Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromHelen M
Date: 12/06/2023
5 starsHelen M
Date: 12/06/2023
I used to use *** software which is desktop based software and much more expensive than My Tax prep. I was hesitant at first to use a cloud based software, but I have found that My Tax prep office is not only much more affordable but easy to use, the fact that you can be at a clients office cleaning their books then immediately jump into preparing the return is so convenient. I have been with My Tax Prep Office now for 5 years. There was a glitch in 2022 filing year with the K1 import but I am sure it is resolved now, however knowing your clients and income it was easily fixed.
I would and have recommended My Tax Prep software as a great product and easy to use. I will never go back to my old expensive software!
Helen M.
MyTAXPrepOffice
Date: 12/19/2023
Thank you so much for taking the time to share your experience with MyTAXPrepOffice! We're thrilled to hear that our cloud-based software has been a convenient and affordable solution for your tax preparation needs. We apologize for any inconvenience caused by the glitch in the 2022 filing year, and rest assured that we've addressed it to provide a smoother experience. Your loyalty and recommendation mean the world to us, and we look forward to serving you for many more years. If you ever have any questions or need assistance, feel free to reach out. Happy tax season!Review fromMario R
Date: 12/05/2023
5 starsMario R
Date: 12/05/2023
Overall, I am very satisfied with the software. I like that it support several tax returns including for nonprofit organizations. The interface is friendly and very easy to use. I also appreciate that the software tells you clearly whenever a return is rejected and the reason why.MyTAXPrepOffice
Date: 12/12/2023
Hello and thank you for the positive review! We appreciate your business and we are looking forward to an awesome TY2023 as your trusted software partner!Review fromMary E
Date: 12/05/2023
5 starsMary E
Date: 12/05/2023
This is a great tax software. I've used this software for several years and have had very few problems. Their support team is fantastic and usually any issue I have had was resolved within 24 hours.MyTAXPrepOffice
Date: 12/12/2023
Hello and thank you for being a loyal MyTAXPrepOffice customer! We look forward to supporting you through another successful tax season. We appreciate the positive review as it helps others to feel confident in switching to MyTAXPrepOffice. We're ready for TY2023!Review fromCindy W
Date: 12/04/2023
5 starsCindy W
Date: 12/04/2023
This is a good, affordable program. If you need to do business-related forms, that program costs more, but still a great value! They offer various trainings, bank products, and responsive customer service for practitioners.MyTAXPrepOffice
Date: 12/19/2023
Thank you for your kind words! We're delighted to hear that you find our program to be a good and affordable solution for your business-related returns. Our team is committed to providing excellent tools, training, and responsive customer service. We appreciate your positive feedback and are here to support you every step of the way.Review fromJuan B
Date: 12/01/2023
4 starsJuan B
Date: 12/01/2023
2022 was my first year using this program. I am not used to this layout so it is taking longer for meto get used to it, but i like that it has more forms that i can use to include in the returns when needed. I am still getting used to the program but i like it overall. 2023 will be easier, i hope so lets see see how it goes.MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for the positive review! We are so glad you decided to join the MyTAXPrepOffice family. Switching to a new software does require a bit of a learning curve, but it's worth it to a get a program with more forms and features, powerful tools, and a client portal all included in the plan price. Our Customer Support Specialists and our extensive Solution Center are here to give you the help you need. We look forward to partnering with you for a successful Tax Year 2023!Review fromBrandon R
Date: 12/01/2023
5 starsBrandon R
Date: 12/01/2023
Very good customer service, excellent value for the price. I have been using them since 2015, not a single issue I have had, that their technical support did not promptly address....MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for being a long time MyTAXPrepOffice user and an important part of the MyTAXPrepOffice family. Our Support department loves to help! We appreciate your business and look forward to supporting you through another successful tax season.Review fromMARIAM A
Date: 12/01/2023
5 starsMARIAM A
Date: 12/01/2023
Well, I really like this program because it is very easy to understand and its technicians are very efficient, thank youMyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for the 5-star review. "Easy to use" is our middle name! And every year we come out with more tools and enhancements to make your tax season even more productive. We're looking forward to another fast and easy tax prep season in January 2024!Review fromAlex
Date: 12/01/2023
5 starsI've been with a few software companies and have realized that MyTaxPrepOffice team is very different and stands out among the others in so many ways. They really know how to treat customers with respect and knowledgeable professionalism.Review fromAccounting V
Date: 12/01/2023
5 starsAccounting V
Date: 12/01/2023
1. COST EFFECTIVE
2. GREATE TECH.SUPPORT
3. FREIENDLY ENVIROMENT
4. IMPOVING SYSTEM CONNSTANTLY
5. WOOD RECOMEND TO EVERY TAXPREPAYER.MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for the 5-star review! You just described our top brand promises...affordable, great support, and continuous improvement. We look forward to supporting you through another successful tax season!Review fromMARYSELL A
Date: 12/01/2023
5 starsMARYSELL A
Date: 12/01/2023
My TAXprep office is incredibly easy to use, even for those with little tax experience. The navigation is clear, and each step is explained understandably...
The error-checking functionality and accuracy guarantee are highlighted. It gives me confidence that my tax returns are accurate and comply with all regulations.
Thank youMyTAXPrepOffice
Date: 12/05/2023
Hello! Thank you for taking the time to leave us a 5-star review! We really appreciate the time it takes and it is so helpful for other tax preparers looking to make the switch to a new software program. We love our program, but it's better for them to hear it from a user working in the real world. We look forward to partnering with you for another successful tax season!
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