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Business Profile

Computer Software Developers

MyTAXPrepOffice

Reviews

This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see

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MyTAXPrepOffice has 2 locations, listed below.

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    Customer Review Ratings

    4.79/5 stars

    Average of 266 Customer Reviews

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    Review Details

    • Review fromScarlet D

      Date: 12/19/2023

      5 stars

      Scarlet D

      Date: 12/19/2023

      Im so Happy that i find this program, employees with lot of knowledge, great customer service.

      MyTAXPrepOffice

      Date: 01/02/2024

      Hello and thank you for the positive review! When you're happy, we're happy! We appreciate the time you took to let others know what you love about MyTAXPrepOffice. We are excited about assisting you during a prosperous tax season ahead!
    • Review fromAllen M

      Date: 12/18/2023

      4 stars

      Allen M

      Date: 12/18/2023

      Preparing taxes with My Tax Prep has been an outstanding experience. The ease of preparing taxes has been overwhelming and the cost is half of what I paid in the past. In addition, the few problems I've encountered have been answered in a quick and courteous manner. I'd recommend My Tax Prep to anyone.

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for the positive review! We're so happy you are part of the MyTAXPrepOffice family. Providing affordable, user-friendly software with great support is our mission. We look forward to partnering with you for another awesome tax season! 
    • Review fromLinda R

      Date: 12/17/2023

      5 stars

      Linda R

      Date: 12/17/2023

      I love this software!!! I not good with computers, but have been able to understand do my job. The customer service is outstanding. Training and updates easy to lean and timely.

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for the 5-star review! We appreciate you taking the time out of your busy day to leave us some wonderful feedback. We strive to make our software easy to use and when you need a little nudge, we're here to help. We look forward to partnering with you for a successful tax season! 
    • Review fromMark M

      Date: 12/14/2023

      4 stars

      Mark M

      Date: 12/14/2023

      I have enjoyed using Mytaxprepoffice and have used it now for about 8 years. I previously used ******. Mytaxprepoffice pricing and features were more cost effective for my small tax practice. I have had very few problems. I would recommend it.

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for the positive review! We appreciate you being a long-time loyal member of the MyTAXPrepOffice family. We can't wait to support you through another awesome tax season! 
    • Review fromThomasina M

      Date: 12/13/2023

      5 stars

      Thomasina M

      Date: 12/13/2023

      I am very satisfied with the software. I have been using this company's software since tax year 2015. I do not have any problems to report. We are approaching tax year 2023 and I still have no complaints. I trust the company. The software does exactly what my firm needs it to do.

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for being a long-time loyal customer! We appreciate your business and we are looking forward to our 8th tax season as your trusted partner. 
    • Review fromLetha P

      Date: 12/12/2023

      5 stars

      Letha P

      Date: 12/12/2023

      Great price for the software, easy to use and customer service is outstanding.

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for the 5-star review! You just described our brand promise to all our customers...great price, ease of use, and great support. It's always nice to hear we are hitting our goals! We look for to an outstanding Tax Year 2023 as your trusted partner. 
    • Review fromPaul N

      Date: 12/12/2023

      5 stars

      Paul N

      Date: 12/12/2023

      Tax software has been great to use with few issues. On some foreign corporate reporting I encountered several issues, but the customer services and issue resolution was quick to fix the matter. Customer serive is OUTSTANDING!

      MyTAXPrepOffice

      Date: 12/19/2023

      Hello and thank you for the 5-star review! We appreciate you taking the time to leave praise for our awesome Customer Success Specialists. They love to help quickly and get you back to doing what you do best...preparing taxes. Have a great tax season! 
    • Review fromRui R

      Date: 12/12/2023

      5 stars

      Rui R

      Date: 12/12/2023

      Overall I'm very satisfied with the software, The price is very competitive, the customer service is very friendly quick and supportive, and able to solve my problems quickly and professionally. Great software for small/medium-sized tax prep businesses. Highly recommended for anyone who wants to start a tax preparation business.

      MyTAXPrepOffice

      Date: 12/19/2023

      We appreciate the 5-star review! We're looking forward the the start of another great season as your trusted tax software program. We appreciate your business! 
    • Review fromDeborah S

      Date: 12/09/2023

      5 stars

      Deborah S

      Date: 12/09/2023

      Well this software impressed me when I saw a demo of it from the website training videos. Then after the sales representative showed me what it had to offer, I decided to purchase not one year, but two years of the software. I also recommended a few friends to the software. I love the software, and the layout. It took a few months to get use to it coming from another software company, but it was a great learning experience. I would recommend this to anyone who wants an all-in-one tax package for a great price.

      MyTAXPrepOffice

      Date: 12/19/2023

      Thank you for the awesome review! We appreciate the time it takes to write about your experience switching to MyTAXPrepOffice. It really helps others to make the decision to try us out. We're thrilled that you decided to join the MyTAXPrepOffice family! 
    • Review fromDENISE M

      Date: 12/09/2023

      5 stars

      DENISE M

      Date: 12/09/2023

      I have used this tax preparation for several years. Whenever I had questions, the support staff is very knowledgeable and take the time to explain each step. This program is economical and very easy to use.
      Denise M.

      MyTAXPrepOffice

      Date: 12/19/2023



      Hi there, and a big thank you for your review! We're absolutely delighted to have you as a valued member of the MyTAXPrepOffice family. Your ongoing support means the world to us, and we're eagerly anticipating the opportunity to team up with you once again for another fantastic tax season ahead. Your business is truly appreciated, and we're here to make this tax season as smooth and successful as possible for you!

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