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Average of 461 Customer Reviews
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Review fromana h
Date: 03/25/2026
1 starThis company is dreadful and operates as a scam. They create billing complications that result in you paying more, and then three months later, they charge you three times the amount. They target Hispanic customers and deceive them regarding the policy. They build customer trust only to exploit it later. You are not allowed to access your own account to review your payments. Every customer representative appears to be ineffective. They claim to update your account or provide assistance, yet they later assert that they do not offer certain services. The salespeople come and present free items, but they secretly add charges to your bill without your knowledge, often due to language barriers. You place your trust in them because they speak Spanish, but they are, in fact, a scam that steals from individuals.
Hy Cite Enterprises, LLC
Date: 04/07/2026
Dear REMOVED,We sincerely appreciate your feedback and deeply regret the experience you have described. We are committed to providing you with our utmost support to resolve this situation. Your satisfaction is paramount to us, and we would like to obtain further details so that we may assist you in the best possible way. We would appreciate it if you could provide us with your customer number or contact details via REMOVEDWe would be delighted to reach out to you and offer our assistance.We appreciate your time and look forward to your response.Review fromCristina G
Date: 03/04/2026
1 starHorrible company to work with, their sales people are thieves who take any possible advantage and they do not honor there warranty. I purchased a vortex blender with them for over 1K and now it stopped working, I paid to send it in to them and now they are saying it works but it does not work.......DO not waste your money with themHy Cite Enterprises, LLC
Date: 03/13/2026
Dear REMOVED,We sincerely regret that your experience with the blender was not satisfactory and that the warranty terms were not met.We will gladly follow up on this situation. We will contact you as soon as possible to review the case again. We would like to have more details and provide you with the necessary assistance to resolve your concern promptly.We appreciate your valuable feedback, as it is essential for us to continuously improve.Have a wonderful day.Review fromEuly T
Date: 02/18/2026
5 starsI'm happy with the service provided, Luis REMOVEDis the best on what he does, your company is well represented by him...thanksHy Cite Enterprises, LLC
Date: 02/19/2026
Hello Euly, we appreciate your time in sharing your experience and even more thrilled to hear that REMOVEDwas able to meet your expectations with the service provided. Thank you for being a valued Royal Prestige customer!Review fromVeronica M
Date: 02/18/2026
5 starsI love my pans, the food tastes so different. And the person who offers me he explains how I used them I really recommend themHy Cite Enterprises, LLC
Date: 02/19/2026
Hello REMOVED, thank you so much for taking the time to share your experience with us. Were glad to hear that you love your Royal Prestige cookware and that you are getting the guidance on the use of your product from your independent distributor. Please do not hesitate to reach out if you have any questions or concerns. Thank you for being a Royal Prestige customer!Review fromRaquel N
Date: 02/18/2026
5 starsTengo 15 años usando Royal y la verdad estoy fascinada no uso casi aceite me cosina muy rápido mis alimentos así que llevo 15 años que no compro trastes en tiendas me encantan no los comparo con nadaHy Cite Enterprises, LLC
Date: 02/19/2026
Hola REMOVED, muchsimas gracias por compartir su experiencia y por su lealtad durante estos 15 aos! Nos llena de orgullo saber que sus productos de Royal Prestige han sido una parte importante de su cocina y que ha podido disfrutar de los beneficios de cocinar REMOVEDy con menos aceite. Comentarios como el suyo reafirman nuestro compromiso de ofrecer productos de la REMOVEDalta calidad que realmente hagan una diferencia en la vida diaria de nuestros clientes. Es un honor saber que contina confiando en nosotros despus de tantos aos y que nuestros productos siguen cumpliendo con sus expectativas. Gracias nuevamente por su confianza y por ser parte de la familia Royal Prestige!Review fromFernando N
Date: 02/17/2026
5 starsMuy contentos con presgige, hemos experimentado un cambio muy favorable al preparar los alimentos Mejor sabor y el tiempo de coccion mas corto Lo recomiendo 100/ por cientoHy Cite Enterprises, LLC
Date: 02/18/2026
Hola REMOVED, nos alegra saber que le encantan los productos Royal Prestige y que los considera ideales para preparar comidas saludables en casa. Agradecemos su confianza y preferencia. Gracias por ser cliente de Royal Prestige!Review fromJorge A
Date: 02/17/2026
5 starsExcellent product good quality my wife enjoy to cook and the product let good flavor on the meals easy to clean and safety to cookHy Cite Enterprises, LLC
Date: 02/18/2026
Hello REMOVED, we appreciate the time in sharing your experience with us. We are happy to hear your wife enjoys cooking with our Royal Prestige products. One of our goals is to make it a fun, healthy, and easy cooking experience each time you cook. We are only a phone call away if you have any questions. Thank you for being a Royal Prestige customer!Review fromYajaira C
Date: 02/17/2026
4 starsSon productos duraderos y buena calidad, fcil de limpiar y usar, son de lujo bellosHy Cite Enterprises, LLC
Date: 02/18/2026
Buen da REMOVED, nos alegra saber que le encantan los productos Royal Prestige. Agradecemos su confianza y preferencia y siempre disponibles para lo que se le ofrezca. Gracias por ser cliente de Royal Prestige!Review fromZusanne S
Date: 02/11/2026
5 starsMás que feliz con el producto, y la atención después de la compra muy buena también. Me sirven un montón en mi trabajo y como chef pastelera los uso bastante y no tengo ninguna queja a pesar de usarlos bastante se mantienen igual que el primer día. Una excelente inversión si pudiera dar más de 5 estrellas lo haría pero no se puede ??Hy Cite Enterprises, LLC
Date: 02/13/2026
Hola REMOVED, muchas gracias por compartir su experiencia tan positiva. Nos llena de orgullo saber que est contenta con nuestros productos. Tambin nos alegra saber que la atencin despus de la compra cumpli con sus expectativas. Nuestro compromiso es acompaar a cada cliente antes, durante y despus de su inversin. Agradecemos profundamente su confianza y recomendacin. Comentarios como el suyo nos motivan a seguir ofreciendo productos y servicio de la REMOVEDalta calidad. Gracias por ser cliente de Royal Prestige!Review fromKennia M
Date: 02/09/2026
1 starSellers promised lifetime warranty to their products but never told that if the products gets inspected and decided the damage is negligent then they wont replace the items . The products are over priced and dont last what they said it does . My products came defective since I bought them . I dont recommend the products at all . If I ever get a call from one royal prestige seller I will hang up the phone right away. I still paying for 2 products I dont use at all . Very unhappy customer. I wish I can give less than 1 star but wont let meHy Cite Enterprises, LLC
Date: 02/10/2026
We sincerely apologize for the inconvenience you've experienced with your products, and we regret that they are not performing as expected. Ensuring the highest quality in our products, which has always been our priority, and providing exceptional customer service are paramount to us. We are fully committed to resolving this issue and would like to contact you directly to offer our assistance. To better understand the situation and improve our services, we would appreciate it if you could provide us with further details regarding your experience. Your feedback is invaluable to us and essential for continuous improvement. Please send your contact information to REMOVEDso we can reach you by phone. We eagerly await your response and appreciate your feedback. Thank you for being a valued Royal Prestige customer!
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