Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 269 Customer Reviews
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Review fromSenada D
Date: 09/26/2022
5 starsAlex did great job leading me through the MyTAXPrepOffice and explaining features that the program offers. I feel, I am fully prepared for this coming tax season with Alex explanation . Alex converted, 2021 tax year from ProSeries, and I am very happy, Alex did conversion from 2020 and even 2019 tax year. Again, with his professional, not rushing but still going to the point, I feel I am prepared for this coming tax season. Thanks AlexReview fromClementine T
Date: 08/22/2022
5 starsClementine T
Date: 08/22/2022
the training was excellent. person was very helpful and knowledgable
MyTAXPrepOffice
Date: 08/29/2022
Hello! Thank you so much for the positive review. Our 1-on-1 personalized training is the best way to get to know your new software quickly. It's great to hear it was valuable to you. We look forward to supporting you through a successful upcoming tax season. Welcome to the MyTAXPrepOffice family!Review fromJAIN M
Date: 08/10/2022
5 starsJAIN M
Date: 08/10/2022
Awesome! Congratulations! and a big hug from ********l Tax Consultants. Keep it up. Thank you Alex.MyTAXPrepOffice
Date: 08/12/2022
Hello Alex! Thank you so much for the positive review and the hugs! When you're happy, we're happy! Looking forward to supporting you through another successful tax season.Review fromClaudia B
Date: 08/08/2022
5 starsClaudia B
Date: 08/08/2022
Alex conducted a training with me this morning. Took 2 hrs. He did a great job. Answered questions patiently and got through all the material. I was impressed with his knowledge, patience, and friendliness.MyTAXPrepOffice
Date: 08/12/2022
Hello and thank you for the positive review! Sounds like you are all set for an awesome tax season. We've got lots of training videos on our website and 3,000+ articles in our Solution Center if you need a refresher before the season starts. Looking forward to being beside you all the way this tax season!Review fromH C B
Date: 07/26/2022
5 starsH C B
Date: 07/26/2022
The company has excellent customer service representatives, who are willing to assist with form and technical problems as in the case of my rep Athena today.MyTAXPrepOffice
Date: 08/12/2022
Hello and thank you for the positive review! We pride ourselves on providing excellent customer support before, during, and after tax season. We're with you all the way! Looking forward to partnering with you for a successful upcoming tax season.Review fromDONALD K
Date: 07/19/2022
5 starsDONALD K
Date: 07/19/2022
THE SUPPORT GROUP FOR MY TAX PREP OFFICE WAS PROFESSIONAL, EFFICIENT AND KNOWLEDGEABLE. THE SUPPPORT WAIT TIME WAS MINIMAL AND MY ISSUES WERE RESOLVED.MyTAXPrepOffice
Date: 07/25/2022
Hello! Thank you so much for the positive review. We appreciate it! Our support team knows how important it is to get you the help you need quickly so you can get back to what you do best...preparing taxes. We look forward to partnering with you for the upcoming tax season.Review fromAnson P.
Date: 07/13/2022
5 starsAnson P.
Date: 07/13/2022
I had the pleasure to work with Cameo M. and she was excellent and she took her time to explain everything. She has excellent customer service skills.MyTAXPrepOffice
Date: 07/25/2022
Hello! Thank you so much for taking the time to leave Cameo a positive review. We take pride in providing friendly, patient, expert support. It makes our day! We are glad to be of service and look forward to partnering with you next tax season.Review fromAndrea S
Date: 07/12/2022
5 starsAndrea S
Date: 07/12/2022
My issue took extra time.
Alan solved my issue quickly and answered extra questions. ThanksMyTAXPrepOffice
Date: 07/25/2022
Hello! Thank you for leaving Alan a positive review. Our support team loves to help!Review fromLoren P
Date: 07/12/2022
5 starsLoren P
Date: 07/12/2022
I just purchased MyTaxPrepOffice and worked with Alex for the one-on-one training. He was very thorough and knowledgeable about the product and features of the software. I'm looking forward to a more streamlined process than with previous software and find the portal feature very valuable!MyTAXPrepOffice
Date: 07/14/2022
Hello! Welcome to the MyTAXPrepOffice family! Thank you for taking the time to leave us a positive review. We are thrilled that you loved your experience. Our team members strive to provide superior client service. We do our best to make sure the switch to our program is as seamless as possible. We look forward to supporting your growing tax business.
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