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Customer Review Ratings
Average of 51 Customer Reviews
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Review fromMaria Q
Date: 06/20/2025
5 starsEverything you need for your move can now be done in one call! Their agents are very helpful! Thank you so much to ******* for making the moving process for us so much easier !
Porch.com
Date: 06/23/2025
Thank you for sharing your feedback, *****. We're thrilled to hear that you had a positive experience with our team. We greatly appreciate your support!Review fromTokella B
Date: 06/19/2025
5 stars*** was great. He was very helpful. He told me about things I didn't even know about. I'm grateful to have been on the line with him. Thank YouPorch.com
Date: 06/24/2025
Thank you for your review, Tokella. We're so glad to hear you had a positive experience with *** and our team. We greatly appreciate your support!Review fromAbraham R
Date: 06/13/2025
5 starsGreat customer service. Helped with all the explaining and how things worked.Porch.com
Date: 06/16/2025
Thanks for your kind words, *******. We're happy to hear that our team provided you with a great experience. We truly value your support!Review fromPatrice M
Date: 06/03/2025
5 starsThis was a great experience. It helps when you are looking for resources. And Transitioning during the moving process. Its like a 1 stop shop. .Porch.com
Date: 06/04/2025
Thank you for your review, *******. We're so glad to hear you had a positive experience with our service. Its wonderful to know that it helped you find resources and transition smoothly during your move. We truly appreciate your support!Review fromIlya V
Date: 05/31/2025
1 starMy experience with this company is horrible. I spend over $600 for them to send me leads. it's been 4 month and only one lead was sent to me and it got canceled same minute. They overpromised, and to say underdelivered is not enough. Total scam.Review fromDaniel p
Date: 05/28/2025
5 starsThey were very helpful In helping me with the security of my new home.Porch.com
Date: 05/29/2025
Thank you for your review, ******. We're so glad to hear you had a positive experience with our team. We truly appreciate your support!Review fromCaitlin H
Date: 03/12/2025
1 starI am a vetted pro contractor who remains active in the industry. I am writing to express my profound disappointment with this company, which initially seemed poised to become a top competitor against **************. Unfortunately, my experience has been far from satisfactory.Initially, the customer service, specifically from **** ******, was excellentuntil I signed on. After that, communication ceased, and my subsequent inquiries went unanswered. There is no straightforward way to contact them; they push for email communication, which feels evasive.Over the months, the quality of the leads has been subpar, ranging from non-insured homeowners, individuals unable to pay their deductibles, non-English speakers, and inappropriate requests that do not match our services. Just recently, I received a lead from a homeowner living under extremely poor conditions, unable to meet even the minimum payment required for servicesthis is not the clientele we were promised.I adjusted my service area to avoid such mismatches, yet, on the same day, I was charged for leads outside this area. Requests to rectify this situation have been ignored, showing a lack of respect and consideration for their contractors. I've since had to instruct my bank to block further payments to their service.This company's disregard for genuine customer service and the quality of leads is unacceptable. They seem only to care about payments, not about providing quality service or support to their contractors. What I've experienced feels nothing short of a scam.Porch.com
Date: 03/19/2025
This is certainly not the experience we aim to deliver at Porch, thank you for bringing this to our attention. One of our team members will reach out to you shortly.Review fromallie e
Date: 01/23/2025
1 starthey charged my account after a year that i don't do any business with them, they provide me information that does not exist. They are liars, cheats and their leads are fake!!! DO NOT DO BUSINESS WITH PORCH.COMPorch.com
Date: 01/29/2025
We want to apologize for this experience. This is certainly not the experience we aim to deliver at Porch! Thank you for this valuable feedback, as we are always working to improve our customer experience.
Please email us at ******************************** so we can investigate appropriately and provide assistance. Kindly include a brief explanation and your email address to help us locate the relevant information.Review fromSpencer F
Date: 12/13/2024
5 starsPorch.com scaled my company! I'm highly surprised for the former reviews. The date of this review is DEC 2024 just 2 weeks before 2025. I've been with Porch this year and they scaled my company drastically. I receive leads from Porch daily and they even call me with verified leads. Great company! Give Porch.com a go! Thank you Porch.com!Porch.com
Date: 12/16/2024
Thank you for taking the time to share your experience with Porch.Review fromSeth H
Date: 10/24/2024
1 starThis company called me after an inspection report. I did not willing give my information when I downloaded the report, and they called me the next day. What a terrible and deceitful way to get sales leads. Dont give these folks money. Nothing good comes from a company that tricks potential customers.Porch.com
Date: 10/29/2024
We sincerely apologize for the experience and misunderstanding you encountered. This does not reflect the high standards we strive to uphold at Porch. We appreciate your valuable feedback, as it plays a crucial role in our ongoing efforts to enhance our customer experience. While we understand you may not be interested in Porch services at this time, we encourage you to consider that the Porch app is a tool that many homeowners find beneficial. Thank you for your understanding
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