Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromCAROLYN A
Date: 12/01/2023
5 starsCAROLYN A
Date: 12/01/2023
I LOVE THIS SOFTWARE, QUICK RESPONSE. KEEP UP GOOD WORK.
MyTAXPrepOffice
Date: 12/05/2023
Hello and thank you for kudos. We love our loyal customers! We appreciate you taking the time to leave us a positive review. It helps others feel comfortable in making the switch to MyTAXPrepOffice. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromCelma F
Date: 11/30/2023
5 starsCelma F
Date: 11/30/2023
Excellent customer service, easy software to use, and the support team has sense of urgent helping us to fix the issues.MyTAXPrepOffice
Date: 01/05/2024
Thank you for the positive review! We are looking forward to partnering with you for a successful tax season!Review fromCOLLETTE A
Date: 11/27/2023
5 starsCOLLETTE A
Date: 11/27/2023
Today i had my training seminar with KEESHA. She was not only courteous, sweet, patient, but
extremely knowledgeable and helpful. We covered a tremendous amount of information from setup to preparation as well as other tools and pertinent software maneuverability and functionality.
In summary, I believe that this is a VERY POWERFUL TAX SOFTWARE PROGRAM, and I am sure that I will be very satisfied. I am so impressed with this software and believe it to be even better than ****** BASIC ******** UNLIMITED software which I have using for over thirty years!!!!
I am looking forward to working with MYTAXPREP software team! Thank you very much!MyTAXPrepOffice
Date: 01/05/2024
Thank you for the positive review! We are so excited to have you as a new member of the MyTAXPrepOffice family!Review fromAndrew D
Date: 11/02/2023
5 starsAndrew D
Date: 11/02/2023
The best software I've used for tax prep. Easy to use. The portal is great and customer service is phenomenal.MyTAXPrepOffice
Date: 11/04/2023
Hello and thank you for the 5-star review! We appreciate it! We're excited for the Tax Year 2023 release of MyTAXPrepOffice which has many new features and enhancements. We love hearing you think we're the best, but we're never going to stop improving. Thank you for being the most important part of the MyTAXPrepOffice family!Review fromLOU B
Date: 10/11/2023
5 starsLOU B
Date: 10/11/2023
Just completed the new user training with Alex S. He took the time needed and did not limit our time to the original time scheduled. He was excellent at explaining the features of the software He encouraged questions to ensure I was comfortable with the new product. Since I am completely new to MTPO, I cannot comment on how well the product performs but I can comment on my initial impression of the software and its features. I am impressed and I look forward to using the product for the 2023 tax year.
LMBMyTAXPrepOffice
Date: 10/17/2023
Hello and thank you for your positive review! Our free 1-on-1 training is personalized to make sure you are set up and ready to hit the ground running when the new tax year begins. We look forward to supporting you through your first successful tax season with MyTAXPrepOffice!Review fromVernon G
Date: 09/11/2023
5 starsVernon G
Date: 09/11/2023
Been with my tax software provider for over 12 years. After training with Donyale I realized that I was missing out.
Donyale spent more than 4 hours going over the details of this software.
I haven't started tax season as yet but I cant wait to see what is in store.
I believe this software will help me to operate more proficiently and save me money.
Thanks Donyale.
Gees *** ***** ******** **.MyTAXPrepOffice
Date: 09/15/2023
Hello and thank you for the 5-star review! We are so happy you decided to make the switch to MyTAXPrepOffice. We look forward to supporting you through a successful 2023 tax season!Review fromDean R
Date: 08/30/2023
5 starsDean R
Date: 08/30/2023
Just finished the new user training course conducted by Alex Stegner...It was excellent! The session was scheduled for 90 minutes. He spent 150 minutes (2.5 hours) answering my questions and going through the various features of the software. This was the best training session of this type that I have ever experienced.MyTAXPrepOffice
Date: 09/01/2023
Hello and thank you for the positive review! We understand that making the switch to a new tax software can be intimidating. That's why we're here to help you every step of the way. Not just during training, but throughout the year with our extensive Solution Center and excellent Customer Success Specialists. We look forward to partnering with you for a successful 2023 Tax Year!Review fromMary R
Date: 08/10/2023
5 starsMary R
Date: 08/10/2023
I have been using MyTaxPrepOffice since 2015 and have been very satisfied. The customer service is top notch! Program is easy to use!MyTAXPrepOffice
Date: 08/11/2023
Wow! Thank you for being a loyal MyTAXPrepOffice customer! We appreciate you taking the time to leave us a positive review. Thank you for being a long time member of the MyTAXPrepOffice family. We're looking forward to another successful tax season!Review fromTony T
Date: 07/07/2023
5 starsTony T
Date: 07/07/2023
For my first year using the software, I was pretty impressed. Not only was it more affordable than bigger name software, but it offered more features especially being cloud base. But what seals the deal is the customer service, which was helpful, efficient, polite, and most important, available.MyTAXPrepOffice
Date: 07/31/2023
Hello! So happy you decided to join the MyTAXPrepOffice family. We're glad you are here! More features, better price, and awesome customer service is what we live for. We can't wait to partner with you for another great tax season!Review fromDebbie B
Date: 06/11/2023
5 starsThe thought of changing software for tax season was scary, however the training tech was amazing, and the support staff responds quickly and professionally to all inquiries. I would highly recommend MyTAXPrepOffice to other tax preparers. Thank you MyTAXPrepOffice for making things much easier for me. Debbie B
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