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Business Profile

Ecommerce

Amazon.com

Headquarters

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BBB Accredited BusinessNRRated by BBB

Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Amazon.com has 114 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amazon.com

      202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

      BBB accredited business seal

    • Amazon.com

      1155 Worldwide Blvd Hebron, KY 41048-8648

    • Amazon.com

      560 Merrimac Ave Middletown, DE 19709-4652

    • Amazon.com

      1 Centerpoint Blvd New Castle, DE 19720-4172

    • Amazon.com

      4255 Anson Blvd Whitestown, IN 46075-4412

    Customer Review Ratings

    1.13

    Average of 4,692 Customer Reviews

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    Review Details

    • Tondalia R.

      Date: 10/02/2022

      I ordered a mattress from Amazon and before the month was over it had started leaning and it started puckering. I called several times to ask for a refund I was told several times that I would get one. I never did hear it is three months later I still have the puckering mattress. I also canceled my prime membership and prime music I am still being charge for both of them and no one will talk to me because they keep sending messages to a number here a number there and I still am being charged today for the prime membership and the prime music. I would like a solution to my problem because this is ridiculous. Eventually I will cancel my Amazon credit card.

    • Crystal G

      Date: 10/02/2022

      I have ordered from Amazon for 3 years from this address and no problems. Then from September ***** I have had 12 orders marked UNDELIVERABLE. I have called several times trying to get this resolved been on the phone with them for hours. All they keep saying is the package has been damaged. NO WAY 12 packages in a 16 day timeframe can this happen. All they will say is lets go through your orders and each one they say you will be refunded. I have told them Ill keep an eye on that even tho its annoying. All I want is for them to fix this problem. I even reorder some of these orders as they have asked me to do and those are marked UNDELIVERABLEIve even asked for a manager to speak to and nope no manager has yet to talk to me.

    Amazon.com is BBB Accredited.

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