Terrible experience, with constantly broken machines, zero customer support, and dishonest practices wherein they will give you a ticket even if you've paid. I sent them an email to dispute the ticket, and also called them, and they never replied or picked up.

    • Tracy H

      Date: 03/11/2022

      I was issued a parking violation for $150.00 even though it was their equipment that malfunctioned and didn’t input my entire license plate number (several people were struggling with the machine that day trying to get it to work). I sent them a copy of my receipt proving I paid for parking that date and time. They then said they’d reduce the fee but I was still responsible for administrative costs. I refused to pay and they then increased the violation amount to $175.00 and threatened to send it to collections. I ended up paying because I was unable to get it resolved and did not want my credit rating impacted.

    • Susan B

      Date: 28/10/2022

      I parked at an edmonton hospital in emergancy for my son, when I tried to buy a ticket the machine didn't accept my various credit cards, after 3 tries the attendant told me to go ahead and he'd take care of it. Then I got a ticket, which I ignored, now a few months later I get a letter telling me I owe $119.75...I was in the hospital for 1 hour and 20 minutes (2 hours costs $4.50). This is pure extortion.

    • Taci R

      Date: 26/10/2022

      Unclear charging process, ********* **** ****** *** disrespectful customer service support. * ***** **** ** ***** ** **** ****** ** * *****.
      Last Saturday, because de charging system wasn't clear, I was led to pay the parking fees THREE times. After pressing the help button at the gate, the staff representative was **** *** disrespectful to me in front of my entire family. He clearly wasn't ready to do his job whatsoever.
      In order to get away from that horrible situation, I decided to pay the parking fees for the Third time at the gate and left. I hope I never get to use this Precise Parklink service ever again.

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