Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

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  Amazon.com

  560 Merrimac Ave Middletown, DE 19709-4652

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  Amazon.com

  1150 S Columbia Ave Campbellsvlle, KY 42718-2465

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  Amazon.com

  1245 E Washington Ave Ste 300 Madison, WI 53703-3040

Review Details

• Review fromShane C.

  Date: 09/01/2023

  1 star
  Amazon.com order from 8/30/2023 from seller 'Stam Sales' with seller page saying correct business name is ' ENG Sales LLC'. I ordered "Advil Pain Reliever with Ibuprofen 200mg - 300 Coated Tablets". I opened my bottle for the first time to see the seal has been broken and someone has already taken Advil out of the package. Amazon.com says return policy is none of this product and there is nothing I can do. I was cheated out of my money for a opened and damaged product. I have pictures of the product and someone looks to have opened the seal with a finger, so there might be evidence on the bottle itself. I feel cheated and felt like I should report this bad business practice.

• Review fromEdward Jr. K

  Date: 09/01/2023

  1 star
  Sales Tax Fraud runs rampant w/ Amazon!!!Amazon consistently charges excessive sales tax randomly on maybe 50% of my orders... **************** in different regions of the ** are experiencing the same issues.Initial Order Confirmation E-mail is consistently calculated using the proper sales tax for my locale... (7% for non-food items)Sure enough, when they invoice, they calculate Sales Tax ranging anywhere from 8.5% upwards of 10% Sales Tax...Their customer service is ****% incompetent. Even so ignorant as claiming "Sales Tax rate increases based on the order amount.", which is flat-out INCORRECT & shows they have no clue how basic mathematics of "Tax Rate %" even works. Cannot reach anybody in US who speaks English well enough to understand, so that's not surprising.Repeating myself 100's of times, correcting countless representatives who misrepresent & incorrectly paraphrase the issue...Lies about "Let me escalate you to a supervisor in the US, they'll get your issue addressed" Just so they can blindly transfer me to somebody else in another foreign country)...Lies about "Let me give you the direct escalation number for US customer service where they're in the US & will be able to address your issue", etc, etc.Lie, lie, lie, meanwhile they continue conducting blatant tax fraud by overcharging customers for sales tax!!

• Review fromShawn T

  Date: 09/01/2023

  1 star
  I live downtown ****** *****, I have order several items paying extra fee to arrive the same day! anything not arrived by 8pm the driver will stop delivering and take item home then you have to wait several days for redelivery which never happen the order is canceled and you have to reorder! The customer service representative are not helpful! I have lost money each time causing stress

• Review fromAriel G

  Date: 09/01/2023

  1 star
  Fake reviews are a massive problem. I've also noticed that a $20 item will review higher than that same item at $10. Same product, same quality, but the more expensive one has a higher reviews. Odd, no? Also they're shipping times are atrocious. A one day shipping item, that you bought because you needed it then, maybe you even settled for something that wasn't exactly what you wanted because you needed it sooner rather than later, is now taking 3 days to ship without any kind of notification. This happens more often than it should. Amazon doesn't pay their employees enough to care and customers satisfaction is not important to them

• Review fromAmy B

  Date: 08/31/2023

  1 star
  i returned an item same day it was delivered Amazon is now stating it will be AT LEAST 30 days before my money is REFUNDED TO MY AMAZON ACCOUNT (this was what i asked for although I used my debit card to purchase)

• Review fromShonna D

  Date: 08/31/2023

  1 star
  I purchased a Foot Spa Massager in February with the remote, however i did not open the box until around May for the fact I were moving. And I did not want to lose any of the items included in the box ,let alone the remote. Well once I opened the box, there were no remote. And after countless calls to Amazon, including their corporate and to no avail. They pretty much said I were past my 30 days to return the item. And eventually provided me a promotional refund in the amount of the return of $57.13. ($87.00 the last supervisor just advised me 10 minutes ago). Well after trying to spend it, come to find out, the item has to be from sold from Amazon. So patiently I responded, "Oh ok!, that's fine." But it was easier as it sounded! Today I wanted a big digital clock with the remote, I searched and searched. Even contacted Amazon customer service to assist me, and he couldn't either. So I asked for a supervisor, and after speaking with her, she referred me to Amazon's basics (nothing I wanted) which I informed her of this. Clorox wipes, trash bags and etc. So I communicated to her how I wasn't interested in these items. And how about you guys just reach back out to the seller of the foot spa and we just settle it that way? She again denied me. I told her, all i did was purchase an item and didn't open it within 30 days? I shouldn't be forced to buy something i'm not interested in.

• Review fromCannon H

  Date: 08/31/2023

  1 star
  Id give this a 0 star if i could. The customer service has gotten really bad at **********************. I went to buy an item at a lightning deal and it wouldn't let me buy it so i talked to customer service. They said to buy it at full price then when i got it they would refund me the difference. I bought it and when I got it I tried to connect with customer service. I spoke to 3 different people saying they couldn't do anything about it. I told them the person I spoke to said they put notes on my account for this. No help at all. Next i went through email support and sent screen shots. I have a screen shot of the lightning deal and the chat with the support rep. I got what looks like an automated response and then silence. I've responded about 6 times. I tried calling and the person put me on hold and never came back after telling me noting they can do. Amazon customer support is garbage.

• Review fromEd W

  Date: 08/31/2023

  1 star
  **************** is pitiful. On July 16, 2023, I ordered 2 office chairs for a total of ********. I/The charge hit my credit card on 7/20. I was subsequently told that the chairs would not be shipped and a refund would be made. Amazon's website shows that a refund was made to a gift card on 8/3. I could not find evidence of any such refund. I contacted customer service and let them know that i wanted a refund made to my charge card and not a gift card. One person reviewed my account and told me that no refund had been processed. They referred me to another person who said that a refund had been issues via gift card but to someone else's account. Said that they would straighten it out in 3-5 business days and contact me. I got no response. I called them again and got a "supervisor" who said she would follow up and I'd get a response in 3-5 business days. I waited this out. No response or refund. I called them again today and they said there was an error on their and I needed to wait 2-3 business days. I told them again that I want a refund direct to my credit card. Again, no satisfaction. It appears that no comments are made in their files since I have to go through all the information again. I'm waiting again 2-3 business days since i have no choice. This is the worst customer service I've ever encountered. I have very little hope of hearing back from Amazon but I've marked my calendar to follow up.

• Review fromMijo M.

  Date: 08/31/2023

  1 star
  I opened seller account on ********************** I opened seller account on ********************** Had hard time with wholesale company to get items that i was selling decided to close account since i was paying $40 per month.Found better wholeseller and tried to open another account on ********************** then i was denied saying that i am associated with already closed account .sent countless emails to customer support and filed forms but got nothing but denials.dont getit why is problem to open another account after closing one i have personal account with ********************** for Years and never had any problem with .spent Thousands of dollars buying products .if someone can help me resolve this issue i will appreciate!Perfectauto.store was name of business that i closed

• Review fromShandy l

  Date: 08/31/2023

  1 star
  the supervisor did not care to be exposed to the public nor did the care for me as a customer . Her words were oh well. ********************** will not be responsible regardless of the inconvenience the seller caused. they are not liable for me buying stuff on their site if it is not amazon owned