About
Important information
- Additional Info:Royal Prestige Credit is a division of Hy Cite Enterprises, LLC. The corporate offices are located in Middleton, WI. The home office supplies merchandise and financing services to independent distributors who sell to the public nationwide.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 12/29/2006
Years in Business: 67
Products and Services
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 1/1/1962
- Business Started:
- 1/1/1959
- Business Started Locally:
- 1/1/1959
- Business Incorporated:
- 3/24/1961
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- NutraEase
- Royal Prestige
- Business Management:
- Denise Avila, Customer Advocate
- Paulo Moledo, President/CEO
- Alex Gerstenhaber, Vice President of Customer Care
Additional Contact Information
- Principal Contacts
- Paulo Moledo, President/CEO
- Customer Contacts
- Denise Avila, Customer Advocate
- Alex Gerstenhaber, Vice President of Customer Care
- Fax numbers
- Primary Fax: (608) 663-0625
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- royalprestige.com
- Social Media
Additional Information
- Payment methods
- Check, Money Order, Cashier's Check, MoneyGram, Western Union, Credit Card or Debit Card, and via Customer Payment Portal.
- Refund and Exchange Policy
Return Policy
You may return unopened merchandise in its original packaging to Hy Cite for a full refund within 10 days of the date of delivery (20 days for New York customers). The merchandise must be new and in the original, unopened packaging. Hy Cite will send a prepaid UPS call tag to have the merchandise shipped back. Once Hy Cite has processed the merchandise return, any amount paid by you will be credited or refunded within 10 days from Hy Cite’s receipt of the merchandise.
Exchange Policy
Hy Cite will exchange merchandise if the merchandise is shipped to Hy Cite within 60 calendar days from the date the customer received it. The customer will be responsible for the cost of shipping the merchandise back to Hy Cite.
Return/Exchange Requests
To request a return or exchange, contact Hy Cite Customer Care by email [email protected] or call 800-280-9708. Any authorized return or exchange must include the merchandise and all accessories in their original packaging. Customer assumes risk of loss or damage to merchandise during shipping.
- Business Categories
- Cooking Utensils, Kitchen Design, Kitchen Accessories, Sales Presentations, Flatware
Latest Reviews
Zusanne S
"Más que feliz con el producto, y la atención después de la compra muy buena también. Me sirven un montón en mi trabajo y como chef pastelera los uso bastante y no tengo ninguna queja a pesar de usarlos bastante se mantienen igual que el primer día." ... Read full review
Kennia M
"Sellers promised lifetime warranty to their products but never told that if the products gets inspected and decided the damage is negligent then they wont replace the items . The products are over priced and dont last what they said it does ." ... Read full review
Cecilia V
"Good products and professional attention!" ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.