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Business Profile

Cooking Utensils

Hy Cite Enterprises, LLC

Reviews

Customer Review Ratings

3.35/5 stars

Average of 466 Customer Reviews

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Review Details

  • Review fromGrace B

    Date: 05/21/2026

    5 stars
    Desde mi perspectiva, realizar esta inversin puede ser extraordinariamente favorable. Tomar la decisin de invertir en este extractor de jugos es realmente ventajoso y se presenta como una opcin excepcional. Emprender esta inversin se destaca por ser altamente beneficioso para la salud, elevndola a una opcin sumamente acertada y bien fundamentada.
  • Review fromMa G

    Date: 05/17/2026

    2 stars
    El servicio al cliente es muy Buen solo les falta mas sinceridad a sus vendedores al afrecer sus productos

    Hy Cite Enterprises, LLC

    Date: 05/19/2026

    Hola Ma REMOVED, gracias por tomar el tiempo en compartir su experiencia.  Lamento escuchar que falto ms REMOVEDde parte del distribuidor autorizado durante la venta de sus productos.  Le agradecemos su opinion y estaremos compartiendo esto con el campo para evitar este tipo de mal entendidos.  Si tiene alguna duda o pregunta, nos puede enviar un correo a REMOVEDy con gusto nos comunicaremos con usted.  Gracias por ser cliente de Royal Prestige! 
  • Review fromReinier C

    Date: 05/14/2026

    1 star
    Doy REMOVEDpuntuacin ya que no he recibido nada y espero respuesta de parte de ustedes, todava estn investigando el caso para enviarme lo que yo compr
  • Review fromYvette R

    Date: 05/13/2026

    1 star
    This company is such a scam. They have sales people that come to your house and offer products at a certain price and also offer free products. Once you receive the bill, it is triple the amount they said it would be. The sales person gave a number to reach them at if we needed to but have never been able to get a hold of him. Customer service is another issue. We called to complain about the issue and all of a sudden they have no record of anything the sales guy said so we are just REMOVEDpaying a ridiculous amount for a product that isn't even worth it. As another review mentioned, it seems like they target hispanic customers.

    Hy Cite Enterprises, LLC

    Date: 05/19/2026

    Hello REMOVED, we are sorry to hear about the customers experience and appreciate the opportunity to respond. Royal Prestige expects all independent authorized distributors to present products, pricing, financing terms, and promotions clearly and accurately.All financed purchases are subject to a verification process in which the terms and payment obligations are reviewed with the customer prior to finalizing the order. We take concerns regarding misrepresentation seriously and apologize for any frustration caused during the resolution process. We will be contacting you today to review the contract signed and ensure all your questions and concerns are addressed. Thank you!
  • Review fromLiss A

    Date: 05/13/2026

    1 star
    Royal Prestige neither safeguards nor protects the personal information of its customers; they allow new salespeople to have access to it. These new distributors and salespeople are predatory and deceitful100% NEGLIGENT. I have spent nearly a month trying to return products that I never even opened, and absolutely no one is resolving the issue for me. THEY ARE NOT COMPLYING WITH WARRANTY AND RETURN LAWS. It is the worst company in existence.

    Hy Cite Enterprises, LLC

    Date: 05/19/2026

    Hello REMOVED, we are sorry to hear about the customers experience and understand the frustration expressed in this review. Royal Prestige takes customer concerns seriously, including matters related to privacy, returns, and warranty processes. Any allegation regarding inappropriate conduct or misuse of information is reviewed seriously.We sincerely apologize for any delays or miscommunication experienced during the return process. When a third party is involved and the items were opened, we also need to contact the independent distributor. We will be contacting you today to ensure all your questions and concerns are addressed. Thank you!
  • Review fromana h

    Date: 03/25/2026

    1 star
    This company is dreadful and operates as a scam. They create billing complications that result in you paying more, and then three months later, they charge you three times the amount. They target Hispanic customers and deceive them regarding the policy. They build customer trust only to exploit it later. You are not allowed to access your own account to review your payments. Every customer representative appears to be ineffective. They claim to update your account or provide assistance, yet they later assert that they do not offer certain services. The salespeople come and present free items, but they secretly add charges to your bill without your knowledge, often due to language barriers. You place your trust in them because they speak Spanish, but they are, in fact, a scam that steals from individuals.

    Hy Cite Enterprises, LLC

    Date: 04/07/2026

    Dear REMOVED,We sincerely appreciate your feedback and deeply regret the experience you have described. We are committed to providing you with our utmost support to resolve this situation. Your satisfaction is paramount to us, and we would like to obtain further details so that we may assist you in the best possible way. We would appreciate it if you could provide us with your customer number or contact details via REMOVEDWe would be delighted to reach out to you and offer our assistance.We appreciate your time and look forward to your response.
  • Review fromCristina G

    Date: 03/04/2026

    1 star
    Horrible company to work with, their sales people are thieves who take any possible advantage and they do not honor there warranty. I purchased a vortex blender with them for over 1K and now it stopped working, I paid to send it in to them and now they are saying it works but it does not work.......DO not waste your money with them

    Hy Cite Enterprises, LLC

    Date: 03/13/2026

    Dear REMOVED,We sincerely regret that your experience with the blender was not satisfactory and that the warranty terms were not met.We will gladly follow up on this situation. We will contact you as soon as possible to review the case again. We would like to have more details and provide you with the necessary assistance to resolve your concern promptly.We appreciate your valuable feedback, as it is essential for us to continuously improve.Have a wonderful day.
  • Review fromEuly T

    Date: 02/18/2026

    5 stars
    I'm happy with the service provided, Luis REMOVEDis the best on what he does, your company is well represented by him...thanks

    Hy Cite Enterprises, LLC

    Date: 02/19/2026

    Hello Euly, we appreciate your time in sharing your experience and even more thrilled to hear that REMOVEDwas able to meet your expectations with the service provided.  Thank you for being a valued Royal Prestige customer! 
  • Review fromVeronica M

    Date: 02/18/2026

    5 stars
    I love my pans, the food tastes so different. And the person who offers me he explains how I used them I really recommend them

    Hy Cite Enterprises, LLC

    Date: 02/19/2026

    Hello REMOVED, thank you so much for taking the time to share your experience with us. Were glad to hear that you love your Royal Prestige cookware and that you are getting the guidance on the use of your product from your independent distributor.  Please do not hesitate to reach out if you have any questions or concerns. Thank you for being a Royal Prestige customer! 

  • Review fromRaquel N

    Date: 02/18/2026

    5 stars
    Tengo 15 años usando Royal y la verdad estoy fascinada no uso casi aceite me cosina muy rápido mis alimentos así que llevo 15 años que no compro trastes en tiendas me encantan no los comparo con nada

    Hy Cite Enterprises, LLC

    Date: 02/19/2026

    Hola REMOVED, muchsimas gracias por compartir su experiencia y por su lealtad durante estos 15 aos!  Nos llena de orgullo saber que sus productos de Royal Prestige han sido una parte importante de su cocina y que ha podido disfrutar de los beneficios de cocinar REMOVEDy con menos aceite. Comentarios como el suyo reafirman nuestro compromiso de ofrecer productos de la REMOVEDalta calidad que realmente hagan una diferencia en la vida diaria de nuestros clientes.  Es un honor saber que contina confiando en nosotros despus de tantos aos y que nuestros productos siguen cumpliendo con sus expectativas.  Gracias nuevamente por su confianza y por ser parte de la familia Royal Prestige!

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